• This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn more.

Win 8 crashes and reboots after hibernating


Posts
1
#1
Hi Guys,

My ASUS N53 series laptop has recently started crashing every time I hibernate it. Has been fine for almost a year before this problem started. I cant recall installing any new software in the week prior to this problem starting.
No issues with performance otherwise.

I've attached the Windows 8 file collector dump

Thanks in advance.
 

My Computer

System One

  • OS
    Win 8 x64 Media Centre

usasma

Mr. Cranky Pants
VIP Member
Guru
Posts
5,139
#2
Sorry for the delay in responding. I've been babysitting my 10 day old grandson, and he doesn't leave me much time to be online. :0)

SSD's were temperamental when they first came out, but their reliability has improved greatly over the last year or two. There are 2 things that MUST be checked on systems with BSOD's and SSD's:
1) That the SSD firmware is the latest available for the SSD
2) That the storage controller drivers on the motherboard are the most recent. They must date from late 2012 or later. This is ALL controllers, not just the one that the SSD is attached to.
Your Atheros wireless device is disabled. Is this deliberate? If so, why?

All of the memory dumps point at your Intel video adapter, please:
- download the latest, Win8 compatible graphics adapter drivers from http://downloadcenter.intel.com
- uninstall the current Intel graphics adapter from your system.
- install the freshly downloaded graphics adapter drivers
- monitor for further BSOD's

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

lmimirr.sys Tue Apr 10 18:32:45 2007 (461C108D)
RemotelyAnywhere Mirror Miniport Driver or LogMeIn Mirror Miniport Driver
http://www.carrona.org/drivers/driver.php?id=lmimirr.sys

LMIRfsDriver.sys Mon Jul 14 12:26:56 2008 (487B7E50)
RemotelyAnywhere Mirror Miniport Driver or LogMeIn Mirror Miniport Driver
http://www.carrona.org/drivers/driver.php?id=LMIRfsDriver.sys

ASMMAP64.sys Thu Jul 2 05:13:26 2009 (4A4C7A36)
LENOVO ATK Hotkey ATK0101 ACPI UTILITY
http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys

atkwmiacpi64.sys Mon Jul 26 01:56:49 2010 (4C4D23A1)
ATK WMIACPI Utility
http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys

HECIx64.sys Tue Oct 19 19:33:43 2010 (4CBE2AD7)
Intel Management Engine Interface
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys

ElbyCDIO.sys Thu Dec 16 17:58:13 2010 (4D0A9985)
CDRTools/ElbyCDIO/DVD Region Killer/VirtualCloneDrive (elby CloneDVD™ 2)/AnyDVD
http://www.carrona.org/drivers/driver.php?id=ElbyCDIO.sys

VClone.sys Sat Jan 15 11:21:04 2011 (4D31C970)
VirtualCloneCD Driver by Elaborate Bytes AG
http://www.carrona.org/drivers/driver.php?id=VClone.sys

Rt64win7.sys Wed Feb 16 04:03:57 2011 (4D5B92FD)
Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC
http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys

RTKVHD64.sys Tue Mar 22 06:19:46 2011 (4D8877C2)
Realtek High Definition Audio Function Driver
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys

