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Windows 8.1 doesn't load past the welcome screen.


#1
I have a 2 month old Dell Inspiron 660 running Windows 8.1.that came with windows 8 installed but I upgraded to 8.1 off the internet. Everything worked okay until I did a scan and cleaning with ccleaner. Pretty soon startup was very slow going from the Dell screen to the lock screen to the password screen to the windows welcome screen but windows would eventually load. Now the startup only goes to the welcome screen. That little circle of dots starts spinning and keeps on spinning but Windows never loads. Did I erase some registry files when I cleaned it? I got on Microsoft's live chat support who said they could fix it for 99 bucks but I don't have a dollar much less 99. Does anybody know how I could fix this for free myself?

I also wanted to know how load Dos from win 8.1 and how to boot win 8.1 in safe mode.

Any info or suggestions would be greatly appreciated. Thanks y'all! :cool:
 
Last edited:

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell Inspiron 660
    CPU
    Intel Core i3-3240
    Browser
    IE and Chrome
    Antivirus
    Kaspersky

archer

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#2

My Computer

System One

  • OS
    Windows 7 x64/ Windows 8.1 x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self Made
    CPU
    Intel i5 2500K @ 3.3GHz
    Motherboard
    Asus Z68 V Pro
    Memory
    16GB DDR 3
    Graphics Card(s)
    HIS 6870 ICEq edition
    Monitor(s) Displays
    Samsung 22" Display
    Screen Resolution
    1920X1080
    Hard Drives
    WD 1 TB
    Seagate 2 TB
    WD 320 GB
    PSU
    coolermaster 750 W
    Case
    Coolermaster HAF 912
    Keyboard
    TVS Gold
    Mouse
    Samsumg
    Internet Speed
    4 Mbps
    Browser
    Google Chrome
    Antivirus
    AVG 2013 IS

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