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windows 8.1 cheshire police virus plus constant reboot


rosco

New Member
Posts
2
#1
hi guys / gals

i have a big problem firstly i have been hit with the cheshire police ransom virus so i couldnt access my laptop i have tried to do a safe mode boot up with command prompt but the computer went straight into reboot , i manage to finally get in for a few minutes and run msconfig to change the boot up setup to safe mode after ive done that my computer is constant boot up the only thing i can access is the bios any ideas folks muchly appreciated thanks
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    Laptop

hawkman

New Member
Member
Posts
155
#2
virus removal

Hi Rosco,
search net for this virus in the results goto the >>bleeping computers<< posting and follow the instructions in the tutorial.

Roy
 

My Computer

System One

  • OS
    8.1 x64
    Computer type
    Laptop
    System Manufacturer/Model
    x55a asus
    Antivirus
    bitdefender
    Other Info
    this laptop was/is still posted on asus website as W7

broe23

Retired from the grind
VIP Member
Pro User
Central IL

Posts
3,468
#3

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.

rosco

New Member
Posts
2
#4
thanks guys for the replys , Hawkman i really thought i had it but for some reason it wont boot from the usb ive changed it in boot up setting to boot from usb but no joy it is on a constant loop im not sure if its stuck in saf mode and the virus just keeps rebooting it very strange any other ideas ??? many thanks
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    Laptop

broe23

Retired from the grind
VIP Member
Pro User
Central IL

Posts
3,468
#5
Pull the drive & place it in a caddy or get a USB to SATA adapter, to run the clean up process on that drive from another machine.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
#6
This post won't help any but I remember back several years ago when a virus made my computer nonstop reboot itself. It was way back when I had windows xp as a OS I think.
 

My Computer

System One

  • OS
    Windows 8.1 64 bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP Envy 700-414
    CPU
    Intel Core i5 4570 3.20ghz
    Memory
    12 gigabyte
    Graphics Card(s)
    INTEL HD 4600
    Monitor(s) Displays
    Pavilion 22bw
    Screen Resolution
    1920 x1080
    Hard Drives
    2TB
    PSU
    460w
    Keyboard
    Hp Wireless cichlet style
    Mouse
    Logitech m 100
    Internet Speed
    Charter Cable Wireless
    Browser
    INTERNET EXPLORER 11
    Antivirus
    NORTON 360
Posts
16
#7
I recently dealt with a 8.1 laptop infected with this and tried all the posted fixes I could find and watched plenty of videos on youtube.

What worked for me in the end after 3 days of trying was changing the boot order in bios then using Kaspersky Rescue CD (downloaded and created on another pc) to run a full scan (make sure all boxes are ticked). At the point I was just about to give up it found and removed something which then allowed me in to the system normally and able to run further virus scans with both Avast and Malwarebytes which both found and removed different things. Finally got a clean system.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    PC/Desktop

Borg 386

ADHD member
VIP Member
Pro User
#8
I have some links which hopefully will help you. D/L the recommended tools on a clean computer, as d/l ing them on the infected one could compromise the integrity of the program.

United Kingdom Police Ransomware Removal Guide

3 Easy Ways to Remove any Police Ukash or MoneyPak virus

In the future, you may wish to consider making a system image. In case disaster strikes, this can mean the difference between loosing your files/OS & restoring it. Ransomware is fairly rampant on the net today & it's best to have a good backup.

http://www.eightforums.com/tutorials/8956-system-image-create-windows-8-a.html
 

My Computer

System One

  • OS
    Win 7 32, Win 7 64 Pro, Win 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    It's a Dell, Dude.
    CPU
    Intel Caffinated Core Duo
    Motherboard
    Father is bored too.
    Memory
    4 GB
    Graphics Card(s)
    NVidia something-or-another
    Monitor(s) Displays
    24" HD TV/Monitor/Alternative Dimensional Viewing Portal
    Screen Resolution
    Fuzzy after a couple drinks
    Hard Drives
    2 or 3, depending on if it's a night they're arguing about having a "split personality crisis" because I partitioned the drive.
    Case
    Don't get on my case....man
    Cooling
    Scotch on the rocks on the weekends..
    Keyboard
    Mad Catz Cyborg V7. Or maybe Cyborg Catz Are Mad At V7's??? I know it lights up...far out.
    Mouse
    currently being stalked by the cat...
    Internet Speed
    Never fast enough...
    Browser
    Defeated by Mario...wait...OH...BRowser...
    Antivirus
    Various

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