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Windows 8.1: Most Metro Apps crash immediately at launch


Steve06

New Member
Posts
102
#1
Hello,
After having (hopefully) solved the idle-to-sleep issues of my clean installed Windows 8.1 OS, having installed and configured all the software I need, I felt almost ready and relieved to finally create a backup image of my system. However, I have just realised that most built-in Metro Apps have stopped working.

In detail, Weather, Maps, Mail, Skype, Calendar, Contact, Stocks (and probably few more) do not work, i.e., when I click-open them, there is the short animation in which the App symbol is magnified to full screen, and then immediately afterwards I am sent back to the Metro interface. However, the apps do still appear in the Metro Apps' taskbar on the left side of the screen. Re-Opening them from there leads gives the same result.

Very few apps work, like Skydrive, Photos and Store.

I can confirm that I neither had this issue with Windows 8 nor right after my Windows 8.1 installation, which is when I checked Metro apps for the last time.

I have no idea what settings in the meantime have caused this disruption, I can only say that I have not done any real work with the computer since the fresh install but merely installed and configured everything to my specifications.

Just for the sake of ruling out some possible causes, I can confirm that: I have no third-party firewall or antivirus programs installed; that I have no nvidia or ATI/AMD graphics card, just the Intel HD 4000 onboard graphics; and that I use the most recent drivers everywhere.

I have already read http://www.eightforums.com/tutorial...apps-troubleshooter-fix-apps-windows-8-a.html and gone through most of the points, except the refresh install, which I would like to avoid since this is a newly installed computer.

The following errors are reported in the application event log of Windows:
1) Event id 10: "Fehler beim Laden der Anwendungseinstellungen für Paket "Microsoft.BingMaps_8wekyb3d8bbwe". Fehlercode: 5" This is the original German message, translated to english this means:
"Error loading applications settings for package "...". Error code: 5"

I get this type of error for every app I launch, and a few more errors like:
2) Event id 5973: "Bei der Aktivierung der App „Microsoft.BingMaps_8wekyb3d8bbwe!AppexMaps“ ist folgender Fehler aufgetreten: Der Remoteprozeduraufruf ist fehlgeschlagen.. Weitere Informationen finden Sie im Protokoll „Microsoft-Windows-TWinUI/Betriebsbereit“."
Translated: The following error occurred while activating the app "...": The remote procedure call failed. You can find more information in the protocoll/log "Microsoft-Windows-TWinUI/Idle""

3) Event id 1000: "Name der fehlerhaften Anwendung: Map.exe, Version: 2.0.2210.2336, Zeitstempel: 0x5257124f
Name des fehlerhaften Moduls: Windows.UI.Xaml.dll, Version: 6.3.9600.16408, Zeitstempel: 0x523d4b78
Ausnahmecode: 0xc000027b
Fehleroffset: 0x0000000000a4f30a
ID des fehlerhaften Prozesses: 0x16bc
Startzeit der fehlerhaften Anwendung: 0x01cecd3c75b473cc
Pfad der fehlerhaften Anwendung: C:\Program Files\WindowsApps\Microsoft.BingMaps_2.0.2210.2336_x64__8wekyb3d8bbwe\Map.exe
Pfad des fehlerhaften Moduls: C:\Windows\System32\Windows.UI.Xaml.dll
Berichtskennung: b426a098-392f-11e3-826b-bc5ff436f87c
Vollständiger Name des fehlerhaften Pakets: Microsoft.BingMaps_2.0.2210.2336_x64__8wekyb3d8bbwe
Anwendungs-ID, die relativ zum fehlerhaften Paket ist: AppexMaps"

I have not had much luck googling these errors, probably because with the of Windows 8.1 many new errors were introduced?

Thanks for any help,
Steve
 
Last edited:

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Steve06

New Member
Posts
102
#2
I have achieved SOME progress by establishing which apps are broken one by one and then uninstalling and reinstalling them.

I have got most apps to work at first but often they break again (crash at launch as before) or Windows reports that they need to be repaired (have had this with the Weather app a number of times). Another quirk is that often Windows store gave an error (0x80073cf9) while trying to install some apps (e.g. Health & Fitness). After retrying many times, I've been able to install all apps, but it does not feel to be a very stable state as things can break again unexpectedly.

To me, it all looks like new bugs introduced with Windows 8.1.

