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Windows 8.1 64 Bit Bluetooth Issue Asus P9X79 Pro


#1
Ok here is my issue ( screenshot is provided )

My board has BT Go on it as standard and even though all is installed and i can pair my devices to my pc ( phone )

I am unable to send or receive files to and from the pc to any paired device.

Now Asus website shows NO support for the bluetooth for windows 8.1 for my board as yet but does for windows 8.

I even have to use an older chipset driver suite due to several device manager issues with the newer ones.

Anyone have any solution / help as to what i can do for this to be able to help me use the bluetooth function as it should work?

Thankyou in advance.

Untitled.png
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom Built
    CPU
    i7-3820 3.6Ghz
    Motherboard
    Asus P9X79 Pro
    Memory
    12GB DDR3
    Graphics Card(s)
    MSI Twin Frozr Gaming Geforce GTX 770
    Sound Card
    Onboard For Now
    Monitor(s) Displays
    32" Sharp LCD TV With VGA Input
    Screen Resolution
    1920 x 1200
    Hard Drives
    240GB Corsair Force 3 SSD
    Toshiba DT01ACA300 3TB
    PSU
    Corsair Full Modular AX860
    Case
    XPredator Aero Cool
    Cooling
    Arctic Freezer i11 ( For Now )
    Keyboard
    CM Storm Devastator
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    CM Storm Devastator
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#2
Anyone able to help shed any light on this ?
 

My Computer

System One

  • OS
    Windows 8.1 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom Built
    CPU
    i7-3820 3.6Ghz
    Motherboard
    Asus P9X79 Pro
    Memory
    12GB DDR3
    Graphics Card(s)
    MSI Twin Frozr Gaming Geforce GTX 770
    Sound Card
    Onboard For Now
    Monitor(s) Displays
    32" Sharp LCD TV With VGA Input
    Screen Resolution
    1920 x 1200
    Hard Drives
    240GB Corsair Force 3 SSD
    Toshiba DT01ACA300 3TB
    PSU
    Corsair Full Modular AX860
    Case
    XPredator Aero Cool
    Cooling
    Arctic Freezer i11 ( For Now )
    Keyboard
    CM Storm Devastator
    Mouse
    CM Storm Devastator
    Internet Speed
    60MB Fibre
    Browser
    Chrome
    Antivirus
    Avast

andyafef

New Member
Posts
18
#3
The model "P9X79" does not have any bluetooth drivers so I think you may have another model (P9X79 PRO)

So first of all:

1- Uninstall your bluetooth device and if asked remove the files too. Reboot.
2- Download and install the stupid 500MB driver from here if you don't have it (http://dlcdnet.asus.com/pub/ASUS/misc/utils/Bluetooth_V72065_V800202_XPVistaWin7_8.zip). Reboot.

If you still have the issue, you may need to do it manually. But first, Uninstall the driver and let windows download the correct driver using windows update or the hardware management tool in windows.

If no luck, just do what I did, Extract the driver, find the files, then install manually by updating the driver.

Good luck ;)
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Sony
    CPU
    Intel Core i5-3337U
    Motherboard
    Sony VAIO
    Memory
    8GB @ 1600MHz
    Graphics Card(s)
    Intel HD 4000
    Sound Card
    Realtek High Definition
    Monitor(s) Displays
    Chi Mei
    Screen Resolution
    1920x1080
    Hard Drives
    Hitachi 750GB + Samsung SSD cash 32GB
    PSU
    Sony 64W
    Case
    Sony VAIO
    Internet Speed
    15Mb/s
    Browser
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    Avast Free
#4
Its the pro version I have as I put in the thread name

Will try what you suggest and reply with an update :)
 

My Computer

System One

  • OS
    Windows 8.1 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom Built
    CPU
    i7-3820 3.6Ghz
    Motherboard
    Asus P9X79 Pro
    Memory
    12GB DDR3
    Graphics Card(s)
    MSI Twin Frozr Gaming Geforce GTX 770
    Sound Card
    Onboard For Now
    Monitor(s) Displays
    32" Sharp LCD TV With VGA Input
    Screen Resolution
    1920 x 1200
    Hard Drives
    240GB Corsair Force 3 SSD
    Toshiba DT01ACA300 3TB
    PSU
    Corsair Full Modular AX860
    Case
    XPredator Aero Cool
    Cooling
    Arctic Freezer i11 ( For Now )
    Keyboard
    CM Storm Devastator
    Mouse
    CM Storm Devastator
    Internet Speed
    60MB Fibre
    Browser
    Chrome
    Antivirus
    Avast

andyafef

New Member
Posts
18
#5
Its the pro version I have as I put in the thread name

Will try what you suggest and reply with an update :)
So sorry didn't see the "PRO" for some reason!

