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Windows 8.1 Pro sfc /scannow unable to fix corrupted files


Posts
21
#1
I have Windows 8.1 Pro and a HP Envy Notebook. I am able to boot into Windows and had no apparent problems when everything froze up yesterday while working in Quicken. After waiting several minutes with no change and and unresponsive keyboard and touchscreen, I pressed control/alt/del, and I got a (blank) BSOD. After waiting several more minutes, I pressed the button down for several seconds to turn off the notebook, removed battery, reinserted battery and then turned the the notebook back on. After rebooting into Windows, there were no apparent problems. I decided to run sfc scannow and discovered that there are several corrupted files that cannot be repaired. I ran the scan several times, rebooting each time, but the corrupted files persisted. Where do I go from here? Thank you.
BTW, in the Event Viewer there were no application errors. I did see several MCUpdate errors which began on 7/9 (today is 7/14). Again, thank you for any help. I'm not very computer literate, so I have no idea where to go from here and am hoping I do not have to do a reinstallation. I do have the HP rescue discs, however, that I burned when I got the computer, along with a thumb drive that enables me to boot up, although, again, I have no problem booting into windows.
I use Firefox, never Windows Explorer FWIW. Thanx. :)
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    Laptop
    System Manufacturer/Model Number
    HP ENVY TS 17 Notebook
    CPU
    2.40 gigahertz Intel Core i7-4700MQ
    Motherboard
    Board: Hewlett-Packard 1966 KBC Version 93.52
    Memory
    16318 Megabytes Usable Installed Memory
    Graphics Card(s)
    ntel(R) HD Graphics 4600 [Display adapter] NVIDIA GeForce GT 740M [Display adapter]
    Browser
    Firefox 39.0
    Antivirus
    Windows Defender

MCPlayer18

New Member
Member
Posts
281
#2
Type this into an elevated command prompt:

Dism.exe /Online /Cleanup-Image /StartComponentCleanup&sfc/scannow&Dism.exe /Online /Cleanup-Image /RestoreHealth&sfc/scannow&pause

Tell me the results.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model Number
    Inspiron M731R (5735, Late 2013)
    CPU
    1.70 GHz AMD A8 5545M Elite Quad Core
    Motherboard
    No idea
    Memory
    8GB DDR3
    Graphics Card(s)
    AMD 8510G Radeon(tm) HD Graphics
    Sound Card
    Realtek
    Monitor(s) Displays
    17.3" Inch Display
    Screen Resolution
    1600 x 900
    Hard Drives
    500GB 6GB/s Crucial BX100 SSD
    Case
    Blue Aluminum Finish
    Cooling
    Laptop Fan (Currently Unknown Name)
    Keyboard
    Came with it
    Mouse
    Utech Smart Optical Gaming Mouse US-D4000-GM
    Browser
    Google Chrome / Safari (On my iPod and iPad)
    Antivirus
    Vipre InternetSecurity2015/MalwareBytes Anti-Malware PREMIUM
Posts
21
#3
Will do right now, thank you.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    Laptop
    System Manufacturer/Model Number
    HP ENVY TS 17 Notebook
    CPU
    2.40 gigahertz Intel Core i7-4700MQ
    Motherboard
    Board: Hewlett-Packard 1966 KBC Version 93.52
    Memory
    16318 Megabytes Usable Installed Memory
    Graphics Card(s)
    ntel(R) HD Graphics 4600 [Display adapter] NVIDIA GeForce GT 740M [Display adapter]
    Browser
    Firefox 39.0
    Antivirus
    Windows Defender
Posts
21
#4
It states the same thing, i.e. that corrupt files were found that it was unable to fix. Thank you.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    Laptop
    System Manufacturer/Model Number
    HP ENVY TS 17 Notebook
    CPU
    2.40 gigahertz Intel Core i7-4700MQ
    Motherboard
    Board: Hewlett-Packard 1966 KBC Version 93.52
    Memory
    16318 Megabytes Usable Installed Memory
    Graphics Card(s)
    ntel(R) HD Graphics 4600 [Display adapter] NVIDIA GeForce GT 740M [Display adapter]
    Browser
    Firefox 39.0
    Antivirus
    Windows Defender

MCPlayer18

New Member
Member
Posts
281
#5
So Dism.exe /Online /Cleanup-Image /RestoreHealth isn't able to help?
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model Number
    Inspiron M731R (5735, Late 2013)
    CPU
    1.70 GHz AMD A8 5545M Elite Quad Core
    Motherboard
    No idea
    Memory
    8GB DDR3
    Graphics Card(s)
    AMD 8510G Radeon(tm) HD Graphics
    Sound Card
    Realtek
    Monitor(s) Displays
    17.3" Inch Display
    Screen Resolution
    1600 x 900
    Hard Drives
    500GB 6GB/s Crucial BX100 SSD
    Case
    Blue Aluminum Finish
    Cooling
    Laptop Fan (Currently Unknown Name)
    Keyboard
    Came with it
    Mouse
    Utech Smart Optical Gaming Mouse US-D4000-GM
    Browser
    Google Chrome / Safari (On my iPod and iPad)
    Antivirus
    Vipre InternetSecurity2015/MalwareBytes Anti-Malware PREMIUM
Posts
21
#6
No, not if that's what I just ran at the elevated command prompt. :(
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    Laptop
    System Manufacturer/Model Number
    HP ENVY TS 17 Notebook
    CPU
    2.40 gigahertz Intel Core i7-4700MQ
    Motherboard
    Board: Hewlett-Packard 1966 KBC Version 93.52
    Memory
    16318 Megabytes Usable Installed Memory
    Graphics Card(s)
    ntel(R) HD Graphics 4600 [Display adapter] NVIDIA GeForce GT 740M [Display adapter]
    Browser
    Firefox 39.0
    Antivirus
    Windows Defender

