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Solved Windows 8.1 Recovery - Could not find recovery environment


KYHI

Well-Known Member
Pro User
Posts
2,762
And BTW, Reset or Repair buttons still don't work in recovery options.


View attachment 65078

It says: "A problem occurred when trying to reset your computer. No change couldn't be made"

But it is creating a recovery usb right now. That's a plus, i guess.
That problem is because you have an EXTRA partition that was created when you upgraded your PC
 

My Computer

System One

  • OS
    Windows 3.1 > Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8700
    CPU
    I7
    Memory
    24 GB
Posts
20
And BTW, Reset or Repair buttons still don't work in recovery options.


View attachment 65078

It says: "A problem occurred when trying to reset your computer. No change couldn't be made"

But it is creating a recovery usb right now. That's a plus, i guess.
That problem is because you have an EXTRA partition that was created when you upgraded your PC

Allright, thank you very much for your help and patience KYHI. I'll be here if i ran into some more trouble.

Sorry in advance :)
 

My Computer

System One

  • OS
    Windows 8.1
Posts
20
as the PC is Booting up - hit F12 to access the Boot menu - then select USB under the UEFI Boot Menu

One last thing, what if F12 is also broken? I haven't tried it yet but most of my F keys are not working.

OK it's working. I'm gonna try it now, wish me luck!

Well, the computer shut itself down during the reset process and now i dont have an operating system installed on ssd. I don't if it was the overheat or not, im using a cooler, but it was also turning itself off while trying to upgrade to Windows 10. But after turning it on, it was restoring the previous system which was 8.1

Now when trying all the options via usb, it just keeps shutting itself down.

Never buying an Acer, ever again.
 

My Computer

System One

  • OS
    Windows 8.1
Posts
20
One last thing, what if F12 is also broken? I haven't tried it yet but most of my F keys are not working.

OK it's working. I'm gonna try it now, wish me luck!

Well, the computer shut itself down during the reset process and now i dont have an operating system installed on ssd. I don't if it was the overheat or not, im using a cooler, but it was also turning itself off while trying to upgrade to Windows 10. But after turning it on, it was restoring the previous system which was 8.1

Now when trying all the options via usb, it just keeps shutting itself down.

Never buying an Acer, ever again.

Well believe it or not, i was able to clean install my system using TWO external air Ventilating fans directed at my computer to keep the heat from rising :)

It reverted back to windows 8 now im working on updating it to windows 8.1. Then im gonna try one more time to install windows 10
 

My Computer

System One

  • OS
    Windows 8.1

KYHI

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Pro User
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2,762
upgrade using the windows 8.1 ISO and then upgrade again using the windows 10 ISO
 

My Computer

System One

  • OS
    Windows 3.1 > Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8700
    CPU
    I7
    Memory
    24 GB

KYHI

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2,762
NO, as the upgrade(s) will see the current product key
 

My Computer

System One

  • OS
    Windows 3.1 > Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8700
    CPU
    I7
    Memory
    24 GB

KYHI

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Pro User
Posts
2,762
you do not boot from setup media to perform an upgrade - you just run the setup.exe from within your current version of windows

But yes, download and create both the windows 8.1 and windows 10 ISO
 

My Computer

System One

  • OS
    Windows 3.1 > Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8700
    CPU
    I7
    Memory
    24 GB

samil

New Member
Posts
3
Dear Seniors..

Plz help me to install factory reset in my dell laptop inspiron 13.. check below details and give me advise.

really I am struck with error "Could not find recovery environment"

ATTACH=CONFIG]66117[/ATTACH]
 

Attachments

My Computer

System One

  • OS
    10

samil

New Member
Posts
3
after read this whole thread.. finally got the attached result..
plz anyone help me & inform everything is ok....

error1.png
error2.png

plz senior members look at my request and help me..
 
Last edited:

My Computer

System One

  • OS
    10

KYHI

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Posts
2,762
Reagentc /setosimage /path \\?\GLOBALROOT\device\harddisk0\partition7\RecoveryImage /index 1
 

My Computer

System One

  • OS
    Windows 3.1 > Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8700
    CPU
    I7
    Memory
    24 GB

samil

New Member
Posts
3
IMG_4169.JPG

IMG_4170.JPG

Thx u so much.. & I AM HAPPY TO SEE YOU IN THIS THREAD..

Now everything ok..
I'm getting the msg READY TO REST THIS PC. I hope everything is ok..

But my dell Inspiron laptop is not resetting to factory default settings. Finally getting the message after windows start up is
"THERE WAS A PROBLEM RESETTING YOUR PC. No changes were made"

Plz Guide me..
MY IOS WIN 10
 

My Computer

System One

  • OS
    10

KYHI

Well-Known Member
Pro User
Posts
2,762
reagentc /info
 

My Computer

System One

  • OS
    Windows 3.1 > Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8700
    CPU
    I7
    Memory
    24 GB

bilal546

New Member
Posts
57
Thank you, thank you, thank you. Everything is working just fine. You made my day, thank you again.
You're welcome.

What did you do? Only these commands and then everything is working just fine?

diskpart
select disk 0
list partition
select partition # Note: Select the first OEM partition: select partition 1
set id=de94bba4-06d1-4d40-a16a-bfd50179d6ac
select partition # Note: Select the second OEM partition: select partition 6
set id=de94bba4-06d1-4d40-a16a-bfd50179d6ac
exit
I have MBR partition type .
For partitioning i have used Ease partition tool .Now Tell me how to change the attributes
I have installed windows 8 in 77gb drive and system reserved partition is 350mb remaining partitions are of my personal data and having no recovery partition. 20150914_124355.jpg
 

My Computer

System One

  • OS
    windows 8.1

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