• This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn more.

Solved Win 8 AMD Switchable Graphics FAQ


adrynalyne

Member
Member
Posts
11
#41
btw: what do you mean by "custom" you can't just run the exe?
As in, ran the EXE, selected "Install" option, chose the "Custom" radio button and Next until installed. No reboot required.

BTW your CCC/driver will likely NOT indicate there is an update for a while, but as the screenshots show, Windows Update knows its there. Also, the 64-bit release is for Vista, Windows 7 and Windows 8.

If you post your Hardware IDs (Device Manager -> Display* -> AMD* -> Details) I will check my *.INF files for the 7690M XT support. Incidentally, the "Intel Media Components" above and the Intel driver on the system are AMD signed (they have to be, it's an x64 Win O/S thing).

What is the date and version of your Intel driver? I pulled apart the 12.11 beta package and there was no Intel driver to be found.
 

My Computer

System One

  • OS
    Windows 8 Pro
VA USA

Posts
331
#42
in Device Manager under Intel Graphics/Driver
------------------------------------------------------
Advanced Micro Devices, Inc.
9/30/2011
8.882.2.3000


ID for AMD from Device Manager
------------------------------------
Radeon (TM) HD 7690M XT

Advanced Micro Devices, Inc.
9/30/2011
8.882.2.3000

===================

Info from PC wisard 2012
================

General Information :
Manufacturer : ATI Techn
Model : Radeon (TM) HD 7
Bus Type : PCI
Texture Memory : 1748 M
Processor : ATI display
Converter : Internal DAC
Refresh Rate (min/max) :

GPU Information :
Number of GPU : 1
Processor : Whistler
PCI Express : @ x8 (max
Mobile : No
Bus : 128-bit
Memory Type : 2048MB GDD
Mode ECC : Yes - Uns
GPU Frequency : 100 MHz
Memory Frequency GPU : 1
Voltage : 0.90V
DirectX Support : 11.0
Pixel Shader Version : 5

Supported Frequencies :
GPU Frequency : 50 MHz m
Memory Frequency : 75 MHz min. -
Supported Voltage : 0.85V min. -

GPU Configuration :
Technology CrossFire : No
ATI Eyefinity : No
Number of monitor Eyefinity... 1

Video Bios Information :
Date : 02/23/20
Version : Unspecified
ID : BR41116.001
Bios PartNumber : BR41116.001
Bios Version : 013.009.000.010
Bios Date : 2011/06/12 22:00
Catalyst : 8.882.2.3000

General Features :
Width : 677 mm
Height : 381 mm
Pixel per inch : 120x120 dpi
bits per pixel : 32
Colour Bits/Planes : 1
Brushes : 4294967295
Pens : 4294967295
Markers : 0
Device Fonts : 0
Device Colours : 4294967295
Clip Output to Rectangle : Yes
Hardware Acceleration : No

Raster Capabilities :
Banding : No
Transfer Bitmaps : Yes
Bitmap >64 KB : Yes
Fonts larger than 64 K : Yes
DIBs : Yes
DIBTODEV : Yes
Flood Fills : Yes
Scaling : No
StretchBlt : Yes
StretchDIB : Yes

Curves Capabilities :
Chord Arcs : Yes
Circles : Yes
Elipses : Yes
Interiors : Yes
Pie Wedges : Yes
Rounded Rectangles : Yes
Styled Borders : Yes
Wide Borders : Yes
Wide, Styled Borders : Yes

Lines Capabilities :
Interiors : Yes
Markers : Yes
Polylines : Yes
Polymarkers : Yes
Styled : Yes
Wide : Yes
Wide, Styled : Yes

Polygonal Capabilities :
Interiors : Yes
Alternate Fill Polygons : Yes
Winding Fill PoPolygons : Yes
Rectangles : YePolygons : Yes
Scan Lines : YePolygons : Yes
Styled Borders Polygons : Yes
Wide Borders : Polygons : Yes
Wide, Styled BoPolygons : Yes