anyway, Good luck :D
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Sony
    CPU
    Intel Core i5-3337U
    Motherboard
    Sony VAIO
    Memory
    8GB @ 1600MHz
    Graphics Card(s)
    Intel HD 4000
    Sound Card
    Realtek High Definition
    Monitor(s) Displays
    Chi Mei
    Screen Resolution
    1920x1080
    Hard Drives
    Hitachi 750GB + Samsung SSD cash 32GB
    PSU
    Sony 64W
    Case
    Sony VAIO
    Internet Speed
    15Mb/s
    Browser
    Chrome
    Antivirus
    Avast Free
#6
All in device manager are back in.... installing the drivers now from the download but i often get this error to ( when i don't i can discover and pair to my pc but unable to send or receive files )

Untitled.jpg
 

My Computer

System One

  • OS
    Windows 8.1 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom Built
    CPU
    i7-3820 3.6Ghz
    Motherboard
    Asus P9X79 Pro
    Memory
    12GB DDR3
    Graphics Card(s)
    MSI Twin Frozr Gaming Geforce GTX 770
    Sound Card
    Onboard For Now
    Monitor(s) Displays
    32" Sharp LCD TV With VGA Input
    Screen Resolution
    1920 x 1200
    Hard Drives
    240GB Corsair Force 3 SSD
    Toshiba DT01ACA300 3TB
    PSU
    Corsair Full Modular AX860
    Case
    XPredator Aero Cool
    Cooling
    Arctic Freezer i11 ( For Now )
    Keyboard
    CM Storm Devastator
    Mouse
    CM Storm Devastator
    Internet Speed
    60MB Fibre
    Browser
    Chrome
    Antivirus
    Avast
#7
All its doing now is crashing on the above screen can't even discover the pc or find devices when scanning with my PC ?
 

My Computer

System One

  • OS
    Windows 8.1 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom Built
    CPU
    i7-3820 3.6Ghz
    Motherboard
    Asus P9X79 Pro
    Memory
    12GB DDR3
    Graphics Card(s)
    MSI Twin Frozr Gaming Geforce GTX 770
    Sound Card
    Onboard For Now
    Monitor(s) Displays
    32" Sharp LCD TV With VGA Input
    Screen Resolution
    1920 x 1200
    Hard Drives
    240GB Corsair Force 3 SSD
    Toshiba DT01ACA300 3TB
    PSU
    Corsair Full Modular AX860
    Case
    XPredator Aero Cool
    Cooling
    Arctic Freezer i11 ( For Now )
    Keyboard
    CM Storm Devastator
    Mouse
    CM Storm Devastator
    Internet Speed
    60MB Fibre
    Browser
    Chrome
    Antivirus
    Avast

strollin

Old Guys Rule!
VIP Member
Pro User
N. Calif

Posts
4,480
#8
More detail other than "unable to send or receive files" is needed. What procedure are you using to send/receive? Do you get an error?

I think it was a mistake to remove and attempt to re-install the drivers since everything looked good in Device Mgr. Hopefully, you have recovered back to the point where you can pair devices.
 

My Computer

System One

  • OS
    W10 Pro (desktop), W10 (laptop), W10 Pro (tablet), W10 (laptop)
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built i7-8700K, Toshiba Satellite S55-A Laptop, MS Surface Pro 3, Dell Inspiron 15 5000
    CPU
    3.7Ghz Core i7-8700K, 2.4Ghz Core i7-3630QM, 1.9Ghz Core i5 4300U, 2.8Ghz Core i5 6200U
    Motherboard
    ASUS TUF Z370-Pro Gaming, Toshiba, MS, Dell
    Memory
    16G, 12G, 4G, 8G
    Graphics Card(s)
    Nvidia GTX 1050, Intel HD Graphics 4000
    Sound Card
    ATI High Definition Audio (Built-in to mobo)
    Monitor(s) Displays
    Dell S2817Q 28", 15.6"
    Screen Resolution
    3840x2160, 1366x768 (laptop)
    Hard Drives
    500GB ssd boot drive with 2 & 10TB Data on Desktop, 512GB ssd for laptop, 128GB SSD tablet, 500GB ssd laptop
    PSU
    Corsair CX 750M
    Case
    Antec 100
    Cooling
    Coolermaster CM 212+
    Keyboard
    IBM Model M - used continuously since 1986
    Mouse
    Microsoft IntelliMouse
    Internet Speed
    120Mbps/6Mbps down/up
    Browser
    FireFox
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    MSE on desktop, Defender on laptop
    Other Info
    Retired after working in the tech industry for 41 years. First 10 years as a Technician, the rest as a programmer/software engineer. After 1 year of retirement, I was bored so went back to work as a Robotic Process Automation Consultant.
#9
Before any suite / drivers are installed I have