I suspected that the fact that I use one Microsoft Live/Skydrive account as my main account on two computers could be causing issues, although both have been updated to 8.1. Therefore, I disabled app syncing. However, this is nothing more than a workaround to a very basic feature that should be working fine. To give an example, think of the Apple app store - never encountered issues of this magnitude, neither on iOS nor Mac OS devices.
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64
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    PC/Desktop
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    Custom-built silent Mini-ITX workhorse
    CPU
    Intel Core i7-3770, 4x 3.40GHz
    Motherboard
    ASRock Z77E-ITX
    Memory
    2x8GB GeIL Black Dragon PC3-12800U
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johnpombrio

New Member
Power User
Manchester CT

Posts
693
#3
That is a big groan from me also. No crash report, my weather app and a few others just dump me back into the desktop. I tried going from local account to my Microsoft's live account login but that did not help. At least this ONE problem I can ignore as I do not use any apps at all. But being a troubleshooter for HP for most of my life, I am sure I will try to "fix it".
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64 bit GA
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    CPU
    i7-4770K Haswell
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    ASUS Z87-PRO
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    16 GB of Corsair 1866
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    GTX 780
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Pcinski

New Member
Posts
13
#4
Same problem here. I googled and this is the only page I find the problem on. I hope you find a resolution, I'll subscribe to this feed.

Apps crashing: Weather, food, news, solitare. Skype was crashing but it was somehow fixed.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop

johnpombrio

New Member
Power User
Manchester CT

Posts
693
#5
Same problem here. I googled and this is the only page I find the problem on. I hope you find a resolution, I'll subscribe to this feed.

Apps crashing: Weather, food, news, solitare. Skype was crashing but it was somehow fixed.
Pcinski, welcome to the Win8/8.1 forums. We usually find solutions, lots of very talented people here. There may be LOTS of posts to wade through, tho, heh.

I just installed solitaire and it worked for me. For that one, you may be able to just uninstall and reinstall as Steve did above.

As for any app that requires a "real time feed" (when the pictures change automatically for instance), they seem to be truly broke.

Please post what type of error you are getting when you click on, say, weather. Me, I just crash to desktop while Steve gets a report. I just may not have notification or error reporting turned on tho.

My worst problem is that I have no experience with the Start Menu as I never use it! I do not know how to change the settings of the apps, just PC settings.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64 bit GA
    Computer type
    PC/Desktop
    CPU
    i7-4770K Haswell
    Motherboard
    ASUS Z87-PRO
    Memory
    16 GB of Corsair 1866
    Graphics Card(s)
    GTX 780
    Sound Card
    Cooler Master Storm Headphones
    Monitor(s) Displays
    Dell 27 inch U2711 IPS
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    2560 by 1440
    Hard Drives
    Samsung 840 Pro 250GB SSD plus 2 3 TB drives
    PSU
    Corsair-750
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    Corsair White Graphite Series 600T
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    Logitech G9 Laser
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    6.3 MBps
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    Firefox
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    MS

Pcinski

New Member
Posts
13
#6
Same problem here. I googled and this is the only page I find the problem on. I hope you find a resolution, I'll subscribe to this feed.

Apps crashing: Weather, food, news, solitare. Skype was crashing but it was somehow fixed.
Pcinski, welcome to the Win8/8.1 forums. We usually find solutions, lots of very talented people here. There may be LOTS of posts to wade through, tho, heh.

I just installed solitaire and it worked for me. For that one, you may be able to just uninstall and reinstall as Steve did above.

As for any app that requires a "real time feed", they seem to be truly broke.

Please post what type of error you are getting when you click on, say, weather. Me I just crash to desktop while Steve gets a report. I just may not have notification or error reporting turned on tho.
Thanks for the welcome. :)

I tried uninstalling and installing everything, only skype worked after.

They crash to desktop. I don't get a report when the app crashes, but I looked through the event viewer and it's about the same thing that Steve has.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop

Pcinski

New Member
Posts
13
#7
I will post these, since I guess they are easier to read in english:

event 1000
Faulting application name: wwahost.exe, version: 6.3.9600.16384, time stamp: 0x5215d0bb
Faulting module name: KERNELBASE.dll, version: 6.3.9600.16408, time stamp: 0x523d557d
Exception code: 0x00000004
Fault offset: 0x000000000000ab78
Faulting process ID: 0xc54
Faulting application start time: 0x01cecdd6416393b6
Faulting application path: C:\WINDOWS\system32\wwahost.exe
Faulting module path: C:\WINDOWS\system32\KERNELBASE.dll
Report ID: 7f151175-39c9-11e3-be9e-3085a92eac0c
Faulting package full name: Microsoft.BingHealthAndFitness_3.0.1.203_x64__8wekyb3d8bbwe
5793
Activation of application Microsoft.BingHealthAndFitness_8wekyb3d8bbwe!AppexHealthAndFitness failed with error: The remote procedure call failed. See the Microsoft-Windows-TWinUI/Operational log for additional information.
also this sometimes appears, it looks as it may be the source of the problem:

Framework Version: v4.0.30319
Description: The application requested process termination through System.Environment.FailFast(string message).
Message: OnVisibilityChange: A market update was detected. Closing app.
Stack:
at System.Environment.FailFast(System.String)
 

My Computer

System One

  • OS
    Windows 8.1
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    PC/Desktop

johnpombrio

New Member
Power User
Manchester CT

Posts
693
#8
Thanks Pcinski! I am seeing similar results on the event viewer (and thanks for telling me WHERE to look for the errors!). The nice little "ask for help" does nothing.

