• This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn more.

Windows 8.1 Fails to Load after udpate


limbo696

New Member
Posts
3
#1
My problem is that my computer no longer is able see Windows 8.1 on bootup. I get a “Loading OS….” message and nothing happens.

Before this happened, I reset my computer from Windows with the intent to change a BIOS setting for the CPU fan and an Windows update was applied on reboot. Windows (apparently) installed the update and then I got to the login screen. At this point, instead of logging into Windows, I hit the reset button to make the BIOS change. After doing this, when I tried to boot again, Windows would even begin to load and I got the “Loading OS” message immediately. Is it possible that Windows did not finish installing the update even though I was at the login screen for Windows 8.1?

I then booted from the USB flash drive with Windows 8 install files (not 8.1—I upgraded from 8 to 8.1). I went into the repair option and then I got the message that no repairs could be found or were needed. (Interestingly now when I try the repair option, the computer automatically reboots so the repair option appears to be very broken now.)

Next, I tried to see if my disks were working and they seem to be. Attached is a screenshot when I list the volumes. C: drive is a HDD data drive without Windows. D: drive appears to be some sort of system restore partition (as far as I understand). F: drive is the SSD with Windows installed on it. I can navigate through all directories fine on the SSD and the drive seems healthy. (E: drive is the USB drive.) When I unhook the data drive, all the letters get shifted up one and this does not seem to be a factor in reviving Windows. Are the drive letters important? I find it odd that the SDD does not show up as C drive with or without the data drive installed.

P1000954.jpg
I tried the sfc /scannow option in offline but I cannot get it to run. I believe that I am entering the letters correctly (and I have tried different variations). Please check if I am not typing this in correctly given my drive letters.---How do I get this to run?

I also tried to apply the Windows System Restore option on my flash drive, I seemingly was able to restore to a restore point set this morning. However, Windows is still not found at bootup at all.


At this point, I’m at a complete loss on how to proceed short of reinstalling Windows. Other options from the Windows 8 repair screen seem to result in loss of programs or data. Any ideas here!?! Please help!

For the record, my motherboard is a Gigabyte GA-870A-UD3. I tried restore some BIOS settings to no effect.
 
Last edited:

My Computer

System One

  • OS
    Windows 8/8.1

limbo696

New Member
Posts
3
#2
Okay, this appears to be a tough one--Nobody has responded yet and basic level of MS support was not helpful.

Quick questions: Does the volume drive arrangement in the picture above seem reasonable? (1) Does the Windows drive need to be volume 0 and/or drive C? The SSD (111 gigabytes) is drive C normally when Windows loads up. Would reassigning the drive to C fix the problem possibly? Can I reassign the volume? This is probably not the solution though as I would not understand why the drives would have been incorrectly reassigned in the first place.

(2) What do I need to do to get sfc to run?
 

My Computer

System One

  • OS
    Windows 8/8.1