MCPlayer18

New Member
Member
Posts
281
#7

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model Number
    Inspiron M731R (5735, Late 2013)
    CPU
    1.70 GHz AMD A8 5545M Elite Quad Core
    Motherboard
    No idea
    Memory
    8GB DDR3
    Graphics Card(s)
    AMD 8510G Radeon(tm) HD Graphics
    Sound Card
    Realtek
    Monitor(s) Displays
    17.3" Inch Display
    Screen Resolution
    1600 x 900
    Hard Drives
    500GB 6GB/s Crucial BX100 SSD
    Case
    Blue Aluminum Finish
    Cooling
    Laptop Fan (Currently Unknown Name)
    Keyboard
    Came with it
    Mouse
    Utech Smart Optical Gaming Mouse US-D4000-GM
    Browser
    Google Chrome / Safari (On my iPod and iPad)
    Antivirus
    Vipre InternetSecurity2015/MalwareBytes Anti-Malware PREMIUM
Posts
21
#8
MC, I don't have an Installation Disc. I only have the HP rescue disks that I was instructed to prepare when I got the notebook March 2014. Thanx.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    Laptop
    System Manufacturer/Model Number
    HP ENVY TS 17 Notebook
    CPU
    2.40 gigahertz Intel Core i7-4700MQ
    Motherboard
    Board: Hewlett-Packard 1966 KBC Version 93.52
    Memory
    16318 Megabytes Usable Installed Memory
    Graphics Card(s)
    ntel(R) HD Graphics 4600 [Display adapter] NVIDIA GeForce GT 740M [Display adapter]
    Browser
    Firefox 39.0
    Antivirus
    Windows Defender
Posts
21
#9
I thought the Dism.exe was done running, but it is doing a third scan. The second scan it did stated that "the component store corruption was repaired." Now, it is running another scan (which is almost complete). How many scans are run from the command you gave me? Thanx, MC.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    Laptop
    System Manufacturer/Model Number
    HP ENVY TS 17 Notebook
    CPU
    2.40 gigahertz Intel Core i7-4700MQ
    Motherboard
    Board: Hewlett-Packard 1966 KBC Version 93.52
    Memory
    16318 Megabytes Usable Installed Memory
    Graphics Card(s)
    ntel(R) HD Graphics 4600 [Display adapter] NVIDIA GeForce GT 740M [Display adapter]
    Browser
    Firefox 39.0
    Antivirus
    Windows Defender
Posts
21
#10
The third scan states the same as the first, i.e. that files are found that are corrupt but unable to fix some of them.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    Laptop
    System Manufacturer/Model Number
    HP ENVY TS 17 Notebook
    CPU
    2.40 gigahertz Intel Core i7-4700MQ
    Motherboard
    Board: Hewlett-Packard 1966 KBC Version 93.52
    Memory
    16318 Megabytes Usable Installed Memory
    Graphics Card(s)
    ntel(R) HD Graphics 4600 [Display adapter] NVIDIA GeForce GT 740M [Display adapter]
    Browser
    Firefox 39.0
    Antivirus
    Windows Defender
Posts
21
#11
Hello, MC - I do not have a Windows Installation Disc. :(
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    Laptop
    System Manufacturer/Model Number
    HP ENVY TS 17 Notebook
    CPU
    2.40 gigahertz Intel Core i7-4700MQ
    Motherboard
    Board: Hewlett-Packard 1966 KBC Version 93.52
    Memory
    16318 Megabytes Usable Installed Memory
    Graphics Card(s)
    ntel(R) HD Graphics 4600 [Display adapter] NVIDIA GeForce GT 740M [Display adapter]
    Browser
    Firefox 39.0
    Antivirus
    Windows Defender

MCPlayer18

New Member
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Posts
281
#12
You can contact Microsoft and they can give you a download so you can make one yourself. You only need to prove you have a genuine copy of Windows 8.1. (A.K.A saying your product code)

Create installation media for Windows 8.1 - Windows Help

Also, sometimes SFC /scannow can show false positives. If Dism was able to fix it, then it's a false positive for SFC.
Also, 4 scans.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model Number
    Inspiron M731R (5735, Late 2013)
    CPU
    1.70 GHz AMD A8 5545M Elite Quad Core
    Motherboard
    No idea
    Memory
    8GB DDR3
    Graphics Card(s)
    AMD 8510G Radeon(tm) HD Graphics
    Sound Card
    Realtek
    Monitor(s) Displays
    17.3" Inch Display
    Screen Resolution
    1600 x 900
    Hard Drives
    500GB 6GB/s Crucial BX100 SSD
    Case
    Blue Aluminum Finish
    Cooling
    Laptop Fan (Currently Unknown Name)
    Keyboard
    Came with it
    Mouse
    Utech Smart Optical Gaming Mouse US-D4000-GM
    Browser
    Google Chrome / Safari (On my iPod and iPad)
    Antivirus
    Vipre InternetSecurity2015/MalwareBytes Anti-Malware PREMIUM

gator2013

New Member
Pro User
St. Augustine

Posts
387
#13
Out of curiosity check your installed updates and see if update KB 3022345 is present and if so see if you can uninstall it.