Text CapabilitPolygons : Yes
Stroke Precisioolygons : Yes
Stroke Clip Preolygons : Yes
90° Character Rolygons : Yes
Any Angle Charaolygons : Yes
Independent X-Yolygons : Yes
Double Weightedolygons : Yes
Italic : No
Underline : Yesolygons : Yes
Strikeout : Yes
Raster Fonts : Yes
Vector Fonts : Yes

Color Management Capabilies
CMYK : No
Gamma Ramp : Yes
ICM Device : No

Advices :
The symbol?indicate : Appr
The symbol?indicate : Info
=======================================================

read on Anandtech that he had problems after installing this 12-11 with his test machine, and did a install of the driver, than installed the “latest” Intel driver and than reinstalled the 12-11. He said that the 21-11 seemed to remove the Intel driver he had. I don’t know if that’s how it is supposed to work or not. I guess he installed the latest Intel driver separate. This is still insane. The damned driver should be all in one inclusive to install, and AMD should realize this when they know were talking about "switchable" ie AMD/Intel ie Enduro.
 

My Computer

System One

  • OS
    W8.1up1 Pro x64 w/media center
    Computer type
    Laptop
    System Manufacturer/Model
    dv7t-6c00 HP
    CPU
    2670QM
    Motherboard
    HP
    Memory
    8g
    Graphics Card(s)
    Radeon 7690M XT (6770m) /Intel 3000
    Sound Card
    IDT HD Intel
    Monitor(s) Displays
    Laptop 17.3"/Samsung 26"
    Screen Resolution
    1920x1080 HD
    Hard Drives
    Hitichi 750g 5400 rpm Laptop
    Case
    Brushed Aluminum (steel)
    Keyboard
    external USB
    Mouse
    external USB
    Internet Speed
    DSL
    Browser
    FF, IE, Chrome
    Antivirus
    COMODO Security Suite
VA USA

Posts
331
#44
As you see the drivers are the same, in other words the whole damned driver is "one" set (from HP) so its all a mystery as how AMD "provides" both drivers. its insane. If AMD would just say "oh btw you need to download the Intel driver along with ours for the thing to work on your switchable laptop" I think things would be a hell of a lot clearer. Right now they act and say this is the Enduro "fix". Well hell if it is if it won't install correctly on AMD/Intel switchable laptops.

And Intel also needs to get into the mix, by actually telling laptop owners something to that effect, ie what driver is going to be "compatible" with the latest AMD switchable driver if we do need 2 separate downloads for this [email protected]%t to work as stated.



-------------------------------------------------------------------------------------------------------------------------------------
added after this post............

I assume Leshcat does the same sort of mix and match as the so called “manufactures” to accomplish this, however if so than there are still way too many problems associated with them too yet. Something still doesn’t want work together even with his effort to get them to work. Otherwise nobody would be having problems with their switchable laptops and we could all go on our merry way downloading and installing with complete disregard to the “manufacturers” or even AMD.
So I assume you’d need to install the 12-11 and the Intel HD Graphics Test Driver 15.28.6.2857 to have a “working” switchable laptop. (right)
 

My Computer

System One

  • OS
    W8.1up1 Pro x64 w/media center
    Computer type
    Laptop
    System Manufacturer/Model
    dv7t-6c00 HP
    CPU
    2670QM
    Motherboard
    HP
    Memory
    8g
    Graphics Card(s)
    Radeon 7690M XT (6770m) /Intel 3000
    Sound Card
    IDT HD Intel
    Monitor(s) Displays
    Laptop 17.3"/Samsung 26"
    Screen Resolution
    1920x1080 HD
    Hard Drives
    Hitichi 750g 5400 rpm Laptop
    Case
    Brushed Aluminum (steel)
    Keyboard
    external USB
    Mouse
    external USB
    Internet Speed
    DSL
    Browser
    FF, IE, Chrome
    Antivirus
    COMODO Security Suite
VA USA

