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Solved Windows 8.1 Recovery - Could not find recovery environment


#1
Hello dear friends,

I believe that I have some serious problems in my laptop. I will list some of them, and I hope that maybe someone can help me out because I'm getting crazy with these issues!

1. I cannot use recover options in Windows 8.1 because it says "Could not find recovery environment".

2. When I go to Advanced Start up, under Recovery menu, it does not show Troubleshoot option.

3. When I try to Create a Recovery drive, it says "We can't create a recovery drive on this PC".

4. When I try to enable/disable "reagentc" in CMD, it says "Operation Failed:3".

5. I cannot access in Bios, since I bought the laptop, and therefore I cannot re install a fresh copy of windows with my flash drive.

Basically, I'm stuck.

Hope someone can help me!
 
Last edited:

My Computer

System One

  • OS
    WINDOWS 8.1
    Computer type
    Laptop
    System Manufacturer/Model Number
    Pacard Bell EasyNote tE

theog

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5,591
#2
Welcome to EightForums

Have you made the OEM manufacturer's Recovery Disks?



information   Information

We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
& made the Startup Repair CD. (Windows 8 only)
http://www.eightforums.com/tutorials/5132-recovery-drive-create-usb-flash-drive-windows-8-a.html
http://www.eightforums.com/tutorials/2855-system-repair-disc-create-windows-8-a.html (Windows 8 only)




I would recommend you making the OEM manufacturer's Recovery DVD's or USB drive.
or
You can order the Microsoft official OEM Recovery disks from the OEM manufacturer's website.

Did you upgrade from Windows 8 to Windows 8.1?
 

My Computer

System One

  • OS
    ME, XP,Vista,Win7,Win8,Win8.1
    Computer type
    PC/Desktop
    Other Info
    Notebooks x 3

    Desktops x 5

    Towers x 4
#3
Thank you for your reply!

I did not upgrade from Windows 8 to Windows 8.1, when I bought it, was upgraded already.

I once used Remove Everything and Re install Windows, and it worked. But now, non of these options work. I don't know what happened. I believe that for all problems mentioned above exists one common problem, but unfortunately I don't know which.
 

My Computer

System One

  • OS
    WINDOWS 8.1
    Computer type
    Laptop
    System Manufacturer/Model Number
    Pacard Bell EasyNote tE

topgundcp

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#4

My Computer

System One

  • OS
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Home Brewed
    CPU
    I7 4970K OC'ed @4.7 GHz
    Motherboard
    MSI-Z97
    Memory
    16 GB G-Skill Trident X @2400MHZ
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    X-Fi Titanium Fatal1ty Professional Series
    Monitor(s) Displays
    Dual HP-W2408
    Screen Resolution
    1920X1200
    Hard Drives
    256 GB M2 sm951, (2) 500GB 850EVO, 5TB, 2 TB Seagate
    PSU
    Antec 850W
    Case
    Antec 1200
    Cooling
    Danger Den H20
    Keyboard
    Logitech
    Mouse
    Logitech Performance Mouse MX
    Internet Speed
    35/12mbps
    Browser
    Firefox
#7

My Computer

System One

  • OS
    WINDOWS 8.1
    Computer type
    Laptop
    System Manufacturer/Model Number
    Pacard Bell EasyNote tE

theog

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#8
Not from the desktop, from the OEM Recovery USB/DVD,
 

My Computer

System One

  • OS
    ME, XP,Vista,Win7,Win8,Win8.1
    Computer type
    PC/Desktop
    Other Info
    Notebooks x 3

    Desktops x 5

    Towers x 4

topgundcp

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San Jose - California

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2,847
#9

My Computer

System One

  • OS
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Home Brewed
    CPU
    I7 4970K OC'ed @4.7 GHz
    Motherboard
    MSI-Z97
    Memory
    16 GB G-Skill Trident X @2400MHZ
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    X-Fi Titanium Fatal1ty Professional Series
    Monitor(s) Displays
    Dual HP-W2408
    Screen Resolution
    1920X1200
    Hard Drives
    256 GB M2 sm951, (2) 500GB 850EVO, 5TB, 2 TB Seagate
    PSU
    Antec 850W
    Case
    Antec 1200
    Cooling
    Danger Den H20
    Keyboard
    Logitech
    Mouse
    Logitech Performance Mouse MX
    Internet Speed
    35/12mbps
    Browser
    Firefox
#11
ok. This is exactly the same problem that I helped this gentleman last week. You need to open the Admin Command prompt
  1. Type: diskpart
  2. Type: Select disk 0
  3. Type list partition
And look for the partition with "Recovery" label, Take a note of the size of the partition then follow the instruction from this post:
http://www.eightforums.com/general-support/53334-could-not-find-recovery-environment.html#post425220
None of my partitions is named "Recovery" (see pictures that I posted above)...
And, before I came here to ask for help, I have searched in this forum, but nothing helped me out, including your link.
 

My Computer

System One

  • OS
    WINDOWS 8.1
    Computer type
    Laptop
    System Manufacturer/Model Number
    Pacard Bell EasyNote tE

popeye

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#13
I don't see the other commands topgundcp told you to run in the previous post he linked to.

They have your named OEM instead of Recovery.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model Number
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.

popeye

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#15
Did you use some kind of partitioning software to get that 49GB partition?
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model Number
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.

popeye

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United States

Posts
3,090
#17
Afraid of that, you may have buggered up your recovery. At this point I would try to assign 6 as your recovery and see what happens.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model Number
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.

popeye

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United States

Posts
3,090
#19

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model Number
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.