When first released this update caused many problems for many with corrupted files that could not be fixed and in some cases even worse problems. Even later versions caused problems though not as severe.

Worth a look.
 

My Computer

System One

  • OS
    windows 8.1 64, LT -Windows 10 Home 64
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    HP 500-075 Desktop + HP 15-f018dx Laptop
    CPU
    Intel Core i5 3470 Ivy Bridge 3.2 GHz Quad Core/ LT - i3-4030U 1.9 GHz
    Motherboard
    Foxcon Joshua-H61-uATX
    Memory
    8 GB/ LT - 6GB
    Graphics Card(s)
    Intel Graphics Media Accelerator HD (DX10.1)
    Sound Card
    Integrated IDT 92HD73E
    Hard Drives
    1T HDD, 16G Sandisk Cache Drive, 2T Seagate 3.0 External
    Keyboard
    Wireless
    Mouse
    Wireless
    Browser
    IE11
    Antivirus
    Norton 360
    Other Info
    CyberPower UPS, Macrium Backup, Revo Pro, Malwarebytes Premium
Posts
21
#14
I deleted this file yesterday, rebooted and ran sfc scan a few more times with the same results, unfixable corrupted files.

If these rescue disks are not used to fix Windows, then why did I make them? It took 4-5 DVDs to make these. What number do I call to get a Windows download? Product code? Where would I find that without a disc? I never received this information but was told by HP to create these rescue discs. There is also a partition put on by HP with a backup of the system (D drive). I don't want to lose what I have on this notebook. Isn't there anyway to fix these corrupted files without touching anything else? I can see what they are by looking at the log files. Thank you.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    Laptop
    System Manufacturer/Model Number
    HP ENVY TS 17 Notebook
    CPU
    2.40 gigahertz Intel Core i7-4700MQ
    Motherboard
    Board: Hewlett-Packard 1966 KBC Version 93.52
    Memory
    16318 Megabytes Usable Installed Memory
    Graphics Card(s)
    ntel(R) HD Graphics 4600 [Display adapter] NVIDIA GeForce GT 740M [Display adapter]
    Browser
    Firefox 39.0
    Antivirus
    Windows Defender

MCPlayer18

New Member
Member
Posts
281
#15
Post the log file and I'll see what is possible without breaking your system. I'm sure that a HP rescue disk is a lot like a windows 8.1 recovery disk.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model Number
    Inspiron M731R (5735, Late 2013)
    CPU
    1.70 GHz AMD A8 5545M Elite Quad Core
    Motherboard
    No idea
    Memory
    8GB DDR3
    Graphics Card(s)
    AMD 8510G Radeon(tm) HD Graphics
    Sound Card
    Realtek
    Monitor(s) Displays
    17.3" Inch Display
    Screen Resolution
    1600 x 900
    Hard Drives
    500GB 6GB/s Crucial BX100 SSD
    Case
    Blue Aluminum Finish
    Cooling
    Laptop Fan (Currently Unknown Name)
    Keyboard
    Came with it
    Mouse
    Utech Smart Optical Gaming Mouse US-D4000-GM
    Browser
    Google Chrome / Safari (On my iPod and iPad)
    Antivirus
    Vipre InternetSecurity2015/MalwareBytes Anti-Malware PREMIUM
Posts
21
#16
I'm looking at the Windows site you linked to 'create installation media.' It asks to chose which type of processor I have. Looking at PC Info, it says, "64-bit OS with x64 processor." x64????? Is that 32? When sfc scan was run, it says "system 32" at the cursor when finished running. Thank you and sorry for running into all these walls. :(
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    Laptop
    System Manufacturer/Model Number
    HP ENVY TS 17 Notebook
    CPU
    2.40 gigahertz Intel Core i7-4700MQ
    Motherboard
    Board: Hewlett-Packard 1966 KBC Version 93.52
    Memory
    16318 Megabytes Usable Installed Memory
    Graphics Card(s)
    ntel(R) HD Graphics 4600 [Display adapter] NVIDIA GeForce GT 740M [Display adapter]
    Browser
    Firefox 39.0
    Antivirus
    Windows Defender