send file
receive file

in the system tray but they dont work

when I did have a paired device sending from phone to pc it just simply said failed on my phone no response from the pc

but on asus support there are no bluetooth drivers etc for windows 8.1 but there are for windows 8
 

My Computer

System One

  • OS
    Windows 8.1 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom Built
    CPU
    i7-3820 3.6Ghz
    Motherboard
    Asus P9X79 Pro
    Memory
    12GB DDR3
    Graphics Card(s)
    MSI Twin Frozr Gaming Geforce GTX 770
    Sound Card
    Onboard For Now
    Monitor(s) Displays
    32" Sharp LCD TV With VGA Input
    Screen Resolution
    1920 x 1200
    Hard Drives
    240GB Corsair Force 3 SSD
    Toshiba DT01ACA300 3TB
    PSU
    Corsair Full Modular AX860
    Case
    XPredator Aero Cool
    Cooling
    Arctic Freezer i11 ( For Now )
    Keyboard
    CM Storm Devastator
    Mouse
    CM Storm Devastator
    Internet Speed
    60MB Fibre
    Browser
    Chrome
    Antivirus
    Avast

andyafef

New Member
Posts
18
#10

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Sony
    CPU
    Intel Core i5-3337U
    Motherboard
    Sony VAIO
    Memory
    8GB @ 1600MHz
    Graphics Card(s)
    Intel HD 4000
    Sound Card
    Realtek High Definition
    Monitor(s) Displays
    Chi Mei
    Screen Resolution
    1920x1080
    Hard Drives
    Hitachi 750GB + Samsung SSD cash 32GB
    PSU
    Sony 64W
    Case
    Sony VAIO
    Internet Speed
    15Mb/s
    Browser
    Chrome
    Antivirus
    Avast Free

andyafef

New Member
Posts
18
#11
just downloaded your driver and what you need to do is:

1- Remove the old driver "500MB". Reboot.
2- unzip the new driver "176MB".
3- Open "Bluetooth_Suite.exe" with 7Zip.
4- Extract "win764.exe".
5- Install "win764.exe".
6- Run and import "BTRegistry.reg" from the zip file.
7- Reboot.

It's a good idea to update the BIOS too since you have some updates there.

If it didn't work, you'll need to get the files from "win764.exe" and install everything completely manually.

Good luck ;)
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Sony
    CPU
    Intel Core i5-3337U
    Motherboard
    Sony VAIO
    Memory
    8GB @ 1600MHz
    Graphics Card(s)
    Intel HD 4000
    Sound Card
    Realtek High Definition
    Monitor(s) Displays
    Chi Mei
    Screen Resolution
    1920x1080
    Hard Drives
    Hitachi 750GB + Samsung SSD cash 32GB
    PSU
    Sony 64W
    Case
    Sony VAIO
    Internet Speed
    15Mb/s
    Browser
    Chrome
    Antivirus
    Avast Free

andyafef

New Member
Posts
18
#12
just downloaded your driver and what you need to do is:

1- Remove the old driver "500MB". Reboot.
2- unzip the new driver "176MB".
3- Open "Bluetooth_Suite.exe" with 7Zip.
4- Extract "win764.exe".
5- Install "win764.exe".
6- Run and import "BTRegistry.reg" from the zip file.
7- Reboot.

It's a good idea to update the BIOS too since you have some updates there.

If it didn't work, you'll need to get the files from "win764.exe" and install everything completely manually.

Good luck ;)
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Sony
    CPU
    Intel Core i5-3337U
    Motherboard
    Sony VAIO
    Memory
    8GB @ 1600MHz
    Graphics Card(s)
    Intel HD 4000
    Sound Card
    Realtek High Definition
    Monitor(s) Displays
    Chi Mei
    Screen Resolution
    1920x1080
    Hard Drives
    Hitachi 750GB + Samsung SSD cash 32GB
    PSU
    Sony 64W
    Case
    Sony VAIO
    Internet Speed
    15Mb/s
    Browser
    Chrome
    Antivirus
    Avast Free

Saltgrass

New Member
Pro User
Posts
1,121
#13
What kind of phone is it, Apple or Windows?

