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Windows 8.1 Disk Usage 100%


#1
After a system restore on my laptop, the Disk Usage has been stuck at 100%. I've browsed the internet and tried every-which solution to no avail. Would anyone happen to know a way of fixing this without solutions like "disable BITS" or "check the Resource Manager" - I've never had to deal with the resource manager and find it somewhat intimidating to say the least.

Thanks for any and all help.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model Number
    TOSHIBA

Cliff S

Missing my GIF avatars:(
Pro User
Bamberg Germany

Posts
2,392
#2
First go to Disk Clean up right click and run as Administrator and when it's done place a check next to everything and clean your system (it can take quite a while). Then go to Defragment and Optimize Drives and defragment everything... shut down(not restart) and reboot 3 times This cleans and organizes your disk. The 3 reboots lets windows put all programs and start files to the beginning of your C: drive on the outside of your disk.
 

My Computer

System One

  • OS
    Windows 8.1 Update Pro in Hyper-V/Windows 10 Pro 64 bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Cliff's Black & Blue Wonder
    CPU
    Intel Core i9-9900K
    Motherboard
    ASUS ROG Maximus X Hero
    Memory
    32 GB Quad Kit, G.Skill Trident Z RGB Series schwarz, DDR4-3866, 18-19-19-39-2T
    Graphics Card(s)
    ZOTAC GAMING GeForce RTX 2080 Ti AMP! Extreme Edition
    Sound Card
    (1) HD Webcam C270 (2) NVIDIA High Definition Audio (3) Realtek High Definition Audio
    Monitor(s) Displays
    BenQ BL2711U(4K) and a hp 27vx(1080p)
    Screen Resolution
    1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
    Hard Drives
    C: Samsung 960 EVO NVMe M.2 SSD
    E: & O: Libraries & OneDrive-> Samsung 850 EVO 1TB
    D: Hyper-V VM's -> Samsung PM951 Client M.2 512Gb SSD
    G: System Images -> HDD Seagate Barracuda 2TB
    PSU
    Corsair HX1000i High Performance ATX Power Supply 80+ Platinum
    Case
    hanteks Enthoo Pro TG
    Cooling
    Thermaltake Floe Riing RGB TT Premium-Edition 360mm and 3 Corsair blue LED fans
    Keyboard
    Trust GTX THURA
    Mouse
    Trust GTX 148
    Internet Speed
    25+/5+ (+usually faster)
    Browser
    Edge; Chrome; IE11
    Antivirus
    Windows Defender of course & Malwarebytes Anti-Exploit as a
    Other Info
    Router: FRITZ!Box 7490
    Sound system: Philips Soundbar HTL2160 w/subwoofer
#3
Thank you for the help, Cliff, but I'm not sure if it will get the job done; not because I doubt you, but instead because I got an error, and when troubleshooting, found I needed to open Command Prompt (admin) and run sfc/scannow to fix the issue. But... ANOTHER issue rose up - not only is the scan taking a long time, but it froze twice. Once at 39%, and another at 47% (restarted the system after the first freeze)

Would there happen to be any other ways that you could recommend to help?
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model Number
    TOSHIBA

Cliff S

Missing my GIF avatars:(
Pro User
Bamberg Germany

Posts
2,392
#4
Try this general "Fix All" in the Admin command prompt(it takes quite a while to finish):

Dism.exe /online /Cleanup-Image /StartComponentCleanup&sfc/scannow&Dism /Online /Cleanup-Image /RestoreHealth&sfc/scannow


It cleans up and restore the WinSxS (Windows Side by Side) folders containing multiple copies of dll‘s in order to let multiple applications run in Windows without any compatibility problem.
 