MCPlayer18

New Member
Member
Posts
281
#17
No that's 64-bit support. x86 is 32-bit support.
Also, on everyone's system windows has a file named System32. Has nothing to do with 32 bit systems and 64 bit systems. Just the way it's named.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model Number
    Inspiron M731R (5735, Late 2013)
    CPU
    1.70 GHz AMD A8 5545M Elite Quad Core
    Motherboard
    No idea
    Memory
    8GB DDR3
    Graphics Card(s)
    AMD 8510G Radeon(tm) HD Graphics
    Sound Card
    Realtek
    Monitor(s) Displays
    17.3" Inch Display
    Screen Resolution
    1600 x 900
    Hard Drives
    500GB 6GB/s Crucial BX100 SSD
    Case
    Blue Aluminum Finish
    Cooling
    Laptop Fan (Currently Unknown Name)
    Keyboard
    Came with it
    Mouse
    Utech Smart Optical Gaming Mouse US-D4000-GM
    Browser
    Google Chrome / Safari (On my iPod and iPad)
    Antivirus
    Vipre InternetSecurity2015/MalwareBytes Anti-Malware PREMIUM
Posts
21
#18
I ran sfc scan again just now since the log file was empty (?), and here is a copy of part of it, the part where it shows the unfixable, corrupted files (thank you):

