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Windows 8.1 crashes going into sleep mode


spaded21

New Member
Posts
4
#1
I have a new Asus S400CA that came with Windows 8 and I updated to 8.1 out of the box. The computer crashes when it goes into sleep mode probably 1 out of 3 times. I have tried updating all the drivers, including the wireless driver. I have it set to make minidumps but they aren't being created anymore (last one was on 12/5). Usually I get no indication that the computer crashes but it takes a long time to boot back up, although occasionally it will say Windows encountered a problem and has to restart.

I am also getting a ton of Schannel 36888 errors, although I don't know if that's related.
 

Attachments

My Computer

System One

  • OS
    Windows 8.1 x64

Clintlgm

Active Member
Pro User
Lacombe, Louisiana

Posts
894
#3
Today I got the BSOD with an error message DRIVER_IRQL_NOT_LESS_OR_EQUAL (athwbx.sys)
Sounds as if your upgrade to 8.1 hasn't gone well? Have you downloaded the 8.1 drivers from Asus? Yes some of Asus Hardware needs 8.1 drivers. I'm not familiar with your model But Asus Support Downloads check for the latest in the Win 8 section and Win 8.1 section. I would also check what chipset drivers your on as updating them may help
 

My Computer

System One

  • OS
    Windows 8.1 Pro MC
    Computer type
    Laptop
    System Manufacturer/Model
    Asus G75VW / Z97 Pro
    CPU
    Intel Core i7-3610QM / I7-4790K
    Motherboard
    Z97 Pro
    Memory
    16 GB Hyundai HTM315156CFR8C-PB PC3-12800
    Graphics Card(s)
    nVIDIA GeForce GTX 670M (GF114M)
    Sound Card
    VIA 6.0.10.1600
    Screen Resolution
    1080
    Hard Drives
    Samsung 850 Pro 256, Samsung 850 Pro 1TB
    Internet Speed
    30 down 3 up
    Browser
    Explorer 11
    Antivirus
    NIS and Malwarebytes

spaded21

New Member
Posts
4
#4
Today I got the BSOD with an error message DRIVER_IRQL_NOT_LESS_OR_EQUAL (athwbx.sys)
Sounds as if your upgrade to 8.1 hasn't gone well? Have you downloaded the 8.1 drivers from Asus? Yes some of Asus Hardware needs 8.1 drivers. I'm not familiar with your model But Asus Support Downloads check for the latest in the Win 8 section and Win 8.1 section. I would also check what chipset drivers your on as updating them may help
I have all the latest drivers from Asus. athwbx.sys is for the wireless adaptor. I updated this driver a few weeks ago and it seemed to fix the problem for awhile but then it started happening again.

There aren't even any downloads for chipset under 8.1
 

My Computer

System One

  • OS
    Windows 8.1 x64

Clintlgm

Active Member
Pro User
Lacombe, Louisiana

Posts
894
#5
Today I got the BSOD with an error message DRIVER_IRQL_NOT_LESS_OR_EQUAL (athwbx.sys)
Sounds as if your upgrade to 8.1 hasn't gone well? Have you downloaded the 8.1 drivers from Asus? Yes some of Asus Hardware needs 8.1 drivers. I'm not familiar with your model But Asus Support Downloads check for the latest in the Win 8 section and Win 8.1 section. I would also check what chipset drivers your on as updating them may help
I have all the latest drivers from Asus. athwbx.sys is for the wireless adaptor. I updated this driver a few weeks ago and it seemed to fix the problem for awhile but then it started happening again.

There aren't even any downloads for chipset under 8.1
Yes that's the way Asus has set up for 8.1 if you don't find a 8.1 specific driver in that section the latest from the Win 8 will work?
For my NB I think the WiFi and Bluetooth drivers were the only 8.1 specific drivers needed. However since I was clean installing from Win 7 HP to Win 8.1 I did need to have all the Win 8 divers ready to install.

If the latest drivers don't help, and your hard drive is not loosing sectors? you may want to consider clean Installing 8.1 Sometimes upgrading to a new OS just doesn't go well.
 

