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Solved Windows 8.1 live tile apps not working..!


Riaz35

New Member
Posts
15
#1
I'm personally going to try to make this simple, and yet cover all of my problems in a small thread.

I updated windows 8.1 pro with wmc from store.

I had NO problems, received no error messages, had no dc's, the power didn't shut off, the download didn't stop .. literally nothing went wrong. After update everything worked fine. All the apps are downloaded and were working fine.

But,

After 2/3 months since updated, I suddenly noticed that every live tile / folder / app / game / setting etc. which were working fine, now not working.
When I clicked on any tile, nothing happened. It just went to a blank green screen because my background color is green. It appears on the left upper corner as opened but doesn't run. When I click, I am send back to Start Screen or Desktop. Even Store and Windows Setting stopped working. So, naturally i started checking the web for answers, but couldn't find a solution to the exact problem i was having. I saw countless posts of people saying "Just uninstall / re-install the apps" but at first, I couldn't get my App store app to run. Again, it was just blank after several minutes of waiting. I was able to download it after using the search bar menu on the right side of my computer, and was able to start installing some apps.


NEXT PROBLEM:


So i thought that everything was going to be ok, but then I ran into another problem where some of the apps wouldn't install, and I received an error message with the code/number of 0x80070002. I searched online but had no luck finding anyone that had this problem too.


So, at this point, only a few of my apps are working due to the simple fact that I was able to re-install them, but the others I can't re-install because of this error message.


FIRST SOLUTION:

I found a thread online that someone had created with a simple fix to about 2-3 errors on the tiles. This is a simple powershell script to re-register some apps so that they can run again. This worked to fix my app store app and setting, but only that apps. The app update is still not working.

I have another windows live ID, and when I log in with that Id, all my apps works normally! I am out of sorts now. Can any one help me? Plzz

Thanks in advance.
 

My Computer

System One

  • OS
    Windows8.1 Pro with WMC
    Computer type
    PC/Desktop
    CPU
    Dual Core
    Motherboard
    Asus P5KPL-AM/PS
    Memory
    2 GB
    Graphics Card(s)
    inbuilt
    Monitor(s) Displays
    Acer AL1916W
    Screen Resolution
    1440 X 900
    Hard Drives
    500 GB
    Antivirus
    Kasparkey Internet Security 2014

Brink

Administrator
Administrator
mvp
Posts
23,925
#2

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

Riaz35

New Member
Posts
15
#3
Hello Riaz,

You might see if going through the listed troubleshooting steps in the tutorial below may be able to help. :)

http://www.eightforums.com/tutorials/21051-apps-tiles-not-working-responding-fix-windows-8-a.html
I tried most of them listed except the last one but with no positive result. The problem has now occurred to my other Id too! It was running fine for a couple of months but suddenly store, setting, and other apps stopped working. I could restore Store and Setting but not the others. Moreover, though the store is running now, but no apps can be installed as it shows error code 0x80070002.

I wonder why no one could find any solution for it till now. I have found a lot of people facing with the same problem!
 

My Computer

System One

  • OS
    Windows8.1 Pro with WMC
    Computer type
    PC/Desktop
    CPU
    Dual Core
    Motherboard
    Asus P5KPL-AM/PS
    Memory
    2 GB
    Graphics Card(s)
    inbuilt
    Monitor(s) Displays
    Acer AL1916W
    Screen Resolution
    1440 X 900
    Hard Drives
    500 GB
    Antivirus
    Kasparkey Internet Security 2014

Brink

Administrator
Administrator
mvp
Posts
23,925
#4
Riaz,

Since this just started recently, you could do a system restore using a restore point dated before this started to undo and hopefully fix this.

If that fails or you do not have a restore point available, then you could switch your broken Microsoft account to be a local account, create a new administrator Microsoft account on the PC with the same email address, sign in to the new account, and copy any files (ex: music, documents, etc...) from the old account to the new one. This would hopefully have the new account work properly so you can use it instead of the old one.
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

Riaz35

New Member
Posts
15
#5
Fixed the problem by creating a new account.

Riaz,

Since this just started recently, you could do a system restore using a restore point dated before this started to undo and hopefully fix this.

If that fails or you do not have a restore point available, then you could switch your broken Microsoft account to be a local account, create a new administrator Microsoft account on the PC with the same email address, sign in to the new account, and copy any files (ex: music, documents, etc...) from the old account to the new one. This would hopefully have the new account work properly so you can use it instead of the old one.
Thanks Brink. I have already followed the second method n created a new account, transferred all important files, deleted the old account n made it a Microsoft account with the old Id. Now everything working fine. Just worried how long it will continue!
 