2015-07-14 13:59:31, Info CSI 000004cd [SR] Cannot repair member file [l:24{12}]"utc.app.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.3.9600.17842, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-07-14 13:59:31, Info CSI 000004cf [SR] Cannot repair member file [l:66{33}]"telemetry.ASM-WindowsDefault.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.3.9600.17842, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-07-14 13:59:35, Info CSI 000004d4 [SR] Cannot repair member file [l:24{12}]"utc.app.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.3.9600.17842, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-07-14 13:59:35, Info CSI 000004d5 [SR] This component was referenced by [l:154{77}]"Package_1_for_KB3068708~31bf3856ad364e35~amd64~~6.3.1.0.3068708-1_neutral_GDR"
2015-07-14 13:59:35, Info CSI 000004d7 [SR] Cannot repair member file [l:66{33}]"telemetry.ASM-WindowsDefault.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.3.9600.17842, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-07-14 13:59:35, Info CSI 000004d8 [SR] This component was referenced by [l:154{77}]"Package_1_for_KB3068708~31bf3856ad364e35~amd64~~6.3.1.0.3068708-1_neutral_GDR"
2015-07-14 13:59:35, Info CSI 000004e3 [SR] Verify complete
2015-07-14 13:59:36, Info CSI 000004e4 [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 13:59:36, Info CSI 000004e5 [SR] Beginning Verify and Repair transaction
2015-07-14 13:59:40, Info CSI 000004ef [SR] Verify complete
2015-07-14 13:59:40, Info CSI 000004f0 [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 13:59:40, Info CSI 000004f1 [SR] Beginning Verify and Repair transaction
2015-07-14 13:59:43, Info CSI 000004fc [SR] Verify complete
2015-07-14 13:59:43, Info CSI 000004fd [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 13:59:43, Info CSI 000004fe [SR] Beginning Verify and Repair transaction
2015-07-14 13:59:47, Info CSI 00000515 [SR] Verify complete
2015-07-14 13:59:47, Info CSI 00000516 [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 13:59:47, Info CSI 00000517 [SR] Beginning Verify and Repair transaction
2015-07-14 13:59:50, Info CSI 00000518 [SR] Verify complete
2015-07-14 13:59:50, Info CSI 00000519 [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 13:59:50, Info CSI 0000051a [SR] Beginning Verify and Repair transaction
2015-07-14 13:59:54, Info CSI 0000051c [SR] Verify complete
2015-07-14 13:59:54, Info CSI 0000051d [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 13:59:54, Info CSI 0000051e [SR] Beginning Verify and Repair transaction
2015-07-14 14:00:00, Info CSI 0000051f [SR] Verify complete
2015-07-14 14:00:00, Info CSI 00000520 [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:00:00, Info CSI 00000521 [SR] Beginning Verify and Repair transaction
2015-07-14 14:00:04, Info CSI 0000053c [SR] Verify complete
2015-07-14 14:00:04, Info CSI 0000053d [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:00:04, Info CSI 0000053e [SR] Beginning Verify and Repair transaction
2015-07-14 14:00:08, Info CSI 0000055e [SR] Verify complete
2015-07-14 14:00:08, Info CSI 0000055f [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:00:08, Info CSI 00000560 [SR] Beginning Verify and Repair transaction
2015-07-14 14:00:11, Info CSI 00000571 [SR] Verify complete
2015-07-14 14:00:11, Info CSI 00000572 [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:00:11, Info CSI 00000573 [SR] Beginning Verify and Repair transaction
2015-07-14 14:00:13, Info CSI 00000574 [SR] Verify complete
2015-07-14 14:00:14, Info CSI 00000575 [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:00:14, Info CSI 00000576 [SR] Beginning Verify and Repair transaction
2015-07-14 14:00:16, Info CSI 00000577 [SR] Verify complete
2015-07-14 14:00:16, Info CSI 00000578 [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:00:16, Info CSI 00000579 [SR] Beginning Verify and Repair transaction
2015-07-14 14:00:20, Info CSI 0000057b [SR] Verify complete
2015-07-14 14:00:20, Info CSI 0000057c [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:00:20, Info CSI 0000057d [SR] Beginning Verify and Repair transaction
2015-07-14 14:00:23, Info CSI 0000057e [SR] Verify complete
2015-07-14 14:00:23, Info CSI 0000057f [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:00:23, Info CSI 00000580 [SR] Beginning Verify and Repair transaction
2015-07-14 14:00:26, Info CSI 00000581 [SR] Verify complete
2015-07-14 14:00:26, Info CSI 00000582 [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:00:26, Info CSI 00000583 [SR] Beginning Verify and Repair transaction
2015-07-14 14:00:28, Info CSI 00000584 [SR] Verify complete
2015-07-14 14:00:28, Info CSI 00000585 [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:00:28, Info CSI 00000586 [SR] Beginning Verify and Repair transaction
2015-07-14 14:00:31, Info CSI 00000587 [SR] Verify complete
2015-07-14 14:00:31, Info CSI 00000588 [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:00:31, Info CSI 00000589 [SR] Beginning Verify and Repair transaction
2015-07-14 14:00:33, Info CSI 0000058a [SR] Verify complete
2015-07-14 14:00:34, Info CSI 0000058b [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:00:34, Info CSI 0000058c [SR] Beginning Verify and Repair transaction
2015-07-14 14:00:36, Info CSI 0000058d [SR] Verify complete
2015-07-14 14:00:36, Info CSI 0000058e [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:00:36, Info CSI 0000058f [SR] Beginning Verify and Repair transaction
2015-07-14 14:00:39, Info CSI 00000590 [SR] Verify complete
2015-07-14 14:00:39, Info CSI 00000591 [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:00:39, Info CSI 00000592 [SR] Beginning Verify and Repair transaction
2015-07-14 14:00:41, Info CSI 000005bb [SR] Verify complete
2015-07-14 14:00:41, Info CSI 000005bc [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:00:41, Info CSI 000005bd [SR] Beginning Verify and Repair transaction
2015-07-14 14:00:44, Info CSI 000005be [SR] Verify complete