My Computer

System One

  • OS
    Windows 8.1 Pro MC
    Computer type
    Laptop
    System Manufacturer/Model
    Asus G75VW / Z97 Pro
    CPU
    Intel Core i7-3610QM / I7-4790K
    Motherboard
    Z97 Pro
    Memory
    16 GB Hyundai HTM315156CFR8C-PB PC3-12800
    Graphics Card(s)
    nVIDIA GeForce GTX 670M (GF114M)
    Sound Card
    VIA 6.0.10.1600
    Screen Resolution
    1080
    Hard Drives
    Samsung 850 Pro 256, Samsung 850 Pro 1TB
    Internet Speed
    30 down 3 up
    Browser
    Explorer 11
    Antivirus
    NIS and Malwarebytes
Posts
15
#6
I am literally having the same issue with my Asus K55N laptop with my wireless adapter. However, your crash dumps differ from mine. I noticed you have VirtualBox on your system. It may cause the issues with your wireless crash issues. Wireless filters included in that software like to cause issues with your wireless drivers. I would remove it and see what happens.
 

My Computer

System One

  • OS
    Windows 8 x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus K55N
    CPU
    AMD A8-4500M
    Motherboard
    Asus A55/A60
    Memory
    4GB 1600Mhz single-channel
    Graphics Card(s)
    AMD Radeon 7640G
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    15.6in Asus laptop screen
    Screen Resolution
    1366x768
    Hard Drives
    500GB 5400RPM

spaded21

New Member
Posts
4
#7
I am literally having the same issue with my Asus K55N laptop with my wireless adapter. However, your crash dumps differ from mine. I noticed you have VirtualBox on your system. It may cause the issues with your wireless crash issues. Wireless filters included in that software like to cause issues with your wireless drivers. I would remove it and see what happens.
I have VirtualBox installed but I almost never use it, the crash happens a lot. I set the computer to allow it to turn off the wireless to save power in device manager a few days ago and it has not crashed yet. Keeping my fingers crossed.
 

My Computer

System One

  • OS
    Windows 8.1 x64
Posts
1,883
#8
I have VirtualBox installed but I almost never use it, the crash happens a lot. I set the computer to allow it to turn off the wireless to save power in device manager a few days ago and it has not crashed yet. Keeping my fingers crossed.
(Bold emphasis added mine.)

Code:
2: kd> lmvm atkwmiacpi64
start             end                 module name
fffff800`01814000 fffff800`0181d000   atkwmiacpi64   (deferred)             
    Image path: \??\C:\Program Files (x86)\ASUS\ATK Package\ATK WMIACPI\atkwmiacpi64.sys
    Image name: atkwmiacpi64.sys
    Timestamp:        Tue Sep 06 21:44:52 2011 (4E66CC94)
    CheckSum:         000056B5
    ImageSize:        00009000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Code:
2: kd> lmvm ASMMAP64
start             end                 module name
fffff800`03400000 fffff800`03408000   ASMMAP64   (deferred)             
    Image path: \??\C:\Program Files (x86)\ASUS\ATK Package\ATKGFNEX\ASMMAP64.sys
    Image name: ASMMAP64.sys
    Timestamp:        Thu Jul 02 05:13:26 2009 (4A4C7A36)
    CheckSum:         0000CEAB
    ImageSize:        00008000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Code:
mbam     mbam.sys     Mon Dec 27 15:13:00 2010 (4D18F34C)
<<< to Malwarebytes


Code:
iaStorA  iaStorA.sys  Mon Nov 19 15:09:40 2012 (50AA9204)
Intel Rapid Storage driver - Intel or motherboard site. Intel better if newer there.


Update, update, update, update... You should be able to set wireless power settings any way you like, well, after.

Even if ASUS has no updates for the top two for you specifically, almost always, you can use the same packages from their other motherboards with newer updates. If that drastic step is needed, check on drivers to see if names are same etc.....

I think ATK Packages are in the Utilities section of the downloads, on their site. Could be wrong.
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
Posts
15
#9
I (think) may have solved my issue like this.

1. Boot into UEFI/BIOS (through Advanced Startup options)
2. Disable "Power Off Energy Saving"
 

My Computer

System One

  • OS
    Windows 8 x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus K55N
    CPU
    AMD A8-4500M
    Motherboard
    Asus A55/A60
    Memory
    4GB 1600Mhz single-channel
    Graphics Card(s)
    AMD Radeon 7640G
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    15.6in Asus laptop screen
    Screen Resolution
    1366x768
    Hard Drives
    500GB 5400RPM

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