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Windows 8.1: black screen with cursor


#1
Over the weekend I experienced problems with my Windows 8.1 after trying to access hidden files and changing security settings for administrator. First all files disappeared then after system restores I found I could only get to a black screen with cursor and error message: Microsoft Visual C++ Runtime Error!; Explorer.exe. The application has requested the Runtime to terminate it in an unusual way.
I have tried various fixes:


  • clean boot i.e. few services running
  • Safe mode
  • uninstalled Nvidia graphics driver
  • sfc and checkdisk before booting
  • uninstalled Windows updates
  • uninstalled all Microsoft Visual C++ updates (5 or 6) then reinstalled Microsoft Visual C++ 2015 x64
  • I am currently trying a chkdsk C: /f /r /x command which may do the trick!


Can anybody suggest anything else?
Thanks in advance.
 

My Computer

System One

  • OS
    Windows 8.1 64-bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    ComputerPlanet UK
    CPU
    Intel Core i3 4170 @ 3.70GHz
    Motherboard
    Gigabyte H81M-S2H
    Memory
    Corsair Vengeance 8.00GB Dual-Channel DDR3 @ 665MHz
    Graphics Card(s)
    1024MB NVIDIA GeForce 210 (EVGA)
    Hard Drives
    931GB Seagate ST1000DX001-1NS162 (SATA )
    Seagate 1TB Solid State Hybrid Drive (SSHD) 3.5" Serial ATA-600;
    931GB Seagate ST1000DX002-2DV162 (SATA )
    1TB Seagate ST1000DX002 3.5" FireCuda, Solid State Hybrid Drive (SSHD) SATA3;
    931GB Seagate3.5" SATA
    Browser
    Yandex
    Antivirus
    Xvirus Pro

davexnet

New Member
Posts
11
#2
There is this tool that you can try; you can select the individual fixes to run. One of them is
to reset to default security permissions.
Tweaking.com - Windows Repair Free/Pro
Best way (and safest in my opinion) to view hidden files is to boot a Live Linux dvd and then use their
tools to view the windows partition.
 

My Computer

System One

  • OS
    8.1
    Computer type
    PC/Desktop
    CPU
    AMD FX 4300
    Motherboard
    Asrock 960gc-gs
    Memory
    4gb
    Graphics Card(s)
    onboard
    Browser
    Firefox

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