Hello,
I am facing this problem which I am seeking your help.
I have a HP g72 laptop, I recently added a new HDD and installed windows 8 Pro on it, after a week I received a notice that I can now upgrade to 8.1. After it was upgraded I could only enter the main area of windows for a couple of times but it self rebooted. I can manage to get into the repair condition but any thing I do it doesn't help, and now the laptop can only reboot and enter the repair condition and not the main page as it should.
I have previously reinstalled windows 8 (removed 8.1) to see if there are any hardware issues such as ram test, that causes this but there wasn't any, and the laptop actually worked well under version 8, it seems that version 8.1 is causing this problem. The drivers are all update according to HP even the bios.
Do you have an idea why this is happeing and how to fix it?
Thanks in advance
I am facing this problem which I am seeking your help.
I have a HP g72 laptop, I recently added a new HDD and installed windows 8 Pro on it, after a week I received a notice that I can now upgrade to 8.1. After it was upgraded I could only enter the main area of windows for a couple of times but it self rebooted. I can manage to get into the repair condition but any thing I do it doesn't help, and now the laptop can only reboot and enter the repair condition and not the main page as it should.
I have previously reinstalled windows 8 (removed 8.1) to see if there are any hardware issues such as ram test, that causes this but there wasn't any, and the laptop actually worked well under version 8, it seems that version 8.1 is causing this problem. The drivers are all update according to HP even the bios.
Do you have an idea why this is happeing and how to fix it?
Thanks in advance
My Computer
System One
-
- OS
- Windows 8.1
- Computer type
- PC/Desktop
- System Manufacturer/Model
- HP g72
- CPU
- intel i3