2015-07-14 14:00:44, Info CSI 000005bf [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:00:44, Info CSI 000005c0 [SR] Beginning Verify and Repair transaction
2015-07-14 14:00:50, Info CSI 000005c3 [SR] Verify complete
2015-07-14 14:00:50, Info CSI 000005c4 [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:00:50, Info CSI 000005c5 [SR] Beginning Verify and Repair transaction
2015-07-14 14:00:55, Info CSI 000005c6 [SR] Verify complete
2015-07-14 14:00:55, Info CSI 000005c7 [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:00:55, Info CSI 000005c8 [SR] Beginning Verify and Repair transaction
2015-07-14 14:00:58, Info CSI 000005c9 [SR] Verify complete
2015-07-14 14:00:58, Info CSI 000005ca [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:00:58, Info CSI 000005cb [SR] Beginning Verify and Repair transaction
2015-07-14 14:01:01, Info CSI 000005cc [SR] Verify complete
2015-07-14 14:01:01, Info CSI 000005cd [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:01:01, Info CSI 000005ce [SR] Beginning Verify and Repair transaction
2015-07-14 14:01:05, Info CSI 000005cf [SR] Verify complete
2015-07-14 14:01:05, Info CSI 000005d0 [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:01:05, Info CSI 000005d1 [SR] Beginning Verify and Repair transaction
2015-07-14 14:01:11, Info CSI 000005dc [SR] Verify complete
2015-07-14 14:01:11, Info CSI 000005dd [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:01:11, Info CSI 000005de [SR] Beginning Verify and Repair transaction
2015-07-14 14:01:14, Info CSI 000005df [SR] Verify complete
2015-07-14 14:01:14, Info CSI 000005e0 [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:01:14, Info CSI 000005e1 [SR] Beginning Verify and Repair transaction
2015-07-14 14:01:17, Info CSI 000005e2 [SR] Verify complete
2015-07-14 14:01:17, Info CSI 000005e3 [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:01:17, Info CSI 000005e4 [SR] Beginning Verify and Repair transaction
2015-07-14 14:01:20, Info CSI 00000651 [SR] Verify complete
2015-07-14 14:01:20, Info CSI 00000652 [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:01:20, Info CSI 00000653 [SR] Beginning Verify and Repair transaction
2015-07-14 14:01:23, Info CSI 00000655 [SR] Verify complete
2015-07-14 14:01:23, Info CSI 00000656 [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:01:23, Info CSI 00000657 [SR] Beginning Verify and Repair transaction
2015-07-14 14:01:25, Info CSI 0000065a [SR] Verify complete
2015-07-14 14:01:25, Info CSI 0000065b [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:01:25, Info CSI 0000065c [SR] Beginning Verify and Repair transaction
2015-07-14 14:01:28, Info CSI 0000065d [SR] Verify complete
2015-07-14 14:01:28, Info CSI 0000065e [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:01:28, Info CSI 0000065f [SR] Beginning Verify and Repair transaction
2015-07-14 14:01:30, Info CSI 00000660 [SR] Verify complete
2015-07-14 14:01:30, Info CSI 00000661 [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:01:30, Info CSI 00000662 [SR] Beginning Verify and Repair transaction
2015-07-14 14:01:33, Info CSI 00000663 [SR] Verify complete
2015-07-14 14:01:33, Info CSI 00000664 [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:01:33, Info CSI 00000665 [SR] Beginning Verify and Repair transaction
2015-07-14 14:01:36, Info CSI 00000666 [SR] Verify complete
2015-07-14 14:01:36, Info CSI 00000667 [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:01:36, Info CSI 00000668 [SR] Beginning Verify and Repair transaction
2015-07-14 14:01:40, Info CSI 00000681 [SR] Verify complete
2015-07-14 14:01:40, Info CSI 00000682 [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:01:40, Info CSI 00000683 [SR] Beginning Verify and Repair transaction
2015-07-14 14:01:43, Info CSI 0000068f [SR] Verify complete
2015-07-14 14:01:44, Info CSI 00000690 [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:01:44, Info CSI 00000691 [SR] Beginning Verify and Repair transaction
2015-07-14 14:01:48, Info CSI 000006a2 [SR] Verify complete
2015-07-14 14:01:48, Info CSI 000006a3 [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:01:48, Info CSI 000006a4 [SR] Beginning Verify and Repair transaction
2015-07-14 14:01:50, Info CSI 000006a6 [SR] Verify complete
2015-07-14 14:01:50, Info CSI 000006a7 [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:01:50, Info CSI 000006a8 [SR] Beginning Verify and Repair transaction
2015-07-14 14:01:52, Info CSI 000006a9 [SR] Verify complete
2015-07-14 14:01:52, Info CSI 000006aa [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:01:52, Info CSI 000006ab [SR] Beginning Verify and Repair transaction
2015-07-14 14:01:57, Info CSI 000006b9 [SR] Verify complete
2015-07-14 14:01:57, Info CSI 000006ba [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:01:57, Info CSI 000006bb [SR] Beginning Verify and Repair transaction
2015-07-14 14:02:02, Info CSI 000006bc [SR] Verify complete
2015-07-14 14:02:02, Info CSI 000006bd [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:02:02, Info CSI 000006be [SR] Beginning Verify and Repair transaction
2015-07-14 14:02:06, Info CSI 000006e0 [SR] Verify complete
2015-07-14 14:02:06, Info CSI 000006e1 [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:02:06, Info CSI 000006e2 [SR] Beginning Verify and Repair transaction
2015-07-14 14:02:10, Info CSI 000006ec [SR] Verify complete
2015-07-14 14:02:10, Info CSI 000006ed [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:02:10, Info CSI 000006ee [SR] Beginning Verify and Repair transaction
2015-07-14 14:02:14, Info CSI 000006fa [SR] Verify complete
2015-07-14 14:02:15, Info CSI 000006fb [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:02:15, Info CSI 000006fc [SR] Beginning Verify and Repair transaction
2015-07-14 14:02:20, Info CSI 0000071c [SR] Verify complete
2015-07-14 14:02:20, Info CSI 0000071d [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:02:20, Info CSI 0000071e [SR] Beginning Verify and Repair transaction