Posts
331
#45

My Computer

System One

  • OS
    W8.1up1 Pro x64 w/media center
    Computer type
    Laptop
    System Manufacturer/Model
    dv7t-6c00 HP
    CPU
    2670QM
    Motherboard
    HP
    Memory
    8g
    Graphics Card(s)
    Radeon 7690M XT (6770m) /Intel 3000
    Sound Card
    IDT HD Intel
    Monitor(s) Displays
    Laptop 17.3"/Samsung 26"
    Screen Resolution
    1920x1080 HD
    Hard Drives
    Hitichi 750g 5400 rpm Laptop
    Case
    Brushed Aluminum (steel)
    Keyboard
    external USB
    Mouse
    external USB
    Internet Speed
    DSL
    Browser
    FF, IE, Chrome
    Antivirus
    COMODO Security Suite

alphastar

New Member
Member
Posts
138
#46
If you post your Hardware IDs (Device Manager -> Display* -> AMD* -> Details) I will check my *.INF files for the 7690M XT support. Incidentally, the "Intel Media Components" above and the Intel driver on the system are AMD signed (they have to be, it's an x64 Win O/S thing).
Sorry HOODY, should have been clearer.

As I say, go to Device Manager -> Display adapters -> AMD* (in your case should be AMD Radeon HD 7690M XT) -> Details then select Hardware ID on the Property drop-down. Here is mine:

AMD_Hardware_ID.jpg

Select one of the lines, then CTRL+A (Select All) and CTRL+C (Copy), then Paste here.


And yes, the Intel driver version and AMD driver version should be the same. Windows x64 requires signed drivers, so therefore AMD must take the Intel HD Graphics driver they obtain from Intel to integrate. As per my other post, this AMD-signed Intel components (9.17.10.2843) are newer than the Intel Download Center version (9.17.10.2792), but older than the current latest test driver. Here are my current drivers (Device Manager) with AMD Catalyst 12.11 Beta3:

AMD_signed_Intel.jpg AMD_signed_AMD.jpg

In the past, if you installed the Intel version of the Intel HD Graphics, you would lose the Switchable Graphics/Enduro capability, and CCC would probably not load (similar to the Catalyst errors we experienced when installing the pre-Win8-certified AMD drivers before Leshcat).

I don't see any Intel drivers included with the current 12.11 Beta...so let's see what happens when I upgrade the Intel drivers.

EDIT: Tried it with Intel 9.17.10.2857 (Testing) above. It looks like my installation (UnifL Sep4 + AMD 12.9 Beta [upgrade] + AMD 12.11 Beta [upgrade], clean install not tested) requires the UnifL Intel drivers (9.17.10.2843, same version as AMD Intel Media Components from 12.11 Beta) to work.

For the curious, the Intel driver loaded fine, but the AMD Radeon had a yellow exclamation mark and Code 43. I also lost the Configure Switchable Graphics (right-click Desktop), and although CCC ran fine no functions were available (however, no errors on boot). Simple to restore to working again: Device Manager -> Update Drivers -> Have Disk... -> UniFL W86A_INF Folder.​
 
Last edited:

My Computer

System One

  • OS
    Windows 8 CP x64
VA USA

Posts
331
#47
Well I think it may be a mute point, here is what I got from AMD rep just now after sending him the info on this.

"This brought me to the Catalyst 12.10 download, and specifically that verification tool. I read the release notes, and it states that your particular graphics product is not compatible. I am very sorry, as I feel I have therefore mislead you in the past."

And this

"I read the release notes for Catalyst 12.11Beta, and it does not appear that your particular HD7670m XT graphics is supported either. I am trying to get confirmation on this for you."


So there it is...........