S1.jpg
 

My Computer

System One

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    Windows 8.1 Pro 64 bit GA
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    ASUS Z87-PRO
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    16 GB of Corsair 1866
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Steve06

New Member
Posts
102
#10
What I find very frustrating is that even when an app works at first, it can somehow break again.

This 8.1 update really gives me the feeling that Microsoft did not invest enough money into testing their software and basically exploits us, the power users and early adopters.
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom-built silent Mini-ITX workhorse
    CPU
    Intel Core i7-3770, 4x 3.40GHz
    Motherboard
    ASRock Z77E-ITX
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    2x8GB GeIL Black Dragon PC3-12800U
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Rockhound

Member
Member
Posts
60
#11
I had the same problem. As suggested, I uninstalled the broken apps, which was pretty much all of them, and reinstalled. So far, everything works, but then again, tomorrow is a new day.
 

My Computer

System One

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    Windows 8.1 Pro with Media Center
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    Intel 3930K (Overclocked to 4.5 GHz)
    Motherboard
    ASUS Rampage IV Extreme
    Memory
    32 GB Corsair Dominator GT at 2133 MHz
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    EVGA GTX TITAN
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    ASUS PB278Q 27" overclocked to 85Hz
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    Custom Water Loops
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    Logitech G19S
    Mouse
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    Other Info
    Yes, I just LOVE this system!! I've never had anything this nice, ever. It may take me a year to pay it off, but it was soooo worth it.

Pcinski

New Member
Posts
13
#12
BTW I tried creating an another user to check, and the same apps that crash for one user, crash for the other.

As long as it is restrained to these system widgety apps, I guess I can bear it.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop

johnpombrio

New Member
Power User
Manchester CT

Posts
693
#13
I had the same problem. As suggested, I uninstalled the broken apps, which was pretty much all of them, and reinstalled. So far, everything works, but then again, tomorrow is a new day.
Rockhound, thanks. That fixed my issues too. My weather app now works fine. So today I got sleep to come back and my apps to run. I will call this a victory and go back to my normal Sunday routine, sleeping.

One thing to point out is that all of these issues for me have something to do with networking. Something about networks and Win8.1 is fishy.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64 bit GA
    Computer type
    PC/Desktop
    CPU
    i7-4770K Haswell
    Motherboard
    ASUS Z87-PRO
    Memory
    16 GB of Corsair 1866
    Graphics Card(s)
    GTX 780
    Sound Card
    Cooler Master Storm Headphones
    Monitor(s) Displays
    Dell 27 inch U2711 IPS
    Screen Resolution
    2560 by 1440
    Hard Drives
    Samsung 840 Pro 250GB SSD plus 2 3 TB drives
    PSU
    Corsair-750
    Case
    Corsair White Graphite Series 600T
    Cooling
    Corsair H00i Water
    Keyboard
    Corsair K90
    Mouse
    Logitech G9 Laser
    Internet Speed
    6.3 MBps
    Browser
    Firefox
    Antivirus
    MS

Rockhound

Member
Member
Posts
60
#14
We're not out of the woods yet, or at least I'm not. After reinstalling all those apps and verifying that they worked, I went to try them out again tonight, only to find out that they are broken again. I recall steve mentioning in post #2 that they would break again after reinstalling, so I can confirm this is happening to me too. Not sure what could be causing this. It seems that they break after I've let the computer sleep and wake again. Not sure if there is a connection.
 

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center
    Computer type
    PC/Desktop
    CPU
    Intel 3930K (Overclocked to 4.5 GHz)
    Motherboard
    ASUS Rampage IV Extreme
    Memory
    32 GB Corsair Dominator GT at 2133 MHz
    Graphics Card(s)
    EVGA GTX TITAN
    Monitor(s) Displays
    ASUS PB278Q 27" overclocked to 85Hz
    Screen Resolution
    2560 x 1440
    Hard Drives
    Samsung 840 Pro, 512 GB;
    Western Digital Black 4TB
    PSU
    Corsair AX 1200i
    Case
    Corsair 900D
    Cooling
    Custom Water Loops
    Keyboard
    Logitech G19S
    Mouse
    Logitech G700S
    Other Info
    Yes, I just LOVE this system!! I've never had anything this nice, ever. It may take me a year to pay it off, but it was soooo worth it.