If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings



Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Thu Jun  6 03:49:15.287 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\060713-12589-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16581.amd64fre.win8_gdr.130410-1505
System Uptime:[B]0 days 0:34:06.007[/B]
Probably caused by :[B]pci.sys[/B]
BugCheck [B]9F, {3, fffffa800ecb7880, fffff8032f0a67f0, fffffa8011657da0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
Arguments: 
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa800ecb7880, Physical Device Object of the stack
Arg3: fffff8032f0a67f0, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
Arg4: fffffa8011657da0, The blocked IRP
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x9F_3_igdkmd64_IMAGE_pci.sys[/B]
CPUID:        "Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz"
MaxSpeed:     2200
CurrentSpeed: [B]2195[/B]
  BIOS Version                  N53SV.214
  BIOS Release Date             08/10/2011
  Manufacturer                  ASUSTeK Computer Inc.
  Product Name                  N53SV
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Jun  6 02:54:16.723 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\060613-10062-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16581.amd64fre.win8_gdr.130410-1505
System Uptime:[B]0 days 0:24:00.443[/B]
Probably caused by :[B]pci.sys[/B]
BugCheck [B]9F, {3, fffffa800e684880, fffff800438c37f0, fffffa800d727cc0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
Arguments: 
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa800e684880, Physical Device Object of the stack
Arg3: fffff800438c37f0, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
Arg4: fffffa800d727cc0, The blocked IRP
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x9F_3_igdkmd64_IMAGE_pci.sys[/B]
CPUID:        "Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz"
MaxSpeed:     2200
CurrentSpeed: [B]2195[/B]
  BIOS Version                  N53SV.214
  BIOS Release Date             08/10/2011
  Manufacturer                  ASUSTeK Computer Inc.
  Product Name                  N53SV
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Jun  6 00:49:50.195 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\060613-12495-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16581.amd64fre.win8_gdr.130410-1505
System Uptime:[B]0 days 1:40:25.915[/B]
Probably caused by :[B]pci.sys[/B]
BugCheck [B]9F, {3, fffffa800e663060, fffff802482a67f0, fffffa800e230700}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
Arguments: 
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa800e663060, Physical Device Object of the stack
Arg3: fffff802482a67f0, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
Arg4: fffffa800e230700, The blocked IRP
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x9F_3_igdkmd64_IMAGE_pci.sys[/B]
CPUID:        "Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz"
MaxSpeed:     2200
CurrentSpeed: [B]2195[/B]
  BIOS Version                  N53SV.214
  BIOS Release Date             08/10/2011
  Manufacturer                  ASUSTeK Computer Inc.
  Product Name                  N53SV
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jun  5 20:26:44.711 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\060613-10530-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16581.amd64fre.win8_gdr.130410-1505
System Uptime:[B]0 days 1:32:16.560[/B]
Probably caused by :[B]pci.sys[/B]
BugCheck [B]9F, {3, fffffa800e662880, fffff803736d07f0, fffffa80152cec60}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
Arguments: 
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa800e662880, Physical Device Object of the stack
Arg3: fffff803736d07f0, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
Arg4: fffffa80152cec60, The blocked IRP
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x9F_3_igdkmd64_IMAGE_pci.sys[/B]
CPUID:        "Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz"
MaxSpeed:     2200
CurrentSpeed: [B]2195[/B]
  BIOS Version                  N53SV.214
  BIOS Release Date             08/10/2011
  Manufacturer                  ASUSTeK Computer Inc.
  Product Name                  N53SV
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jun  5 07:37:19.188 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\060613-13260-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16581.amd64fre.win8_gdr.130410-1505
System Uptime:[B]1 days 11:55:14.111[/B]
Probably caused by :[B]pci.sys[/B]
BugCheck [B]9F, {3, fffffa800d556060, fffff800cfac67f0, fffffa8012ac4990}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
Arguments: 
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa800d556060, Physical Device Object of the stack
Arg3: fffff800cfac67f0, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
Arg4: fffffa8012ac4990, The blocked IRP
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x9F_3_igdkmd64_IMAGE_pci.sys[/B]
CPUID:        "Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz"
MaxSpeed:     2200
CurrentSpeed: [B]2195[/B]
  BIOS Version                  N53SV.214
  BIOS Release Date             08/10/2011
  Manufacturer                  ASUSTeK Computer Inc.
  Product Name                  N53SV
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]
3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Thu Jun  6 03:49:15.287 2013 (UTC - 4:00)**************************
[COLOR=RED][B]lmimirr.sys          Tue Apr 10 18:32:45 2007 (461C108D)[/B][/COLOR]
[COLOR=RED][B]LMIRfsDriver.sys     Mon Jul 14 12:26:56 2008 (487B7E50)[/B][/COLOR]
[COLOR=RED][B]ASMMAP64.sys         Thu Jul  2 05:13:26 2009 (4A4C7A36)[/B][/COLOR]
[COLOR=RED][B]atkwmiacpi64.sys     Mon Jul 26 01:56:49 2010 (4C4D23A1)[/B][/COLOR]
[COLOR=RED][B]HECIx64.sys          Tue Oct 19 19:33:43 2010 (4CBE2AD7)[/B][/COLOR]
[COLOR=RED][B]ElbyCDIO.sys         Thu Dec 16 17:58:13 2010 (4D0A9985)[/B][/COLOR]
[COLOR=RED][B]VClone.sys           Sat Jan 15 11:21:04 2011 (4D31C970)[/B][/COLOR]
[COLOR=RED][B]Rt64win7.sys         Wed Feb 16 04:03:57 2011 (4D5B92FD)[/B][/COLOR]
[COLOR=RED][B]RTKVHD64.sys         Tue Mar 22 06:19:46 2011 (4D8877C2)[/B][/COLOR]
GEARAspiWDM.sys      Thu May  3 15:56:17 2012 (4FA2E2E1)
point64.sys          Tue Sep 18 06:18:08 2012 (50584A60)
dc3d.sys             Tue Sep 18 06:18:24 2012 (50584A70)
FLxHCIc.sys          Fri Nov  2 05:01:10 2012 (50938BD6)
FLxHCIh.sys          Fri Nov  2 05:01:17 2012 (50938BDD)
intelppm.sys         Mon Nov  5 22:55:02 2012 (50988A16)
igdkmd64.sys         Wed Dec 12 19:42:26 2012 (50C92472)
LEqdUsb.Sys          Thu Jan  3 03:12:57 2013 (50E53D89)
LHidEqd.Sys          Thu Jan  3 03:12:59 2013 (50E53D8B)
LHidFilt.Sys         Thu Jan  3 03:13:04 2013 (50E53D90)
LMouFilt.Sys         Thu Jan  3 03:13:07 2013 (50E53D93)
LBeepKE.sys          Thu Jan  3 03:13:48 2013 (50E53DBC)
RaInfo.sys           Fri Jan 11 07:19:28 2013 (50F00350)
hiber_storahci.sys   Fri Mar  1 21:15:44 2013 (513160D0)
dump_storahci.sys    Fri Mar  1 21:15:44 2013 (513160D0)
nvlddmkm.sys         Thu Mar 14 00:49:57 2013 (514156F5)
nvpciflt.sys         Thu Mar 14 00:50:22 2013 (5141570E)
[/font]
http://www.carrona.org/drivers/driver.php?id=lmimirr.sys
http://www.carrona.org/drivers/driver.php?id=LMIRfsDriver.sys
http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys
http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=ElbyCDIO.sys
http://www.carrona.org/drivers/driver.php?id=VClone.sys
http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=point64.sys
http://www.carrona.org/drivers/driver.php?id=dc3d.sys
http://www.carrona.org/drivers/driver.php?id=FLxHCIc.sys
http://www.carrona.org/drivers/driver.php?id=FLxHCIh.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=LEqdUsb.Sys
http://www.carrona.org/drivers/driver.php?id=LHidEqd.Sys
http://www.carrona.org/drivers/driver.php?id=LHidFilt.Sys
http://www.carrona.org/drivers/driver.php?id=LMouFilt.Sys
http://www.carrona.org/drivers/driver.php?id=LBeepKE.sys
http://www.carrona.org/drivers/driver.php?id=RaInfo.sys
http://www.carrona.org/drivers/driver.php?id=hiber_storahci.sys
http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model Number
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)