My Computer

System One

  • OS
    Windows 8.1 Update Pro in Hyper-V/Windows 10 Pro 64 bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Cliff's Black & Blue Wonder
    CPU
    Intel Core i9-9900K
    Motherboard
    ASUS ROG Maximus X Hero
    Memory
    32 GB Quad Kit, G.Skill Trident Z RGB Series schwarz, DDR4-3866, 18-19-19-39-2T
    Graphics Card(s)
    ZOTAC GAMING GeForce RTX 2080 Ti AMP! Extreme Edition
    Sound Card
    (1) HD Webcam C270 (2) NVIDIA High Definition Audio (3) Realtek High Definition Audio
    Monitor(s) Displays
    BenQ BL2711U(4K) and a hp 27vx(1080p)
    Screen Resolution
    1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
    Hard Drives
    C: Samsung 960 EVO NVMe M.2 SSD
    E: & O: Libraries & OneDrive-> Samsung 850 EVO 1TB
    D: Hyper-V VM's -> Samsung PM951 Client M.2 512Gb SSD
    G: System Images -> HDD Seagate Barracuda 2TB
    PSU
    Corsair HX1000i High Performance ATX Power Supply 80+ Platinum
    Case
    hanteks Enthoo Pro TG
    Cooling
    Thermaltake Floe Riing RGB TT Premium-Edition 360mm and 3 Corsair blue LED fans
    Keyboard
    Trust GTX THURA
    Mouse
    Trust GTX 148
    Internet Speed
    25+/5+ (+usually faster)
    Browser
    Edge; Chrome; IE11
    Antivirus
    Windows Defender of course & Malwarebytes Anti-Exploit as a
    Other Info
    Router: FRITZ!Box 7490
    Sound system: Philips Soundbar HTL2160 w/subwoofer
#5
Error: 87

The online/cleanup-image/startcomponentcleanup is unknown.
For more information, refer to the help by running DISM.exe /?.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

And now the system scan is beginning.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model Number
    TOSHIBA

Cliff S

Missing my GIF avatars:(
Pro User
Bamberg Germany

Posts
2,392
#6
Error: 87

The online/cleanup-image/startcomponentcleanup is unknown.
For more information, refer to the help by running DISM.exe /?.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

And now the system scan is beginning.
Error 87 means spaces in the code were forgotten/missing. Did you cut & paste it into the command prompt, because I just tried it to check and it starts without error.
 

My Computer

System One

  • OS
    Windows 8.1 Update Pro in Hyper-V/Windows 10 Pro 64 bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Cliff's Black & Blue Wonder
    CPU
    Intel Core i9-9900K
    Motherboard
    ASUS ROG Maximus X Hero
    Memory
    32 GB Quad Kit, G.Skill Trident Z RGB Series schwarz, DDR4-3866, 18-19-19-39-2T
    Graphics Card(s)
    ZOTAC GAMING GeForce RTX 2080 Ti AMP! Extreme Edition
    Sound Card
    (1) HD Webcam C270 (2) NVIDIA High Definition Audio (3) Realtek High Definition Audio
    Monitor(s) Displays
    BenQ BL2711U(4K) and a hp 27vx(1080p)
    Screen Resolution
    1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
    Hard Drives
    C: Samsung 960 EVO NVMe M.2 SSD
    E: & O: Libraries & OneDrive-> Samsung 850 EVO 1TB
    D: Hyper-V VM's -> Samsung PM951 Client M.2 512Gb SSD
    G: System Images -> HDD Seagate Barracuda 2TB
    PSU
    Corsair HX1000i High Performance ATX Power Supply 80+ Platinum
    Case
    hanteks Enthoo Pro TG
    Cooling
    Thermaltake Floe Riing RGB TT Premium-Edition 360mm and 3 Corsair blue LED fans
    Keyboard
    Trust GTX THURA
    Mouse
    Trust GTX 148
    Internet Speed
    25+/5+ (+usually faster)
    Browser
    Edge; Chrome; IE11
    Antivirus
    Windows Defender of course & Malwarebytes Anti-Exploit as a
    Other Info
    Router: FRITZ!Box 7490
    Sound system: Philips Soundbar HTL2160 w/subwoofer

Cliff S

Missing my GIF avatars:(
Pro User
Bamberg Germany

Posts
2,392
#8
Don't worry that happens to me too when I'm reading code, that's why I use cut and paste. It has to do with the letter spacing so each line of text is about the same length. In LibreOffice one can change how characters are spaced.
 

My Computer

System One

  • OS
    Windows 8.1 Update Pro in Hyper-V/Windows 10 Pro 64 bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Cliff's Black & Blue Wonder
    CPU
    Intel Core i9-9900K
    Motherboard
    ASUS ROG Maximus X Hero
    Memory
    32 GB Quad Kit, G.Skill Trident Z RGB Series schwarz, DDR4-3866, 18-19-19-39-2T
    Graphics Card(s)
    ZOTAC GAMING GeForce RTX 2080 Ti AMP! Extreme Edition
    Sound Card
    (1) HD Webcam C270 (2) NVIDIA High Definition Audio (3) Realtek High Definition Audio
    Monitor(s) Displays
    BenQ BL2711U(4K) and a hp 27vx(1080p)
    Screen Resolution
    1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
    Hard Drives
    C: Samsung 960 EVO NVMe M.2 SSD
    E: & O: Libraries & OneDrive-> Samsung 850 EVO 1TB
    D: Hyper-V VM's -> Samsung PM951 Client M.2 512Gb SSD
    G: System Images -> HDD Seagate Barracuda 2TB
    PSU
    Corsair HX1000i High Performance ATX Power Supply 80+ Platinum
    Case
    hanteks Enthoo Pro TG
    Cooling
    Thermaltake Floe Riing RGB TT Premium-Edition 360mm and 3 Corsair blue LED fans
    Keyboard
    Trust GTX THURA
    Mouse
    Trust GTX 148
    Internet Speed
    25+/5+ (+usually faster)
    Browser
    Edge; Chrome; IE11
    Antivirus
    Windows Defender of course & Malwarebytes Anti-Exploit as a
    Other Info
    Router: FRITZ!Box 7490
    Sound system: Philips Soundbar HTL2160 w/subwoofer

