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Win update problems


whis

New Member
Posts
4
#1
I have been having problems with updates failing on restart. There are many post about this and on one I read about using sfc and dism to clean-up corrupted files. I used sfc/scannow and it found errors it could not correct. I then tried to use dism/online/cleanup-image/restorehealth and it came back with restorehealth option is unknown. I did a dism.exe /? and there were no arguments for checkhealth or restorehealth, even though the Windows 8 website says it is a valid argument. There are at least 10 updates that have been failing. I even went back to a 1 month old restore point and that didn't help.

Is there a way to use dism or a way to do a clean install/reload of win 8.
 

My Computer

System One

  • OS
    Win 8
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP p6-2330
    CPU
    amd
#2
I have been having problems with updates failing on restart. There are many post about this and on one I read about using sfc and dism to clean-up corrupted files. I used sfc/scannow and it found errors it could not correct. I then tried to use dism/online/cleanup-image/restorehealth and it came back with restorehealth option is unknown. I did a dism.exe /? and there were no arguments for checkhealth or restorehealth, even though the Windows 8 website says it is a valid argument. There are at least 10 updates that have been failing. I even went back to a 1 month old restore point and that didn't help.

Is there a way to use dism or a way to do a clean install/reload of win 8.

I notice you have no spaces.

Dism /Online /Cleanup-Image /RestoreHealth

There is a space between Dism & /
A space between online & /
And a space between Image & /

Make sure you are using an administrator command prompt.

Get all your spaces right.

Screenshot (53).png

Post a screenshot of your cmd window with DISM typed in.
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security
#3

My Computer

System One

  • OS
    Windows 8.1 Preview Pro 64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built w/ EVGA Intel board
    CPU
    Intel Core i7 3820 @ 4.5 Ghz
    Motherboard
    EVGA X79 FTW
    Memory
    16 Gig Kingston Quad channel XMP-1600
    Graphics Card(s)
    nVidia 2X SLI Geforce GTX 460's
    Sound Card
    Realtek High Definition Audio (onboard)
    Monitor(s) Displays
    Westinghouse 26" HDMI HD-TV
    Screen Resolution
    1920 x 1080
    Hard Drives
    2X Crucial M4 SSD in Raid 0 256 Gig, 2X Western Digital Caviar's in Raid 0 300 Gig, 1X Western Digital Caviar Blue 1 TB, Rosewel 3.0 USB external drive 500 G WD Blue
    PSU
    Thermaltake 850W Black Widow 80+ Bronze
    Case
    Antec 900 modified
    Cooling
    Liquid Cooled Corsair H50 modified push/pull fans
    Keyboard
    Azio KB505U LED Backlit keys
    Mouse
    Logitech MX518 / Belkin n52te Gaming Pad
    Internet Speed
    DSL 40 Meg Down / 5 Meg up
    Browser
    Chrome
    Antivirus
    System Mechanic Pro
    Other Info
    4.5 Gig overclock is 24/7 365
#4

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security
#5
I tried dism.exe & it worked for me:

Untitled.png

It might be time to consider doing a Refresh.
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security

whis

New Member
Posts
4
#6
It was the space I was leaving out. It is running now, been at 20% for quite a while. Will let you know the results of dism and if it completes OK if I can now get updates without failing on reboot.

Thanks David!
 

My Computer

System One

  • OS
    Win 8
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP p6-2330
    CPU
    amd

whis

New Member
Posts
4
#7
Dism completed and said it fixed the issues. I did a reboot and all the updates completed successfully. I checked updates and there was one for the IE flash player that I downloaded and installed successfully. This fixed my updates failing on reboot.

Thanks again David, I am a happy camper again.
 

My Computer

System One

  • OS
    Win 8
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP p6-2330
    CPU
    amd
#8
Nice to see it worked for someone.
 

My Computer

System One

  • OS
    Windows 8.1 Preview Pro 64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built w/ EVGA Intel board
    CPU
    Intel Core i7 3820 @ 4.5 Ghz
    Motherboard
    EVGA X79 FTW
    Memory
    16 Gig Kingston Quad channel XMP-1600
    Graphics Card(s)
    nVidia 2X SLI Geforce GTX 460's
    Sound Card
    Realtek High Definition Audio (onboard)
    Monitor(s) Displays
    Westinghouse 26" HDMI HD-TV
    Screen Resolution
    1920 x 1080
    Hard Drives
    2X Crucial M4 SSD in Raid 0 256 Gig, 2X Western Digital Caviar's in Raid 0 300 Gig, 1X Western Digital Caviar Blue 1 TB, Rosewel 3.0 USB external drive 500 G WD Blue
    PSU
    Thermaltake 850W Black Widow 80+ Bronze
    Case
    Antec 900 modified
    Cooling
    Liquid Cooled Corsair H50 modified push/pull fans
    Keyboard
    Azio KB505U LED Backlit keys
    Mouse
    Logitech MX518 / Belkin n52te Gaming Pad
    Internet Speed
    DSL 40 Meg Down / 5 Meg up
    Browser
    Chrome
    Antivirus
    System Mechanic Pro
    Other Info
    4.5 Gig overclock is 24/7 365
#9
Dism completed and said it fixed the issues. I did a reboot and all the updates completed successfully. I checked updates and there was one for the IE flash player that I downloaded and installed successfully. This fixed my updates failing on reboot.

Thanks again David, I am a happy camper again.
You are welcome. :)
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security

erpster4

Member
Member
Posts
120
#11
I have the same issue and problem it's just that when I did the space i still have the negative result. Please help me.
it seems for your situation you will need to re-install Win8.1 via "in-place" upgrade as dism.exe does not seem to fix your problem
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C55Dt-A5306
    CPU
    AMD Quad-Core A6-5200M Accelerated Processor
    Memory
    4 GB

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