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Windows 8.1 Not restoring from a restore point

RobMac

New Member
All of a sudden my computer will not restore from a restore point. I have used it in the past with no problem, but my latest attempt fails and gives the message:

"System Restore did not complete successfully, Your computer's files and settings were not changed.
Details;
System Restore could not access a file. This is probably because an anti-virus program is running on the computer . Temporally disable your antivirus program and retry System Restore.
An unspecified error occurred during System Restore, (0x80070005)

I have disabled Windows Defender real time protection, but System Restore will still not work.

Any help would greatly be appreciated.

Thanks!
 

My Computer

System One

  • OS
    Windows 8.1
    Name
    Rob MacArthur
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire E1-571
    CPU
    Intel Core i3-3110 CPU @2.40GHz
    Memory
    4.00 GB
    Occupation
    Self Employed
    Country Flag
    Canada
    State/Region Flag
    ca ontario

Nuccii

New Member
VIP Member
Guru
Run a malware scan using Malwarebytes Free

Run sfc /scannow in an elevated command prompt

Try System Restore in Safe Mode.
 

My Computer

System One

  • OS
    windows 8.1 Update 1 Pro 64bit
    Name
    Gerard Cloutier
    System Manufacturer/Model
    Pavillion H8-1202
    CPU
    I7-2600 @ 3.4 GHz
    Motherboard
    PEGATRON
    Memory
    8 GB
    Graphics Card(s)
    NIVDIA GeForce GT 520
    Sound Card
    Realtek ALC656GR CODEC
    Monitor(s) Displays
    Samsung SyncMaster S22B350
    Screen Resolution
    1920X1080 32 bit color
    Hard Drives
    Samsung 850 EVO SSD 500GB
    Occupation
    Retired, living the good life.
    Keyboard
    Razer Blackwidow Ultimate 2013
    Mouse
    Logitech M510
    Country Flag
    Canada
    State/Region Flag
    ca quebec

RobMac

New Member
Malwarebytes came up with nothing.

When I ran sfc here is the message I got...

Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.log...

Rob
 

My Computer

System One

  • OS
    Windows 8.1
    Name
    Rob MacArthur
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire E1-571
    CPU
    Intel Core i3-3110 CPU @2.40GHz
    Memory
    4.00 GB
    Occupation
    Self Employed
    Country Flag
    Canada
    State/Region Flag
    ca ontario

bhoopendradevsi

New Member
Click Start, and then type System Restore in the Start Search box.
Right-click System Restore, and then click Run as administrator.
In the System Restore dialog box, click Next.
Select a restore point, and then click Next.
In the "Confirm your restore point" window, click Finish.
 

My Computer

System One

  • OS
    Windows 8

Nuccii

New Member
VIP Member
Guru

My Computer

System One

  • OS
    windows 8.1 Update 1 Pro 64bit
    Name
    Gerard Cloutier
    System Manufacturer/Model
    Pavillion H8-1202
    CPU
    I7-2600 @ 3.4 GHz
    Motherboard
    PEGATRON
    Memory
    8 GB
    Graphics Card(s)
    NIVDIA GeForce GT 520
    Sound Card
    Realtek ALC656GR CODEC
    Monitor(s) Displays
    Samsung SyncMaster S22B350
    Screen Resolution
    1920X1080 32 bit color
    Hard Drives
    Samsung 850 EVO SSD 500GB
    Occupation
    Retired, living the good life.
    Keyboard
    Razer Blackwidow Ultimate 2013
    Mouse
    Logitech M510
    Country Flag
    Canada
    State/Region Flag
    ca quebec

mikeytg

New Member
Pro User
I had the same problem with SFC /Scannow and I ran the long "DISM" line in the 3rd entry of this thread - that fixed it. Took a while to run.

sfc /scannow not repairing corruptions

Regarding system restore not working: System restore points appear to be saved shadow copies. Twice I have had the shadow copy service stop working, and I found that "Repair Strategy 2" on the following page fixed the problem both times. Unfortunately, it also deletes all saved restore points so use this as a last resort. Note that this page is written for servers so some items may not apply.

https://goo.gl/9uFR7v
 

My Computer

System One

  • OS
    Windows 8.1 consumer 64 bit
    Name
    Mikey
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire M5 481PT-6644
    CPU
    Intel Core I5
    Memory
    6 GB
    Hard Drives
    Spinning/SSD hybrid 500GB/20GB
    Occupation
    Slacker
    Mouse
    ELAN Trackpad
    Internet Speed
    18mbs/5mbs
    Browser
    Chrome
    Antivirus
    Windows Defender
    Country Flag
    USA
    State/Region Flag
    us new jersey

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