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Solved Win 8.1Pro will not connect to print server on my network


bz6djs

New Member
Posts
2
#1
Hi Guys, I have read a number of posts here about networking issues but none seemed specific to my issue... I had a Windows 7 environment and just recently purchased a Windows 8 laptop.. .well win 8.1 Pro to be exact. On all of my windows 7 machines I can ping 192.168.1.199 and get solid response and go to that address in the browser and no issue. On the new Window 8.1 laptop I ping that address and sometimes get 1 timeout with 3 responses... other times it just times out and sometimes I get all 4 replies... The print server has a web interface but I am unable to connect to it at all - is there something I need to set in Win 8?

C:\Users\Ron>ping 192.168.1.199Pinging 192.168.1.199 with 32 bytes of data:
Reply from 192.168.1.199: bytes=32 time=4ms TTL=64
Reply from 192.168.1.199: bytes=32 time=3ms TTL=64
Reply from 192.168.1.199: bytes=32 time=2ms TTL=64
Reply from 192.168.1.199: bytes=32 time=2ms TTL=64
Ping statistics for 192.168.1.199:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 2ms, Maximum = 4ms, Average = 2ms

Then I get

C:\Users\Ron>ping 192.168.1.199
Pinging 192.168.1.199 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Reply from 192.168.1.199: bytes=32 time=6ms TTL=64
Ping statistics for 192.168.1.199:
Packets: Sent = 4, Received = 1, Lost = 3 (75% loss),
Approximate round trip times in milli-seconds:
Minimum = 6ms, Maximum = 6ms, Average = 6ms
 

My Computer

System One

  • OS
    Win 8.1 Pro
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba
    CPU
    core i7
    Memory
    16 Gig
    Graphics Card(s)
    Nvidia 770
    Browser
    ie 11
    Antivirus
    MS

2xg

Hi everyone!
VIP Member
Member
Posts
96
#2
Welcome to Eight Forums,

This could be a network card driver issue and depending on the chipsets of your computer. Some Users have encountered disconnection issue after upgrading from 8 to 8.1, possible solution is to try downloading the latest driver for your network card from the manufacturer's site. Also, please check out this Thread.

For Broadcom NIC drivers try downloading the Windows 7 driver, check out this Thread.
 

My Computer

System One

  • OS
    Win 8.1 Enterprise
    Computer type
    Laptop
    System Manufacturer/Model Number
    Lenovo
    CPU
    Intel i5

bz6djs

New Member
Posts
2
#3
Hi Guys,
I figured this one out!! Turns out Windows 8 uses AppContainers now which by default, are forbidden from sending network traffic to the local computer (loopback). Once I used the enable loopback utility and added all of my apps to the exemption list all began to work properly. Thanks for all of your responses!
 

My Computer

System One

  • OS
    Win 8.1 Pro
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba
    CPU
    core i7
    Memory
    16 Gig
    Graphics Card(s)
    Nvidia 770
    Browser
    ie 11
    Antivirus
    MS

jimbo45

New Member
VIP Member
Guru
Hafnarfjörður IS

Posts
4,373
#4
Hi there
glad it worked - however could you as a favour tell me what the "Loop back" container is --I don't seem to have any problems accessing an HP network wireless (wi-fi) printer from any of my systems (W2003 server / w2012 server, XP, W7, W8, W8.1

I'm not a networking guru - sometimes things just "work" although I've never heard of "app containers" before.

How do I enable "The loopback utility" in case I need this in the future.

Cheers
jimbo
 

My Computer

System One

  • OS
    Linux Centos 7, W8.1, W7, W2K3 Server W10
    Computer type
    PC/Desktop
    Monitor(s) Displays
    1 X LG 40 inch TV
    Hard Drives
    SSD's * 3 (Samsung 840 series) 250 GB
    2 X 3 TB sata
    5 X 1 TB sata
    Internet Speed
    0.12 GB/s (120Mb/s)
#5

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Home built
    CPU
    Q9650 @ 4.05 GHz
    Motherboard
    Gforce 780i SLI FTW
    Memory
    8GB Gskill DDR2 1200Mhz
    Graphics Card(s)
    GTX-480
    Sound Card
    Asus D2 Xonar
    Monitor(s) Displays
    HannsG
    Screen Resolution
    1680x1050
    Hard Drives
    Gskill 120GB SSD
    PSU
    Thermal Take 1000watts
    Case
    Thermal Take Xtreme
    Cooling
    9 fans air cooled
    Keyboard
    G15 logitech
    Mouse
    G9 logitech
    Internet Speed
    50mbps