-----------------------------------------------------------------
The info on my card is this:

PCI\VEN_1002&DEV_6740&SUBSYS_185E103C&REV_00
PCI\VEN_1002&DEV_6740&SUBSYS_185E103C
PCI\VEN_1002&DEV_6740&CC_030000
PCI\VEN_1002&DEV_6740&CC_0300

As you have a 6770m your probably OK and supported, this 76xxm series however doesn't seem to be, which is weird since they say its a 6770m re branded, but whatever, the battles have been fought and lost, and the war is going the way of the manufactures. I'd be happy if HP and AMD would just relent on this mess and issue all those with any 76xxm card and intel apu a new MB, replacing the thing with a compatable Gforce gpu, I'd even do it myself.
 
Last edited:

My Computer

System One

  • OS
    W8.1up1 Pro x64 w/media center
    Computer type
    Laptop
    System Manufacturer/Model
    dv7t-6c00 HP
    CPU
    2670QM
    Motherboard
    HP
    Memory
    8g
    Graphics Card(s)
    Radeon 7690M XT (6770m) /Intel 3000
    Sound Card
    IDT HD Intel
    Monitor(s) Displays
    Laptop 17.3"/Samsung 26"
    Screen Resolution
    1920x1080 HD
    Hard Drives
    Hitichi 750g 5400 rpm Laptop
    Case
    Brushed Aluminum (steel)
    Keyboard
    external USB
    Mouse
    external USB
    Internet Speed
    DSL
    Browser
    FF, IE, Chrome
    Antivirus
    COMODO Security Suite

alphastar

New Member
Member
Posts
138
#49
@HOODY, adrynalyne

The official Windows 8 x64 HP drivers for HP dv7-6Cxx (including AMD Radeon HD 7690XT): [Drivers] HP dv6-4XXX / dv6-6XXX / dv7-5XXX / dv7-6XXX / ENVY 14-2XXX / ENVY 17-2XXX (INTEL) (see AMD Radeon HD Graphics section)

Also, the HP SoftPaq notes for the above driver is here: ftp://ftp.hp.com/pub/softpaq/sp58501-59000/sp58788.html

N.B.: HP drivers are all-in-one, i.e. contain the Intel driver as well.

For other HP notebook models, see the relevant Sticky post at HP Driver and HP Software Forum
 

My Computer

System One

  • OS
    Windows 8 CP x64
VA USA

Posts
331
#50
@HOODY, adrynalyne

The official Windows 8 x64 HP drivers for HP dv7-6Cxx (including AMD Radeon HD 7690XT): [Drivers] HP dv6-4XXX / dv6-6XXX / dv7-5XXX / dv7-6XXX / ENVY 14-2XXX / ENVY 17-2XXX (INTEL) (see AMD Radeon HD Graphics section)

Also, the HP SoftPaq notes for the above driver is here: ftp://ftp.hp.com/pub/softpaq/sp58501-59000/sp58788.html

N.B.: HP drivers are all-in-one, i.e. contain the Intel driver as well.

For other HP notebook models, see the relevant Sticky post at HP Driver and HP Software Forum

Good Deal :) Thanks

But as you can see the driver for W7x64 is still the same Nov 2011 driver, only the one for W8 is newer.

So I’m now wondering just what that means, as I have read before that HP may release ONLY 1 driver update JUST for W8. And we’ll still be in the same boat later as AMD comtinues to update while HP only has this one for the next 2 years.

I glad that its posted as I will be upgrading to W8 in a couple days myself, and needed it, however I’ll still pin some hope on AMD and the Enduro project, ie have us be able to use the latest AMD release and than download the latest Intel update and have both install and work.

Other than that we’ll still be looking to Leshcat to do the mix/match thing and offer us an updated “unified” driver package.
 
