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Windows 8.1 pro licence or not?


JAC99

New Member
Posts
2
#1
I have a dilemma which I hope someone can solve.
About a year ago I purchased a 'returned' Sony laptop from a retail supplier.
The laptop had had the disc cleared and a new copy of Windows 8.0 Pro installed but no licence key supplied.
Not happy with the installation and no installation discs or product key, I purchased a full copy of Windows 8.0 Pro complete with Product Key. The package is genuine Miucrosoft and contains two discs, one for 32 bit and the other for 64 bit systems.
I installed Windows 8 as a clean install on the laptop. Entered the Product Key when requested and installation completed satisfactorily. System activated normally.
System then downloaded all updates as expected including the update to Windows 8.1 and system has been fine ever since.
The problem is that although the MS packaging, the discs and the Product Key all indicate a Pro version of Windows, Control Panel/System indicates it is 'only' Windows 8.1 not the Pro version.
Can anyone throw some light on what has gone wrong, if anything, and how do I get WIndows 8.1 up to Pro level?
Thanks in advance for your assistance.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    Laptop
    System Manufacturer/Model Number
    Sony Vaio SVE1713Z1EB
    CPU
    2.20 gigahertz Intel Core i7-3632QM
    Motherboard
    Sony Corporation VAIO
    Memory
    8 GB
    Browser
    Firefox
    Antivirus
    Norton 360

Superfly

Developer
VIP Member
Guru
Cape Town

Posts
1,098
#2
Run Showkey (see below) - post the screen (NB click the key(s) to hide it)

You may just need to change the key to your Pro key but lets see what's installed first.
 

My Computer

System One

  • OS
    PC-DOS v1.0
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    IBM
    CPU
    Intel 8088, 4.77MHz
    Memory
    16K, 640K max
    Graphics Card(s)
    What's that?
    Sound Card
    Not quite
    Screen Resolution
    80 X 24 text
    Hard Drives
    dual 160KB 5.25-inch disk drives

JAC99

New Member
Posts
2
#3
Superfly
Thank you for your response.
Have used Showkey and produced two txt files, one showing original input key and second showing key as it now is.
Will send them to you as attachments but unsure how to hide the keys. You say click the key(s) but which keys?
I am probably being a bit thick here sorry.
Regards
John
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    Laptop
    System Manufacturer/Model Number
    Sony Vaio SVE1713Z1EB
    CPU
    2.20 gigahertz Intel Core i7-3632QM
    Motherboard
    Sony Corporation VAIO
    Memory
    8 GB
    Browser
    Firefox
    Antivirus
    Norton 360

Ztruker

Well-Known Member
VIP Member
Guru
#4
By click the keys he means when you run ShowkeyPlus. When the info window is displayed click on each of the displayed keys and all except the last set will be changed to ***** (asterisks).

Once you have that, just capture the image and post it here: See here: Screenshots and Files - Upload and Post in Eight Forums
 

My Computer

System One

  • OS
    Windows 10 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Lenovo IdeaCenter K450
    CPU
    Intel Quad Core i7-4770 @ 3.4Ghz
    Motherboard
    Lenovo
    Memory
    16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
    Graphics Card(s)
    Intel Integrated HD Graphics
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    HP h2207
    Screen Resolution
    [email protected]
    Hard Drives
    250GB Samsung EVO SATA-3 SSD;
    2TB Seagate ST2000DM001 SATA-2;
    1.5TB Seagate ST3150041AS SATA
    PSU
    500W
    Keyboard
    Wired USB
    Mouse
    Wired USB
    Internet Speed
    3GB Up, 30GB Down
    Browser
    SeaMonkey
    Antivirus
    Windows Defender; MBAM Pro
    Other Info
    UEFI/GPT
    PLDS DVD-RW DH16AERSH