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Windows 8.1 email has stopped working.


PhilG

New Member
Posts
1
#1
For the past 6 months I have had no trouble with the main email that comes with Windows 8.1, but for some reason it has stopped working this past week, it will not send mail or receive emails.

I noticed the problem after I tried deleting old emails, and then they would reappear after loading the program, in the delete folder there would be multiple versions of them. Such as Amazon recommends emails.

I have tried several test emails and no luck.

It seems to be just that program as my Google mail works as does my student mail, and the internet connection is working perfectly. No settings have been altered in the mail program it has just stopped working. I can use my Google mail in the meantime, but a lot of business contacts or important info arrive through my main email.

Another curious bug that started at the same time is that Windows 8 news will not connect either, and on opening the page it instantly minimizes and won't access the site.

Yes it is baffling.
 

My Computer

System One

  • OS
    Windows 8.1

KYHI

Well-Known Member
Pro User
Posts
2,737
#2
try logging into your email via internet ie Hotmail.com
 

My Computer

System One

  • OS
    Windows 3.1 > Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Dell XPS 8700
    CPU
    I7
    Memory
    24 GB

caperjack

Just the Janitor
VIP Member
Guru
Posts
2,627
#3
I know you likely know this but, its Outlook.com now ,even if the acct is a Hotmail one .
 

My Computer

System One

  • OS
    win8.1.1 enterprise
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Hinze57
    CPU
    AMD FX 6100 6core 3.30gHz
    Motherboard
    gigibyte ga-78lmy-s2p
    Memory
    4gig ddr3
    Graphics Card(s)
    Radon hd5000 Series
    Sound Card
    onboard realtek hd
    Monitor(s) Displays
    19" viewsonic/ 22"Samsung
    Screen Resolution
    1680x1050
    Hard Drives
    128gig ssd Kingston
    80gig WD 10000 rpm spinner
    Case
    micro
    Keyboard
    microsoft curve 200
    Mouse
    Logitech wireless M215
    Internet Speed
    high speed 20
    Browser
    ie 11
    Antivirus
    windows defender
    Other Info
    updated enterprise apr 2/14

Helmut

New Member
Power User
Posts
123
#4
Go to the Windows Apps Store and update your Apps including Windows Mail App, News App.

Windows updates does not notify you of these.

Go to the Webmail interface to Outlook Mail and use that instead.

Check your settings for the Email Accounts you have, obviously any accounts that don't work, presumably an Outlook account.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop