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Win 8 tied to unused Hotmail a/c whose password forgotten


Windows 8.1 2 in 1 Tablet tied to unused Hotmail account whose password is forgotten?

I have some old family folks who did not realize they created this, then they lent the machine to another old family member and now nobody remembers this password and this Outlook/ Hotmail account was never used by them.

Apparently it was created by them when they went through the OOBE fresh machine process scenario.

I am doing some major tech house cleaning for them.

I doubt if we can do a reset via MS/ Hotmail and get a new password as we do not really have access to the Hotmail account as it was never used by anyone.

Any other ideas on bypassing this, using some Boot CD to get through this?

My Computer

System One

  • OS
    Win7x64 Ult + Win 8.1 Pro


Old Guys Rule!
VIP Member
Pro User
N. Calif

Is there important data on the tablet that needs to be preserved? If not, see if there is a built-in way to do a factory restore. After the restore you will need to setup a user from scratch, this time around, use a local account instead of a MS account.

My Computer

System One

  • OS
    W10 Pro (desktop), W10 (laptop), W10 Pro (tablet), W10 (laptop)
    Computer type
    System Manufacturer/Model
    Home built i7-8700K, Toshiba Satellite S55-A Laptop, MS Surface Pro 3, Dell Inspiron 15 5000
    3.7Ghz Core i7-8700K, 2.4Ghz Core i7-3630QM, 1.9Ghz Core i5 4300U, 2.8Ghz Core i5 6200U
    ASUS TUF Z370-Pro Gaming, Toshiba, MS, Dell
    16G, 12G, 4G, 8G
    Graphics Card(s)
    Nvidia GTX 1050, Intel HD Graphics 4000
    Sound Card
    ATI High Definition Audio (Built-in to mobo)
    Monitor(s) Displays
    Dell S2817Q 28", 15.6"
    Screen Resolution
    3840x2160, 1366x768 (laptop)
    Hard Drives
    500GB ssd boot drive with 2 & 10TB Data on Desktop, 512GB ssd for laptop, 128GB SSD tablet, 500GB ssd laptop
    Corsair CX 750M
    Antec 100
    Coolermaster CM 212+
    IBM Model M - used continuously since 1986
    Microsoft IntelliMouse
    Internet Speed
    120Mbps/6Mbps down/up
    MSE on desktop, Defender on laptop
    Other Info
    Retired after working in the tech industry for 41 years. First 10 years as a Technician, the rest as a programmer/software engineer. After 1 year of retirement, I was bored so went back to work as a Robotic Process Automation Consultant.

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