My Computer

System One

  • OS
    Windows8.1 Pro with WMC
    Computer type
    PC/Desktop
    CPU
    Dual Core
    Motherboard
    Asus P5KPL-AM/PS
    Memory
    2 GB
    Graphics Card(s)
    inbuilt
    Monitor(s) Displays
    Acer AL1916W
    Screen Resolution
    1440 X 900
    Hard Drives
    500 GB
    Antivirus
    Kasparkey Internet Security 2014

Brink

Administrator
Administrator
mvp
Posts
23,925
#6
Great news. Hopefully, it won't happen again. :)
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

Riaz35

New Member
Posts
15
#7
Great news. Hopefully, it won't happen again. <img title="Smile" class="inlineimg" alt="" src="http://www.eightforums.com/images/smilies/smile.gif" border="0" smilieid="1">[/QUOTE

Hope so. Do u recommend third party registry cleaning software like Registry Clean Pro? ? Do they&nbsp;work or harm more? I have a doubt (not sure though) that registry cleaning might caused my problem. Plz suggest. Thanks
 

My Computer

System One

  • OS
    Windows8.1 Pro with WMC
    Computer type
    PC/Desktop
    CPU
    Dual Core
    Motherboard
    Asus P5KPL-AM/PS
    Memory
    2 GB
    Graphics Card(s)
    inbuilt
    Monitor(s) Displays
    Acer AL1916W
    Screen Resolution
    1440 X 900
    Hard Drives
    500 GB
    Antivirus
    Kasparkey Internet Security 2014

Brink

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Administrator
mvp
Posts
23,925
#8
I would recommend to never use registry cleaning programs or features. They are usually over aggressive causing harm, and some are just pure snake oil sold as a cure all for everything.

Avoid them like the plague. :)
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

Tews

New Member
Team Member
VIP Member
Pro User
Posts
279
#9
I would recommend to never use registry cleaning programs or features. They are usually over aggressive causing harm, and some are just pure snake oil sold as a cure all for everything.

Avoid them like the plague. :)
This is what happened to our last user who used a registry cleaning program..

Paul-Gaylord-008.jpg
 

My Computer

System One

  • OS
    64-bit Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus CM5675
    CPU
    IntelCore i5 3.20Ghz
    Motherboard
    Asus CM5675
    Memory
    6.0Gb
    Graphics Card(s)
    Intel HD integtrated
    Sound Card
    SB Audigy
    Monitor(s) Displays
    Samsung 24'
    Screen Resolution
    1900x1080
    Hard Drives
    Segate 1tb
    Intel 120Gb SSD
    Internet Speed
    100mb down /10mb up

Brink

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Administrator
mvp
Posts
23,925
#10
:doh::roflmao:
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

Riaz35

New Member
Posts
15
#11
I would recommend to never use registry cleaning programs or features. They are usually over aggressive causing harm, and some are just pure snake oil sold as a cure all for everything.

Avoid them like the plague. :)
Thanks, I will follow your advice.
 

My Computer

System One

  • OS
    Windows8.1 Pro with WMC
    Computer type
    PC/Desktop
    CPU
    Dual Core
    Motherboard
    Asus P5KPL-AM/PS
    Memory
    2 GB
    Graphics Card(s)
    inbuilt
    Monitor(s) Displays
    Acer AL1916W
    Screen Resolution
    1440 X 900
    Hard Drives
    500 GB
    Antivirus
    Kasparkey Internet Security 2014

machistmo

New Member
Posts
23
#12
I ran the Windows App Store Repair tool and it suggested that I allow windows to update my device drivers (shudder) and so I enabled this and pointed the WUS to the Microsoft Site (away from my corporate repository) and lo and behold Windows offered an update for the Intel Graphics chip and about 30 other 'optional' updates. Upon applying these I am now able to use the 'modern' apps.


OPINION TO FOLLOW:
I am forced to ask, if these updates are optional yet vital to keep that part of my OS working, what am I to think MS is telling me here? I think they are trying to get away from the Modern START menu as fast as they can.... And I could not be happier. I have to say that I love Windows 8 and 8.1 and 8.1.1 but I RARELY use the modern interface - EVER. It is not intuitive and its settings are horrible and half the time the apps don't respond and this thing has been in release for how long? I mean honestly, lets call METRO, the Modern UI, the Modern Start Menu, whatever, what it is - a fail - and move forward to better... Though Windows 10 previews leave me feeling like someone is putting lipstick on the PIG that was the Metro Modern Start Menu, more than it feels like a new OS.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Tablet
    System Manufacturer/Model
    MS Surface Pro 2
    CPU
    I5 4200U
    Motherboard
    Tablet
    Memory
    4GB
    Graphics Card(s)
    Intel
    Screen Resolution
    1920x1080
    Hard Drives
    128GB SSD
    Case
    VaporMg
    Cooling
    Interal Fans / Haswell
    Keyboard
    Microsooft Touch / back lighted.
    Mouse
    USB MS Ergo4000
    Internet Speed
    Cable 15Mbps
    Browser
    IE 11
    Antivirus
    Bit Defender

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