Last edited:

My Computer

System One

  • OS
    W8.1up1 Pro x64 w/media center
    Computer type
    Laptop
    System Manufacturer/Model
    dv7t-6c00 HP
    CPU
    2670QM
    Motherboard
    HP
    Memory
    8g
    Graphics Card(s)
    Radeon 7690M XT (6770m) /Intel 3000
    Sound Card
    IDT HD Intel
    Monitor(s) Displays
    Laptop 17.3"/Samsung 26"
    Screen Resolution
    1920x1080 HD
    Hard Drives
    Hitichi 750g 5400 rpm Laptop
    Case
    Brushed Aluminum (steel)
    Keyboard
    external USB
    Mouse
    external USB
    Internet Speed
    DSL
    Browser
    FF, IE, Chrome
    Antivirus
    COMODO Security Suite

alphastar

New Member
Member
Posts
138
#52
I have a problem with the hp ufficial driver. There is the driver and my notebook Download di software e driver Notebook HP Pavilion g6-1111el | HP® Supporto
i install successful the driver but no ccc or switch options appear in the folder of installation. Help!
@Rosterbyte

What display drivers (and versions) do you have in Device Manager? Have you tried upgrading with the AMD Catalyst 12.10 or 12.11 Beta4? (please see the end of first post for links, more info)
 

My Computer

System One

  • OS
    Windows 8 CP x64
Posts
6
#53
I have a problem with the hp ufficial driver. There is the driver and my notebook Download di software e driver Notebook HP Pavilion g6-1111el | HP® Supporto
i install successful the driver but no ccc or switch options appear in the folder of installation. Help!
@Rosterbyte

What display drivers (and versions) do you have in Device Manager? Have you tried upgrading with the AMD Catalyst 12.10 or 12.11 Beta4? (please see the end of first post for links, more info)
Now i try to install the official HP drivers and then upgrade to 12.11 beta AMD drivers. I post the result later.
 

My Computer

System One

  • OS
    Windows 7
Posts
6
#54
So:

I install the official HP Drivers, and then the AMD 12.11 beta 4 drivers. Now i can open the Catalyst Control Center, but i don't have the option to switch the graphic cards like Windows 7. When i go to hardware in windows'control panel, AMD card is displayed "AMD 7400M" and is off, but i have the 6470M! I try to activate, but when i do this nothing appen.

Why is this happening to me?
 

My Computer

System One

  • OS
    Windows 7

alphastar

New Member
Member
Posts
138
#55
What do you mean by "off"?

Also, what driver version does your Intel card have? What are the Hardware IDs of your AMD card?

The fastest way to help you, is if you post screenshots (or type the actual info in a new message) like the 3 pics I posted here, on Post #46.

Without that, my best guess is that you don't have the AMD-signed Intel drivers installed, like the ones included in Leshcat's UnifL or HP's (Nov 2011) Windows 7 drivers. Note: AFAIK, the current AMD Catalyst drivers will require AMD-signed (not from Intel Download Center) Intel HD Graphics 9.10.17.2792 or higher to function properly.
 

My Computer

System One

  • OS
    Windows 8 CP x64
Posts
6
#56
So, this is the situation with the HP offical drivers installed in Windows 7:


Right-click on desktop
1.jpg


Switchable graphics on catalyst control center
2.jpg


Device manager
3.jpg


This is the situation with the HP offical drivers installed in Windows 8:


Right-click on desktop
4.jpg


Ati Technologies's Empty folder
5.jpg


Device manager
6.jpg

Amd card don't work
7.jpg


If I install the beta drivers AMD_Catalyst_12.11_Beta4 I can access at the CCC
8.jpg


but i have no option of Switchable graphics like in Windows 7
9.jpg

and this is the situation in Device manager after 12.11 beta
10.jpg

I hope that this bug can be soled. Thanks a lot aphastar for you support!
 

My Computer

System One

  • OS
    Windows 7

kitsune

New Member
Posts
1
#58
I have your same problem, my graphic card is different (is radeon hd 6700m)... have any suggestion for me? does the driver you downloaded also works for my graphic card? I took a look to the website you linked but I cannot understand what I have to download.

Rosterbyte you are italian? se sei italiano: io ho il tuo stesso identico problema, non capisco cosa devo scaricare sul sito che hai linkato... è molto caotico, io ho una 6700M...
 

