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Windows 8.1 failure configure undoing updates


griffo

New Member
Posts
6
#1
Hi All,
I am having problems with my updates on Windows 8.1.
For quite a while now whenever my computer tries to update it shows me the wording Failure configuring undoing updates do not turn off your computer.
I have tried a system restore but also fails.
I am not very good with computers so looking if anyone can help me with a very basic step by step explanation on what could be the problem and how I could possibly fix these problems.
Thank you in advance.
 

My Computer

System One

  • OS
    windows 8

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,437
#2
My guess is that your system restore is within the date that the problem started to occur.
Do you have a restore point from before the date?
Or can you boot into safe mode?
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,437
#4
First remove the updates that could cause the problem since it started.
Then return to normal mode and check if the problem still exists.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

griffo

New Member
Posts
6
#5
Please bear with me as Im not to good on computers.
When Im in safemode how do I get to the updates that have to be removed and also how do I know which updates to remove as this problem has been going on for months and months possibly 6 months?
 

My Computer

System One

  • OS
    windows 8

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,437
#6
I assume you couldn't install any updates since the problem?

Go to your control panel.
From there search for windows update.
When you're at the windows update, at the left side are a few options, one of them at the bottom is the option 'installed updates'. Click on it and you should see an overview of installed updates.
Right click on the update(s) you want to remove and click remove. It'll probably ask for reboot to complete the task, reboot and return to normal mode.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

griffo

New Member
Posts
6
#7
Im confused now as I have just had a look as you guided me and I see that I have 196 updates installed and a lot of them have been recently in May and June but I have been having this "Failure configuring undoing changes" alert for many months?
 

My Computer

System One

  • OS
    windows 8

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,437
#8
If you can't boot windows, I don't know how those updates could be installed and you'll probably need a disk of your operating system if removing updates doesn't work

I'd remove the updates I'm certainly sure are from the month when the problem started, hard to say for you but try it.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,437
#10
Only if you can provide more information.
When your in safe mode, try to open an admin commant prompt and type sfc/scannow. Also type Dism /Online/ Cleanup-Image /RestoreHealth when sfc/scannow is finished, once finished reboot into safe mode again.

Sfc/scannow will search for errors and try to repair them.
Dism /Online /Cleanup-Image /RestoreHealth creates a file when it(dism command, not sfc command) can't replace the files with errors.
 
Last edited:

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

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