TairikuOkami

Be nice to all, please?!
Pro User
Trnava

Posts
683
#9
I've never had to deal with the resource manager and find it somewhat intimidating to say the least.
If you start Task Manager and sort processes by Disk activity, it should tell, which one is responsible.
 

Attachments

My Computer

System One

  • OS
    Win 8.1.1 Pro x64
    Computer type
    Laptop
    System Manufacturer/Model Number
    Lenovo E525
    CPU
    AMD A4-3300M @ 2,0GHz
    Memory
    6GB DDR3 1333MHz
    Graphics Card(s)
    AMD Radeon HD 6480G 512MB shared
    Sound Card
    Creative Sound Blaster X-Fi Surround 5.1
    Screen Resolution
    1366x768
    Hard Drives
    WD 465GB
    Cooling
    Fusion Tweaker
    Keyboard
    Logitech K360
    Mouse
    Logitech M705
    Internet Speed
    50/50 MBps
    Browser
    Yandex
    Antivirus
    No AV & No Firewall
    Other Info
    Headphones: Sennheiser RS170

TairikuOkami

Be nice to all, please?!
Pro User
Trnava

Posts
683
#11
Try to temporarily disable your network adapter, I guess you are using wireless, see if it solves it.
 

My Computer

System One

  • OS
    Win 8.1.1 Pro x64
    Computer type
    Laptop
    System Manufacturer/Model Number
    Lenovo E525
    CPU
    AMD A4-3300M @ 2,0GHz
    Memory
    6GB DDR3 1333MHz
    Graphics Card(s)
    AMD Radeon HD 6480G 512MB shared
    Sound Card
    Creative Sound Blaster X-Fi Surround 5.1
    Screen Resolution
    1366x768
    Hard Drives
    WD 465GB
    Cooling
    Fusion Tweaker
    Keyboard
    Logitech K360
    Mouse
    Logitech M705
    Internet Speed
    50/50 MBps
    Browser
    Yandex
    Antivirus
    No AV & No Firewall
    Other Info
    Headphones: Sennheiser RS170

SaggyMaggyPoo

New Member
Power User
Greece

Posts
341
#12
I got an error, and when troubleshooting, found I needed to open Command Prompt (admin) and run sfc/scannow to fix the issue. But... ANOTHER issue rose up - not only is the scan taking a long time, but it froze twice. Once at 39%, and another at 47% (restarted the system after the first freeze)
You could be misinterpreting the 'freezes'.

Many processes DISM, scannow, disk clean-up etc.) have points where they seem to freeze but actually they are dealing with something and you just need to be patient (sometimes very patient) and resist the urge to reboot. Often they sit at this point for what seems forever, then you turn around for a few seconds and suddenly find they've finished (0-11% in 2 hours; 11-100% in 30 seconds would not be unusual).

I did a disk clean-up a couple of weeks ago that took twice as long as usual, and sat at one point for a couple of hours or more, but it got there in the end.

Once any process completes it's worth looking in the log to see if there were any errors and get the details. You may not understand them (I don't :D ) but you can post the detail here and there will be someone able to guide you further.
 