2015-07-14 14:02:25, Info CSI 0000076e [SR] Verify complete
2015-07-14 14:02:25, Info CSI 0000076f [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:02:25, Info CSI 00000770 [SR] Beginning Verify and Repair transaction
2015-07-14 14:02:28, Info CSI 00000772 [SR] Verify complete
2015-07-14 14:02:28, Info CSI 00000773 [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:02:28, Info CSI 00000774 [SR] Beginning Verify and Repair transaction
2015-07-14 14:02:32, Info CSI 00000775 [SR] Verify complete
2015-07-14 14:02:32, Info CSI 00000776 [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:02:32, Info CSI 00000777 [SR] Beginning Verify and Repair transaction
2015-07-14 14:02:34, Info CSI 0000077a [SR] Verify complete
2015-07-14 14:02:35, Info CSI 0000077b [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:02:35, Info CSI 0000077c [SR] Beginning Verify and Repair transaction
2015-07-14 14:02:38, Info CSI 00000796 [SR] Verify complete
2015-07-14 14:02:38, Info CSI 00000797 [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:02:38, Info CSI 00000798 [SR] Beginning Verify and Repair transaction
2015-07-14 14:02:42, Info CSI 000007be [SR] Verify complete
2015-07-14 14:02:42, Info CSI 000007bf [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:02:42, Info CSI 000007c0 [SR] Beginning Verify and Repair transaction
2015-07-14 14:02:45, Info CSI 000007c3 [SR] Verify complete
2015-07-14 14:02:45, Info CSI 000007c4 [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:02:45, Info CSI 000007c5 [SR] Beginning Verify and Repair transaction
2015-07-14 14:02:48, Info CSI 000007cd [SR] Verify complete
2015-07-14 14:02:48, Info CSI 000007ce [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:02:48, Info CSI 000007cf [SR] Beginning Verify and Repair transaction
2015-07-14 14:02:53, Info CSI 000007d0 [SR] Verify complete
2015-07-14 14:02:53, Info CSI 000007d1 [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:02:53, Info CSI 000007d2 [SR] Beginning Verify and Repair transaction
2015-07-14 14:02:56, Info CSI 000007dc [SR] Verify complete
2015-07-14 14:02:56, Info CSI 000007dd [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:02:56, Info CSI 000007de [SR] Beginning Verify and Repair transaction
2015-07-14 14:03:02, Info CSI 00000800 [SR] Verify complete
2015-07-14 14:03:02, Info CSI 00000801 [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:03:02, Info CSI 00000802 [SR] Beginning Verify and Repair transaction
2015-07-14 14:03:05, Info CSI 00000810 [SR] Verify complete
2015-07-14 14:03:05, Info CSI 00000811 [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:03:05, Info CSI 00000812 [SR] Beginning Verify and Repair transaction
2015-07-14 14:03:08, Info CSI 0000081c [SR] Verify complete
2015-07-14 14:03:08, Info CSI 0000081d [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:03:08, Info CSI 0000081e [SR] Beginning Verify and Repair transaction
2015-07-14 14:03:09, Info CSI 00000820 [SR] Verify complete
2015-07-14 14:03:09, Info CSI 00000821 [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:03:09, Info CSI 00000822 [SR] Beginning Verify and Repair transaction
2015-07-14 14:03:14, Info CSI 0000082c [SR] Verify complete
2015-07-14 14:03:14, Info CSI 0000082d [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:03:14, Info CSI 0000082e [SR] Beginning Verify and Repair transaction
2015-07-14 14:03:17, Info CSI 00000847 [SR] Verify complete
2015-07-14 14:03:18, Info CSI 00000848 [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:03:18, Info CSI 00000849 [SR] Beginning Verify and Repair transaction
2015-07-14 14:03:20, Info CSI 0000084a [SR] Verify complete
2015-07-14 14:03:20, Info CSI 0000084b [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:03:20, Info CSI 0000084c [SR] Beginning Verify and Repair transaction
2015-07-14 14:03:24, Info CSI 00000852 [SR] Verify complete
2015-07-14 14:03:24, Info CSI 00000853 [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:03:24, Info CSI 00000854 [SR] Beginning Verify and Repair transaction
2015-07-14 14:03:32, Info CSI 00000873 [SR] Verify complete
2015-07-14 14:03:32, Info CSI 00000874 [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:03:32, Info CSI 00000875 [SR] Beginning Verify and Repair transaction
2015-07-14 14:03:36, Info CSI 00000885 [SR] Verify complete
2015-07-14 14:03:36, Info CSI 00000886 [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:03:36, Info CSI 00000887 [SR] Beginning Verify and Repair transaction
2015-07-14 14:03:44, Info CSI 000008a8 [SR] Verify complete
2015-07-14 14:03:44, Info CSI 000008a9 [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:03:44, Info CSI 000008aa [SR] Beginning Verify and Repair transaction
2015-07-14 14:03:47, Info CSI 000008ac [SR] Verify complete
2015-07-14 14:03:47, Info CSI 000008ad [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:03:47, Info CSI 000008ae [SR] Beginning Verify and Repair transaction
2015-07-14 14:03:50, Info CSI 000008bf [SR] Verify complete
2015-07-14 14:03:50, Info CSI 000008c0 [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:03:50, Info CSI 000008c1 [SR] Beginning Verify and Repair transaction
2015-07-14 14:03:52, Info CSI 000008c4 [SR] Verify complete
2015-07-14 14:03:53, Info CSI 000008c5 [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:03:53, Info CSI 000008c6 [SR] Beginning Verify and Repair transaction
2015-07-14 14:03:55, Info CSI 000008c9 [SR] Verify complete
2015-07-14 14:03:55, Info CSI 000008ca [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:03:55, Info CSI 000008cb [SR] Beginning Verify and Repair transaction
2015-07-14 14:03:59, Info CSI 000008cf [SR] Verify complete
2015-07-14 14:03:59, Info CSI 000008d0 [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:03:59, Info CSI 000008d1 [SR] Beginning Verify and Repair transaction
2015-07-14 14:04:02, Info CSI 000008d5 [SR] Verify complete
2015-07-14 14:04:02, Info CSI 000008d6 [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:04:02, Info CSI 000008d7 [SR] Beginning Verify and Repair transaction
