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Solved Windows 8.1 Problem. What should I do?


hankas

New Member
Posts
5
#1
Hi,

I noticed the Windows 8.1 free update offer in the Windows Store yesterday, and I decided to install it. It was a BIG MISTAKE! Windows 8.1 is not yet ready for production. My laptop now can't connect to the internet, both via ethernet and wifi. In the device manager, there is a Code 12 (not enough resources) for both my wifi (Intel Wireless Wifi Link 4965AGN) and my ethernet drivers (Broadcom). In addition, there is a frequent Console/Terminal window that keeps popping up every now and then. I can't read what it is doing because it goes on and off very quickly. In the system event log, there is a problem with certain component not being able to register itself to the DCOM server. It's freaking annoying.

Help! What can I do to fix this? Is there a downgrade option to the old Windows 8? I don't want to reinstall everything, because I have loads of files and stuffs in there.

Thanks.

Henry
 

My Computer

System One

  • OS
    Windows 8.1
#2
Try resetting your BIOS, pull the battery let it set for a minute then install battery and boot up.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    AMD Phenom II X 4 965 BE
    Motherboard
    Gigabyte GA-MA790X-DS4
    Memory
    G-Skill 8 GB PC 8500
    Graphics Card(s)
    AMD XFX HD Radeon 6790D
    Sound Card
    Realtek HD onboard
    Monitor(s) Displays
    2l Samsung SyncMaster S20B300
    Screen Resolution
    1600 X 900
    Hard Drives
    Seagate Barracuda 320 GB w/OS
    Seagate Barracuda 1 TB data storage
    PSU
    Ultra X4 750 watt fully modular
    Case
    Thermaltake OverSeer RX 1 fulltower
    Cooling
    Cooler Master Hyper212 120mm
    Keyboard
    Logitech G510
    Mouse
    Razor DeathAdder 3.5

alphanumeric

slightly off center
VIP Member
Guru
Gold Member
#3
Removing the main battery will not reset the BIOS on a laptop. There is another button cell connected to the motherboard that preserves the CMOS settings. That battery may be very hard to find and disconnect. You can reset the BIOS to defaults from the BIOS menu itself though. I had a very similar issue when I upgraded to the Preview though the store. Try updating or reinstalling the drivers for your WIFI and LAN adapter. You may have to download them on another PC and use sneaker net to transfer them via a thumb drive. I had other issues on top of that problem and ended up reinstalling 8.0. After doing a clean install of 8.1 RTM I didn't have any problems. I don't know if my issues were because it was the Preview release or from doing the upgrade.
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2

hankas

New Member
Posts
5
#4
Thanks for the reply, but nothing works so far. The pulling out battery and resetting BIOS to default values did not work. I tried uninstalling the drivers and reinstalling them back, but it does not work. I think the drivers themselves are probably incompatible with Windows 8.1. I'm looking at a possible downgrade to Windows 8. Hopefully, there is a less painful way of doing it.
 

My Computer

System One

  • OS
    Windows 8.1

alphanumeric

slightly off center
VIP Member
Guru
Gold Member
#5

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2

hankas

New Member
Posts
5
#6
Thanks again for the help. I managed to fix the console/terminal window popping on and off issue. Apparently, it was due to one of the Blackberry Link services. I disabled it and the console window problem went away. It is much more bearable now.

The network problem still persists. I tried refreshing but there is a another problem. It asks for my installation media CD. I purchased my Windows 8 online, and burnt it into into a DVD. I inserted that Windows 8 DVD, but it said that it was not the correct CD. I think it may be asking for the 8.1 installation media, and not the Windows 8 media. There is no way I would have the Windows 8.1 installation CD because I upgraded it online via the Windows Store.

Then, after spending a day or two with 8.1, there seems to be another issue. Let's say when I search for "Administrative Tools" or "View local services", and it shows the search result. However, when I tries to click on one of the result, it doesn't open up. Apparently this happens only with tools that require admin privileges. Normal applications open up just fine.

Also after a shutdown, when I turn on the PC, it went into the blue screen of death with message related to "Attempted switch from DPC" or something like that. I don't understand what seems to be the problem here. :cry:
 

My Computer

System One

  • OS
    Windows 8.1

alphanumeric

slightly off center
VIP Member
Guru
Gold Member
#7
Try booting from the Windows 8 DVD and doing the reset. If that doesn't work I'd say your looking at doing a clean install. Doing a reset it pretty well the same thing anyway.
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2

labeeman

New Member
VIP Member
Member
Carencro, LA

Posts
1,397
#8
The network problem still persists. I tried refreshing but there is a another problem. It asks for my installation media CD. I purchased my Windows 8 online, and burnt it into into a DVD. I inserted that Windows 8 DVD, but it said that it was not the correct CD. I think it may be asking for the 8.1 installation media, and not the Windows 8 media. There is no way I would have the Windows 8.1 installation CD because I upgraded it online via the Windows Store.