Pcinski

New Member
Posts
13
#15
We're not out of the woods yet, or at least I'm not. After reinstalling all those apps and verifying that they worked, I went to try them out again tonight, only to find out that they are broken again. I recall steve mentioning in post #2 that they would break again after reinstalling, so I can confirm this is happening to me too. Not sure what could be causing this. It seems that they break after I've let the computer sleep and wake again. Not sure if there is a connection.
did you delete and reinstall them all at once, or one by one? Because I tried it one by one, several times an app, and since they broke they wouldn't ever work.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop

Rockhound

Member
Member
Posts
60
#16
I deleted and reinstalled each app one at a time and verified that each one worked before deleting and reinstalling the next. As it turns out, only two of the apps (Sports and Finance) were broken this time, so I just deleted and reinstalled them. Let's keep our fingers crossed that they don't break again.
 

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center
    Computer type
    PC/Desktop
    CPU
    Intel 3930K (Overclocked to 4.5 GHz)
    Motherboard
    ASUS Rampage IV Extreme
    Memory
    32 GB Corsair Dominator GT at 2133 MHz
    Graphics Card(s)
    EVGA GTX TITAN
    Monitor(s) Displays
    ASUS PB278Q 27" overclocked to 85Hz
    Screen Resolution
    2560 x 1440
    Hard Drives
    Samsung 840 Pro, 512 GB;
    Western Digital Black 4TB
    PSU
    Corsair AX 1200i
    Case
    Corsair 900D
    Cooling
    Custom Water Loops
    Keyboard
    Logitech G19S
    Mouse
    Logitech G700S
    Other Info
    Yes, I just LOVE this system!! I've never had anything this nice, ever. It may take me a year to pay it off, but it was soooo worth it.

Mystere

Power User
VIP Member
Power User
Posts
1,925
#17
I'm always suspicious of these types of problems relating to video drivers. Are you using the video driver as shipped from Microsoft? Or have you upgraded the driver to an 8.1 compatible driver from your video cards vendor?
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    CPU
    Intel i7 3770K
    Motherboard
    Gigabyte Z77X-UD4 TH
    Memory
    16GB DDR3 1600
    Graphics Card(s)
    nVidia GTX 650
    Sound Card
    Onboard Audio
    Monitor(s) Displays
    Auria 27" IPS + 2x Samsung 23"
    Screen Resolution
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    Corsair m4 256GB, 2 WD 2TB drives
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    Antec SOLO II
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yeovil50

New Member
Posts
3
#19
I have basically the same problem. After downloading 8.1, a lot of my apps refuse to open, the front screen comes then crashes back to desktop. So annoying, I have uninstalled and reinstalled but still the same problems. Windows Media Player for example , plays audio but not video. Please, does anyone have any ideas?
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop

Steve06

New Member
Posts
102
#20
I'm always suspicious of these types of problems relating to video drivers. Are you using the video driver as shipped from Microsoft? Or have you upgraded the driver to an 8.1 compatible driver from your video cards vendor?
My graphics are Intel HD 4000 onboard. I use Intel's java-based automatic driver check tool to make sure I have the most recent version according to them.

[FONT=Verdana, Arial, Tahoma, Calibri, Geneva, sans-serif]
I have basically the same problem. After downloading 8.1, a lot of my apps refuse to open, the front screen comes then crashes back to desktop. So annoying, I have uninstalled and reinstalled but still the same problems. Windows Media Player for example , plays audio but not video. Please, does anyone have any ideas?
[/FONT]

[FONT=Verdana, Arial, Tahoma, Calibri, Geneva, sans-serif]We have to admit to ourselves that the resolution of this issue is out of our hands and it's down to Microsoft to provide a patch. The fact that several people have reported this problem in this thread now prove that it's not an individual but a systematic problem affecting probably most if not all Windows 8.1 machines.[/FONT]
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom-built silent Mini-ITX workhorse
    CPU
    Intel Core i7-3770, 4x 3.40GHz
    Motherboard
    ASRock Z77E-ITX
    Memory
    2x8GB GeIL Black Dragon PC3-12800U
    Graphics Card(s)
    Intel HD 4000 (integrated)
    Monitor(s) Displays
    Eizo
    Hard Drives
    Intel SSD 530 240GB, Intel SSD 520 120GB, WD 1TB
    Mouse
    Lenovo Trackpoint Mouse
    Browser
    Firefox, Chrome
    Antivirus
    Windows Defender

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