2015-07-14 14:04:05, Info CSI 000008db [SR] Verify complete
2015-07-14 14:04:05, Info CSI 000008dc [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:04:05, Info CSI 000008dd [SR] Beginning Verify and Repair transaction
2015-07-14 14:04:08, Info CSI 000008e0 [SR] Verify complete
2015-07-14 14:04:08, Info CSI 000008e1 [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:04:08, Info CSI 000008e2 [SR] Beginning Verify and Repair transaction
2015-07-14 14:04:11, Info CSI 000008e7 [SR] Verify complete
2015-07-14 14:04:11, Info CSI 000008e8 [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:04:11, Info CSI 000008e9 [SR] Beginning Verify and Repair transaction
2015-07-14 14:04:14, Info CSI 000008ec [SR] Verify complete
2015-07-14 14:04:14, Info CSI 000008ed [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:04:14, Info CSI 000008ee [SR] Beginning Verify and Repair transaction
2015-07-14 14:04:17, Info CSI 000008f6 [SR] Verify complete
2015-07-14 14:04:17, Info CSI 000008f7 [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:04:17, Info CSI 000008f8 [SR] Beginning Verify and Repair transaction
2015-07-14 14:04:21, Info CSI 000008fc [SR] Verify complete
2015-07-14 14:04:21, Info CSI 000008fd [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:04:21, Info CSI 000008fe [SR] Beginning Verify and Repair transaction
2015-07-14 14:04:24, Info CSI 000008ff [SR] Verify complete
2015-07-14 14:04:24, Info CSI 00000900 [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:04:24, Info CSI 00000901 [SR] Beginning Verify and Repair transaction
2015-07-14 14:04:27, Info CSI 00000903 [SR] Verify complete
2015-07-14 14:04:27, Info CSI 00000904 [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:04:27, Info CSI 00000905 [SR] Beginning Verify and Repair transaction
2015-07-14 14:04:30, Info CSI 00000906 [SR] Verify complete
2015-07-14 14:04:30, Info CSI 00000907 [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:04:30, Info CSI 00000908 [SR] Beginning Verify and Repair transaction
2015-07-14 14:04:32, Info CSI 00000909 [SR] Verify complete
2015-07-14 14:04:32, Info CSI 0000090a [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:04:32, Info CSI 0000090b [SR] Beginning Verify and Repair transaction
2015-07-14 14:04:35, Info CSI 0000090c [SR] Verify complete
2015-07-14 14:04:35, Info CSI 0000090d [SR] Verifying 100 (0x0000000000000064) components
2015-07-14 14:04:35, Info CSI 0000090e [SR] Beginning Verify and Repair transaction
2015-07-14 14:04:38, Info CSI 0000090f [SR] Verify complete
2015-07-14 14:04:38, Info CSI 00000910 [SR] Verifying 94 (0x000000000000005e) components
2015-07-14 14:04:38, Info CSI 00000911 [SR] Beginning Verify and Repair transaction
2015-07-14 14:04:41, Info CSI 00000914 [SR] Verify complete
2015-07-14 14:04:41, Info CSI 00000915 [SR] Repairing 1 components
2015-07-14 14:04:41, Info CSI 00000916 [SR] Beginning Verify and Repair transaction
2015-07-14 14:04:41, Info CSI 00000918 [SR] Cannot repair member file [l:24{12}]"utc.app.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.3.9600.17842, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-07-14 14:04:41, Info CSI 0000091a [SR] Cannot repair member file [l:66{33}]"telemetry.ASM-WindowsDefault.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.3.9600.17842, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-07-14 14:04:41, Info CSI 0000091c [SR] Cannot repair member file [l:24{12}]"utc.app.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.3.9600.17842, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-07-14 14:04:41, Info CSI 0000091d [SR] This component was referenced by [l:154{77}]"Package_1_for_KB3068708~31bf3856ad364e35~amd64~~6.3.1.0.3068708-1_neutral_GDR"
2015-07-14 14:04:41, Info CSI 0000091f [SR] Cannot repair member file [l:66{33}]"telemetry.ASM-WindowsDefault.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.3.9600.17842, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-07-14 14:04:41, Info CSI 00000920 [SR] This component was referenced by [l:154{77}]"Package_1_for_KB3068708~31bf3856ad364e35~amd64~~6.3.1.0.3068708-1_neutral_GDR"
2015-07-14 14:04:41, Info CSI 00000922 [SR] Repair complete
2015-07-14 14:04:41, Info CSI 00000923 [SR] Committing transaction
2015-07-14 14:04:42, Info CSI 00000928 [SR] Verify and Repair Transaction completed. All files and registry keys listed in this transaction have been successfully repaired
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    Laptop
    System Manufacturer/Model Number
    HP ENVY TS 17 Notebook
    CPU
    2.40 gigahertz Intel Core i7-4700MQ
    Motherboard
    Board: Hewlett-Packard 1966 KBC Version 93.52
    Memory
    16318 Megabytes Usable Installed Memory
    Graphics Card(s)
    ntel(R) HD Graphics 4600 [Display adapter] NVIDIA GeForce GT 740M [Display adapter]
    Browser
    Firefox 39.0
    Antivirus
    Windows Defender

KYHI

Well-Known Member
Pro User
Posts
2,717
#19
"telemetry.ASM-WindowsDefault.json"

dism /online /Cleanup-Image /scanhealth

will give you a better log file
 

My Computer

System One

  • OS
    Windows 3.1 > Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Dell XPS 8700
    CPU
    I7
    Memory
    24 GB
Posts
21
#20
KYHI, hi ... Are you suggesting I should run

Join Date : Nov 2014 Posts : 1,982 Windows 3.1 > Windows 8.1 Local Time: 14:57


[h=2][/h]
"telemetry.ASM-WindowsDefault.json"

dism /online /Cleanup-Image /scanhealth

from an elevated command prompt and see what the log file says? Thank you. :)
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    Laptop
    System Manufacturer/Model Number
    HP ENVY TS 17 Notebook
    CPU
    2.40 gigahertz Intel Core i7-4700MQ
    Motherboard
    Board: Hewlett-Packard 1966 KBC Version 93.52
    Memory
    16318 Megabytes Usable Installed Memory
    Graphics Card(s)
    ntel(R) HD Graphics 4600 [Display adapter] NVIDIA GeForce GT 740M [Display adapter]
    Browser
    Firefox 39.0
    Antivirus
    Windows Defender