Is the Bluetooth Personal Area Network set up in Network and Sharing Center?

I have a Z87 board, but the iPhone doesn't do much with it. I suppose I could try to set up a Bluetooth Network with another device so see if I could send files. The Bluetooth speaker does work fine.
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Grown
    CPU
    i7 3770K
    Motherboard
    ASUS P8Z77 -v Pro, Z87-Expert
    Memory
    16 G
    Graphics Card(s)
    EVGA GTX 680 Classified (2)
    Hard Drives
    Kingston SSD 240 GB
#14
Its a Samsung S3

I can't even make my PC discoverable now with following the earlier instructions it just crashed the explorer window thats open and makes it unresponsive

All drivers & bios updates are already installed... But if you go to Asus support and put in my board you'll see they have no drivers etc available for Bluetooth for windows 8.1 x86 / x64
 

My Computer

System One

  • OS
    Windows 8.1 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom Built
    CPU
    i7-3820 3.6Ghz
    Motherboard
    Asus P9X79 Pro
    Memory
    12GB DDR3
    Graphics Card(s)
    MSI Twin Frozr Gaming Geforce GTX 770
    Sound Card
    Onboard For Now
    Monitor(s) Displays
    32" Sharp LCD TV With VGA Input
    Screen Resolution
    1920 x 1200
    Hard Drives
    240GB Corsair Force 3 SSD
    Toshiba DT01ACA300 3TB
    PSU
    Corsair Full Modular AX860
    Case
    XPredator Aero Cool
    Cooling
    Arctic Freezer i11 ( For Now )
    Keyboard
    CM Storm Devastator
    Mouse
    CM Storm Devastator
    Internet Speed
    60MB Fibre
    Browser
    Chrome
    Antivirus
    Avast

Saltgrass

New Member
Pro User
Posts
1,121
#15
I see your board does not have the drivers, which normally means the ones in Windows 8.1 are you best choice. My Z87 board does have Bluetooth drivers for 8-8.1...so maybe there is some reason Asus is not publishing the ones for your board.

I did notice there is a Bios update. You might check to see if it mentions the Bluetooth situation.

If it was me, I would probably disable the Bluetooth in the bios and then uninstall the devices and all drivers from device manager. If you feel you have some reason not to do this, then please don't.

Then re-enable the Bluetooth and and see if Windows will load the appropriate drivers. Then go and set up the Bluetooth Network adapter in the Network and Sharing center.
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Grown
    CPU
    i7 3770K
    Motherboard
    ASUS P8Z77 -v Pro, Z87-Expert
    Memory
    16 G
    Graphics Card(s)
    EVGA GTX 680 Classified (2)
    Hard Drives
    Kingston SSD 240 GB
#16
I see your board does not have the drivers, which normally means the ones in Windows 8.1 are you best choice. My Z87 board does have Bluetooth drivers for 8-8.1...so maybe there is some reason Asus is not publishing the ones for your board.

I did notice there is a Bios update. You might check to see if it mentions the Bluetooth situation.

If it was me, I would probably disable the Bluetooth in the bios and then uninstall the devices and all drivers from device manager. If you feel you have some reason not to do this, then please don't.

Then re-enable the Bluetooth and and see if Windows will load the appropriate drivers. Then go and set up the Bluetooth Network adapter in the Network and Sharing center.
I've checked the bios and i can't touch anything regarding the bluetooth in there... As for bios updates i have the latest one installed already but an older chipset driver suite as the newest threw some additional device manager errors into the mix
 

My Computer

System One

  • OS
    Windows 8.1 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom Built
    CPU
    i7-3820 3.6Ghz
    Motherboard
    Asus P9X79 Pro
    Memory
    12GB DDR3
    Graphics Card(s)
    MSI Twin Frozr Gaming Geforce GTX 770
    Sound Card
    Onboard For Now
    Monitor(s) Displays
    32" Sharp LCD TV With VGA Input
    Screen Resolution
    1920 x 1200
    Hard Drives
    240GB Corsair Force 3 SSD
    Toshiba DT01ACA300 3TB
    PSU
    Corsair Full Modular AX860
    Case
    XPredator Aero Cool
    Cooling
    Arctic Freezer i11 ( For Now )
    Keyboard
    CM Storm Devastator
    Mouse
    CM Storm Devastator
    Internet Speed
    60MB Fibre
    Browser
    Chrome
    Antivirus
    Avast

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