My Computer

System One

  • OS
    Windows 8

alphastar

New Member
Member
Posts
138
#59
Without that, my best guess is that you don't have the AMD-signed Intel drivers installed, like the ones included in Leshcat's UnifL or HP's (Nov 2011) Windows 7 drivers. Note: AFAIK, the current AMD Catalyst drivers will require AMD-signed (not from Intel Download Center) Intel HD Graphics 9.10.17.2792 or higher to function properly.
Basically, the situation is as follows:

Intel HD Graphics drivers from the Intel Download Center will NOT enable AMD Switchable Graphics or AMD Enduro, as they are not compatible with the AMD Reference Drivers (AMD Catalyst 12.10 or 12.11 Beta) for use with Switchable Graphics/Enduro - they work fine for systems with Intel HD Graphics ONLY (as they are Intel-signed). Confirmed: Intel's official position and FAQs on Switchable Graphics and Microsoft Windows 8 support (more readable DOC version).

In short, the AMD Reference drivers require an AMD-signed Intel HD Graphics Driver to work. As the Intel drivers work for Intel HD Graphics ONLY (i.e. they are NOT Switchable Graphics or Enduro-compatible, and) they will disable the AMD parts - Code 43 in Device Manager, like Rosterbyte experienced initially.

The HP drivers are AMD-signed, do not require any other drivers, and WILL WORK, but are based on older versions than the latest Intel or AMD separate drivers.

The AMD Reference drivers will upgrade the HP-AMD ones (but only AMD driver part).

Long story short, download the latest HP Windows 8 drivers (by finding your model on 24/7 Online support for HP's Home and Home Office Products | HP® Support, or using the NotebookReview: HP Drivers and Software Forum). Alternatively, you could use the latest Leshcat driver (see first post for instructions). If you want the latest AMD versions, then proceed to upgrade them after using the AMD Catalyst 12.10 and/or AMD Catalyst 12.11 Beta releases. To get the best of both worlds, mix and match like Rosterbyte did above but only if you know what you are doing.

To get Intel Wireless Display working on Windows 8, see my post here.

P.S. I am currently on Windows 8 (Build 9200) with the following HP driver for Win8 64-bit: AMD High-Definition (HD) Graphics Driver Haven't gotten a chance to experiment yet. :D
 
Last edited:

My Computer

System One

  • OS
    Windows 8 CP x64

Zetlin

New Member
Posts
2
#60
My problem is very similar to Rosterbyte's.

I have an hp dv6t-quad edition with Radeon HD 7690M. I upgraded to Windows 8 2 days ago, at first I was getting a message after every boot saying that ATI Catalyst Control Center needed to be re-installed. Obviously HP didn't provide new drivers for the graphics card, though I did upgrade the BIOS.

Anyways I tried uninstalling Catalyst Control Center and installing it again, tried re-installing, the same old drivers, kept getting the same message. Finally I installed the new 12.11(October 23 driver) beta drivers from AMD, now I am able to open CCC but there aren't any options for the graphics card.

On top of that it seems like Windows 8 doesn't even recognize my graphics card, it says I have an AMD Radeon HD 6700M Series graphics card, again I have the 7690M. Another thing I noticed is that, under the General properties it says this: "Windows has stopped this device because it has reported problems. (Code 43)".

Here are some pictures of my current problem:

Windows 8 doesn't recognize my actual graphics card:
dm.PNG

Windows stopped the graphics card from working?
r1.PNG

AMD graphics card driver info:
r2.PNG

AMD graphics card hardware id:
r3.PNG

Intel Card working fine:
i1.PNG

Intel Card driver info:
i2.PNG

Intel Card hardware id:
i3.PNG

I can open CCC, but there are no settings to change:
c1.PNG

No switchable graphics:
m1.png

What do I need to do to fix this issue?

P.S WiDI doesn't work either, but I am mostly concern about the graphics card.
 

My Computer

System One

  • OS
    Windows 8

Users Who Are Viewing This Thread (Users: 0, Guests: 1)