My Computer

System One

  • OS
    Win8.1 64bit, Windows 10 TP on VMWare Player
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell Inspiron 15 3521
    CPU
    1.80 gigahertz Intel Core i5-3337U
    Motherboard
    Dell Inc. 0010T1 A00
    Memory
    8gb
    Graphics Card(s)
    Intel HD Graphics 4000
    Sound Card
    Realtek HD Audio & Intel Display Audio
    Hard Drives
    TOSHIBA MQ01ABD050 [Hard drive] (500.11 GB)
    Cooling
    Additional fan
    Mouse
    Kensington Trackball
    Browser
    IE
    Antivirus
    Emsisoft Internet Security, Malwarebytes free & antiexploit

Cliff S

Missing my GIF avatars:(
Pro User
Bamberg Germany

Posts
2,392
#16

My Computer

System One

  • OS
    Windows 8.1 Update Pro in Hyper-V/Windows 10 Pro 64 bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Cliff's Black & Blue Wonder
    CPU
    Intel Core i9-9900K
    Motherboard
    ASUS ROG Maximus X Hero
    Memory
    32 GB Quad Kit, G.Skill Trident Z RGB Series schwarz, DDR4-3866, 18-19-19-39-2T
    Graphics Card(s)
    ZOTAC GAMING GeForce RTX 2080 Ti AMP! Extreme Edition
    Sound Card
    (1) HD Webcam C270 (2) NVIDIA High Definition Audio (3) Realtek High Definition Audio
    Monitor(s) Displays
    BenQ BL2711U(4K) and a hp 27vx(1080p)
    Screen Resolution
    1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
    Hard Drives
    C: Samsung 960 EVO NVMe M.2 SSD
    E: & O: Libraries & OneDrive-> Samsung 850 EVO 1TB
    D: Hyper-V VM's -> Samsung PM951 Client M.2 512Gb SSD
    G: System Images -> HDD Seagate Barracuda 2TB
    PSU
    Corsair HX1000i High Performance ATX Power Supply 80+ Platinum
    Case
    hanteks Enthoo Pro TG
    Cooling
    Thermaltake Floe Riing RGB TT Premium-Edition 360mm and 3 Corsair blue LED fans
    Keyboard
    Trust GTX THURA
    Mouse
    Trust GTX 148
    Internet Speed
    25+/5+ (+usually faster)
    Browser
    Edge; Chrome; IE11
    Antivirus
    Windows Defender of course & Malwarebytes Anti-Exploit as a
    Other Info
    Router: FRITZ!Box 7490
    Sound system: Philips Soundbar HTL2160 w/subwoofer
#18
Okay, update:

I wanted to do more troubleshooting, so, after a restart, I opened up the task manager, and found Google Chrome was using the most disk now (it wasn't even open). After ending the process, the Toshiba Service Center filled it's spot. After ending THAT, it all began decelerating back to 5% disk...
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model Number
    TOSHIBA

Cliff S

Missing my GIF avatars:(
Pro User
Bamberg Germany

Posts
2,392
#20
In Chrome settings, under "Show advanced settings", at the very bottom you can turn off "Continue Running Background Apps". For the Toshiba Service Center I don't know, on my Lenovo the Solution Center can be set to what I want for alerts, and turn off "send anonymous usage statistics" to control reads/writes to disk.
 

My Computer

System One

  • OS
    Windows 8.1 Update Pro in Hyper-V/Windows 10 Pro 64 bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Cliff's Black & Blue Wonder
    CPU
    Intel Core i9-9900K
    Motherboard
    ASUS ROG Maximus X Hero
    Memory
    32 GB Quad Kit, G.Skill Trident Z RGB Series schwarz, DDR4-3866, 18-19-19-39-2T
    Graphics Card(s)
    ZOTAC GAMING GeForce RTX 2080 Ti AMP! Extreme Edition
    Sound Card
    (1) HD Webcam C270 (2) NVIDIA High Definition Audio (3) Realtek High Definition Audio
    Monitor(s) Displays
    BenQ BL2711U(4K) and a hp 27vx(1080p)
    Screen Resolution
    1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
    Hard Drives
    C: Samsung 960 EVO NVMe M.2 SSD
    E: & O: Libraries & OneDrive-> Samsung 850 EVO 1TB
    D: Hyper-V VM's -> Samsung PM951 Client M.2 512Gb SSD
    G: System Images -> HDD Seagate Barracuda 2TB
    PSU
    Corsair HX1000i High Performance ATX Power Supply 80+ Platinum
    Case
    hanteks Enthoo Pro TG
    Cooling
    Thermaltake Floe Riing RGB TT Premium-Edition 360mm and 3 Corsair blue LED fans
    Keyboard
    Trust GTX THURA
    Mouse
    Trust GTX 148
    Internet Speed
    25+/5+ (+usually faster)
    Browser
    Edge; Chrome; IE11
    Antivirus
    Windows Defender of course & Malwarebytes Anti-Exploit as a
    Other Info
    Router: FRITZ!Box 7490
    Sound system: Philips Soundbar HTL2160 w/subwoofer