Windows 8.1 computer takes 4 minutes to shut down

[Michal]

There is few factors to consider:
1) larger SSD faster it goes. It is valid up to 256GB above that size increase in disk performance is not that large anymore
2) if you shoot for (currently) fastest, get Samsung 840Pro (there is also Samsung 840 - without Pro. This one is slower than Pro version)

 

[Lakerfanalways]

I guess this one is NOT a pro no wonder its so cheap
Samsung 840 EVO MZ-7TE120 - Solid state drive - 120 GB - internal - 2.5-inch - SATA-600 : Storage: Hard Drives & Storage Media | Dell

Samsung MZ-7PD128 840 Pro Series 128 GB Solid State Drive Internal 2.5-inch SATA - 600 : Storage: Hard Drives & Storage Media | Dell

that one is a pro but not sure if its any good..its 128gb which I Guess would be enough for me(By doing this I wouldnt have to restore my PC and then install everything that I want on the SSD and the files would be on the C drive
I dont believe this one comes with a desktop kit though

 

[Michal]

here you have a comparison between 840 Pro and Evo
Speed Test Samsung 840 Evo 250GB vs Pro 256GB MZ-7TE250BW MZ-7PD256BW - UserBenchmark
you can also compare other SSD and see what price/performance would be best for you

 

[Lakerfanalways]

Just wanted to give you all an update on my PC issue..removing the bluetooth driver did fix the problem, but now its doing it all over again, slow shut down/restart..the technician came here before yesterday and said that it was NOT a motherboard problem, I have no idea what happened in the last two days for this to start all over again but it is, takes 2 minutes 20 seconds to shut down and restart..so another motherboard will be sent to me..the technician who came here was in such a rush he didnt even want to replace the motherboard, he should have, maybe that is the problem I just dont know anymore

 

[MasterChief]

I like it very much when I guess correctly, which I do frequently. I look at it like a game almost.

Have Norton/Symantec installed, by any chance?

 

[Lakerfanalways]

McAfee, it came with the Dell PC..never caused me any problems..I went to the task manager to see what is "Enabled" and only a few things are, like McAfee(Which its been that way since day 1), something called Catalyst Control Center launcher(has a number 4 next to it) FLEXnet Connect Software Manager, and HD Audio process

 

[MasterChief]

McAfee falls into that 'ehhh' category.

If you're feeling adventurous, try uninstalling it to see if the issue resolves. (Disabling only, will have no effect.)

Simple enough to do. Worst case scenario is that you will have ruled something out.

Shutdown issues are often security driver related.

 

[Lakerfanalways]

I cant, it came with the Dell PC, and I dont have the original discs for it(Only if I reformatted it I guess it would come back), my subscription with them expires at the end of September since the PC came with 1 year of antivirus so I dont want to get rid of it, besides, its been there since the beginning and this problem only started in mid December

 

[MasterChief]

There are always Windows Defender and Windows Firewall. IMHO, much better to use them than have issues, but best of luck however you proceed.

 

[Lakerfanalways]

I have been told that this issue has to do with the Dell WLAN bluetooth client installation and to remove it from add/remove programs..I tried to and I got this message "The installer can not run on this platform..please select package for your operating system" so how the heck do I remove it
Dell XPS 8700 slow shutdown/restart-Need Assistance - Desktop General Hardware Forum - Desktop - Dell Community
that is the forum I got this info from

 

[MasterChief]

I can give you fairly specific advice about removal if I see your machine's msinfo.

To post it, type msinfo32 in Start, press Enter. On the opened screen, File | Save.

Zip or rar the saved file and attach to a post here.

I don't want to be "that guy" - but McAfee! haha

 

[Gonad]

Lakerfanalways,

When I read your original message, it was as if I had written it myself!

I have exactly the same computer bought at exactly the same time and with exactly the same shutdown problem after I updated to Windows 8.1

Have you managed to sort this out yet? I doubt very much whether a motherboard replacement would make any difference.

 

[Lakerfanalways]

Yep its all sorted out..Dell downgraded my bluetooth firmware to june 2013 I believe and its been working fine since then(Its been about a month or so) until Dell comes up with a fix(Which I am surprised they have not come up with) I will just leave it alone..quick question though..one of the microsoft updates, put the skydrive icon near my clock and its SO annoying, everyday when I turn on the PC I unclick it but it comes back again a few hours later how can I prevent it from showing up?

 

[Gonad]

Lakerfanalways,

Thanks for your info about the Bluetooth driver software. My PC now shuts down very quickly.

For anyone else with the same problem, this is what I did:

I downgraded my Bluetooth driver version from 8.0.1.241 to 8.0.1.232

If you are unable to roll back your driver version then you can download the following file:
XPS-8700_Network_Driver_P84MY_WN_10.0.0.260_A00.EXE

You should be able to find it easily if you search for it.

I extracted the driver files to a temporary location and manually installed version 8.0.1.232 from there.

Works perfectly!

As for your Skydrive problem, how and what exactly are you "unclicking"?

 

[Lakerfanalways]

I go into task manager and I just unclick it and press end task, but I dont want to have to keep on doing that

 

[Gonad]

You can customise which icons are shown by going to the Control Panel and then selecting Notification Area Icons.

 

[Lakerfanalways]

Ive tried that hide icons and notifications and it still pops up every time I turn on the PC and even after ending task a few hours later it pops up again

 

[Gonad]

Is it just the icon that's annoying you but you still want to use SkyDrive/OneDrive?

Have a look here to see how to disable or enable it via the registry:

http://www.eightforums.com/tutorials/29426-onedrive-integration-windows-8-1-enable-disable.html

If you don't want to use it at all, you can uninstall it completely via Programs and Features.

 

[WADC]

Thanks so much for the heads up on the Bluetooth driver issue. I did what you said on my XPS 8700 and solved the problem I have had since December. Dell tech could not find any problem and had recommended I refresh windows which meant reinstalling all my applications. No way did I want to do that. Rolling back the BT driver caused the shutdown time to return to normal.

 

[whs]

There are 38 answers and I did not read all of them. But did you look into Event Viewer Events 203. That may give you a clue what's holding it up.

Drill down this chain:

Eventvwr
Applications and Service Logs
Microsoft
Windows
Diagnostics - performance
Operational
Event ID 203