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Solved Windows 8.1 Can't See 5Ghz Band


BeK

New Member
Member
Posts
149
#1
I am using the lastest Apple Airport Extreme Router which supports 2Ghz and 5Ghz bands. There are 3 iPhones, 4 iPads, and 2 Apple TV's in my home. All of which can access the 5GHz channel effortlessly. My PC on the other hand will ONLY see the 2Ghz band. I have tried everything that I can think of to no avail. I want my PC to connect to the 5Ghz band. Any help would be appreciated.
Thanks in advance.
 

Attachments

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel i5 4690K
    Motherboard
    MSI Z97 Gaming 5
    Memory
    G.SKILL*Ripjaws*X Series*8GB*240-Pin*DDR3*SDRAM*DDR3 186
    Graphics Card(s)
    MSI GTX-970
    Sound Card
    N/A
    Monitor(s) Displays
    Panasonic 50" Plasma HDTV
    Screen Resolution
    1920 x 1080
    Hard Drives
    SSD: Intel 520 120GB SATA III
    SSD 2: Crucial 64GB SATA III
    HDD 1: Western Digital 2TB 7200 RPM
    HDD 2: Western Digital 1TB 7200 RPM
    HDD 3: Western Digital 500GB 7200 RPM
    PSU
    Antec*High Current Gamer Series*HCG-900*900W
    Case
    NZXT*Phantom*PHAN-001WT*Red Steel / Plastic Enthusiast*ATX*Full Tower Computer Case
    Cooling
    Cooler Master Hyper 212 EVO
    Keyboard
    Logitech G13 & Logitech Bluetooth Illuminated Keyboard K810
    Mouse
    Razer Naga Epic Chroma
    Internet Speed
    75Mbps/10Mbps
    Browser
    Google Chrome
    Antivirus
    Windows Defender
    Other Info
    Case Fans 140MM (x1), 120MM (x3), 200MM (x2)

popeye

New Member
VIP Member
Guru
United States

Posts
3,090
#2
Maybe your computer wireless adapter is not dual-band? It is n not ac compatible.
Would help to know exactly what model it is.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model Number
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.

BeK

New Member
Member
Posts
149
#3
Maybe your computer wireless adapter is not dual-band? It is n not ac compatible.
Would help to know exactly what model it is.
Thanks for the fast response. Here is the model. I see now that it seemingly only supports the 2Ghz band. Oh well, time to upgrade my adapter. Thanks anyhow.

ImageUploadedByTapatalk1427485653.488579.jpg
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel i5 4690K
    Motherboard
    MSI Z97 Gaming 5
    Memory
    G.SKILL*Ripjaws*X Series*8GB*240-Pin*DDR3*SDRAM*DDR3 186
    Graphics Card(s)
    MSI GTX-970
    Sound Card
    N/A
    Monitor(s) Displays
    Panasonic 50" Plasma HDTV
    Screen Resolution
    1920 x 1080
    Hard Drives
    SSD: Intel 520 120GB SATA III
    SSD 2: Crucial 64GB SATA III
    HDD 1: Western Digital 2TB 7200 RPM
    HDD 2: Western Digital 1TB 7200 RPM
    HDD 3: Western Digital 500GB 7200 RPM
    PSU
    Antec*High Current Gamer Series*HCG-900*900W
    Case
    NZXT*Phantom*PHAN-001WT*Red Steel / Plastic Enthusiast*ATX*Full Tower Computer Case
    Cooling
    Cooler Master Hyper 212 EVO
    Keyboard
    Logitech G13 & Logitech Bluetooth Illuminated Keyboard K810
    Mouse
    Razer Naga Epic Chroma
    Internet Speed
    75Mbps/10Mbps
    Browser
    Google Chrome
    Antivirus
    Windows Defender
    Other Info
    Case Fans 140MM (x1), 120MM (x3), 200MM (x2)

popeye

New Member
VIP Member
Guru
United States

Posts
3,090
#4
Hey, totally understandable, this stuff changes so quickly and it seems dual-band is just now starting to really become popular.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model Number
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.

broe23

Retired from the grind
VIP Member
Pro User
Central IL

Posts
3,468
#5
You would only need to get a Dual Band, if the 2.4ghz channels around you are very congested.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.

popeye

New Member
VIP Member
Guru
United States

Posts
3,090
#6
The 5Ghz is better for local streaming from my experience. Plus I can stream while the wife surfs on the 2.4., seems to work better for the both of us. :)
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model Number
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.

broe23

Retired from the grind
VIP Member
Pro User
Central IL

Posts
3,468
#7
It all depends on the quality of the equipment and the horsepower under the hood on the A/P.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.

popeye

New Member
VIP Member
Guru
United States

Posts
3,090
#8
My Asus router does a pretty good job.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model Number
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.

broe23

Retired from the grind
VIP Member
Pro User
Central IL

Posts
3,468
#9
My Asus router does a pretty good job.
That depends on which model. If you have taken a peek at my system specs, you know I am not doing the whole all in one setup. With three of us in the household, we push the wireless side pretty hard. Streaming devices are all wired to the Netgear GS108 Switch and Cisco RV320 Router. I have yet caused my infrastructure choke up. Now of course with having U-Verse and the Gateway I got for Internet only. I tend to cause it to choke on CRC correction daily, from watching Netflix all day (disabled and nothing I have not seen always on tv).

If Google Fiber ever comes to my city, not much to swap out.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.