:cry:
Download Windows 8.1 ISO Using your Windows 8.0 Key

Download Windows 8.1 ISO Using your Windows 8.0 Key | McAkins Online
 

My Computer

System One

  • OS
    Win7/8 Mint
    System Manufacturer/Model
    lenovo W530
    CPU
    intell i7
    Motherboard
    Lenovo
    Memory
    16gb
    Screen Resolution
    1920x1080
    Hard Drives
    512 gb ssd
    Other Info
    Around 13 million employes

azasadny

Moved to ten*****s.com
VIP Member
Guru
#9
Good info! Thanks!
 

My Computer

System One

  • OS
    Win 10 Pro 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built Intel i7-3770k-based system
    CPU
    Intel i7-3770k, Overclocked to 4.6GHz (46x100) with Corsair H110i GT cooler
    Motherboard
    ASRock Z77 OC Formula 2.30 BIOS
    Memory
    32GB DDR3 2133 Corsair Vengeance Pro
    Graphics Card(s)
    GeForce GTX 980ti SC ACS 6GB DDR5 by EVGA
    Sound Card
    Creative Sound Blaster X-Fi Titanium HD, Corsair SP2500 speakers and subwoofer
    Monitor(s) Displays
    LG 27EA33 [Monitor] (27.2"vis) HDMI
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung SSD 850 EVO 250GB (system drive)
    WD 6TB Red NAS hard drives x 2 in Storage Spaces (redundancy)
    PSU
    Corsair 750ax fully modular power supply with sleeved cables
    Case
    Corsair Air 540 with 7 x 140mm fans on front, rear and top panels
    Cooling
    Corsair H110i GT liquid cooled CPU with 4 x 140" Corsair SP "push-pull" and 3 x 140mm fans
    Keyboard
    Thermaltake Poseidon Z illuminated keyboard
    Mouse
    Corsair M65 wired
    Internet Speed
    85MBps DSL
    Browser
    Chrome and Edge
    Antivirus
    Windows Defender, MalwareBytes Pro and CCleaner Pro
    Other Info
    Client of Windows Server 2012 R2 10 PC's, laptops and smartphones on the WLAN.

    1GBps Ethernet ports

labeeman

New Member
VIP Member
Member
Carencro, LA

Posts
1,397
#10
You are welcome.
 

My Computer

System One

  • OS
    Win7/8 Mint
    System Manufacturer/Model
    lenovo W530
    CPU
    intell i7
    Motherboard
    Lenovo
    Memory
    16gb
    Screen Resolution
    1920x1080
    Hard Drives
    512 gb ssd
    Other Info
    Around 13 million employes

hankas

New Member
Posts
5
#11
Thanks for the reply. The link to the Windows 8.1 ISO is very useful.

However, I don't think that I am gonna download another gigabytes of Windows installation media. I think in my case some of the drivers are probably incompatible with Windows 8.1 and the associated manufacturers haven't released the updated drivers yet. So, I am gonna wait several months before upgrading to 8.1. The 8.1 experience so far has been painful enough to me, and I have been unable to do my work for days because of this. In addition, I notice the slower performance of 8.1 compared to 8.

I am thinking of re-installing Windows 8. My concern at the moment is with the Windows Media Center. When I bought Windows 8, I got the free upgrade offer for the Windows Media Center. My understanding is that the activation key for Windows Media Center was valid only up to certain date, which is already expired by now. If I were to reinstall Windows 8 (clean install), will I be able to re-install the Windows Media Center as well?

Thanks.
 

My Computer

System One

  • OS
    Windows 8.1

hankas

New Member
Posts
5
#12
I managed to solve it! Woohoo ... Thank you for those who helped.

I didn't reinstall. It turns out there is a whole lot of new problems that comes with downgrading to Windows 8. I purchased my Windows 8 as an upgrade from Vista. I purchased it online and burnt the installation media into a DVD. It turns out that if I want to reinstall Windows 8, I would need to reinstall Vista first and then re-upgrade it using the Windows 8 DVD. The Windows 8 DVD cannot be used to clean install on to a blank hard disk, unless if you use the full-version and not the upgrade version. This creates a problem for me as I don't have the Vista installation media. Windows Vista came with my Acer laptop as an OEM OS and Acer didn't supply the Vista CD. So reinstalling Windows 8 will not work for me. So those who are thinking to downgrade from 8.1 to 8 should first check their Windows 8 license. Lucky, I did not rush to wipe out my hard disk.

So, I was forced to confront my 8.1 demons. Earlier I mentioned that Blackberry's RIM MDNS service caused the console windows kept popping on and off. Disabling that service solved the pop-up problem. Next, there was the driver problem. The problem was finding out which driver was the culprit. Using the free software, BlueScreenView, I read the Windows Dump files, and discovered the offending drivers. They are the ENE PCMCIA driver, ENE memory stick drivers, and other ENE drivers. Once those are disabled, my Wifi and Ethernet work just fine.

I hope this helps others who experience similar problem. I recommend using the free software BlueScreenView to help pinpoint the offending drivers.
 

My Computer

System One

  • OS
    Windows 8.1

alphanumeric

slightly off center
VIP Member
Guru
Gold Member
#13

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2

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