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Win 8.1 not seeing music files


Posts
15
#1
Libraries are set and I can play any tune by surfing via explorer. But no matter what, if I use the music tile on the start page, tells me I have no music or even audiobooks, no nothing basically. I used windows file transfer , I got my pics and docs, the music is there, windows just doesn't see it on the start screen. Most purchased with iTunes. What am I doing wrong?:think:
 

My Computer

System One

  • OS
    8.1
    Computer type
    Laptop
    System Manufacturer/Model Number
    dell inspiron 17 7000

caperjack

Just the Janitor
VIP Member
Guru
Posts
2,627
#2
hello ,not sure, what program do you have set as the default music player, if its iTunes ,then you might try windows media player ,to see if that helps .go to defaults in control panel to check
 

My Computer

System One

  • OS
    win8.1.1 enterprise
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Hinze57
    CPU
    AMD FX 6100 6core 3.30gHz
    Motherboard
    gigibyte ga-78lmy-s2p
    Memory
    4gig ddr3
    Graphics Card(s)
    Radon hd5000 Series
    Sound Card
    onboard realtek hd
    Monitor(s) Displays
    19" viewsonic/ 22"Samsung
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    128gig ssd Kingston
    80gig WD 10000 rpm spinner
    Case
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    microsoft curve 200
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    high speed 20
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    updated enterprise apr 2/14
Posts
15
#4
file assocations

it was set to windows music icon, I changed to windows media player with no change, most files at Mp3's, sooner or later I will have to install iTunes anyways, ill install and see
 

My Computer

System One

  • OS
    8.1
    Computer type
    Laptop
    System Manufacturer/Model Number
    dell inspiron 17 7000

OldGuyGeek

New Member
Power User
Posts
216
#5
Open the Music App then the charms bar. Choose Properties. There should be a link that says 'choose where we look for music'. Click on it and follow the instructions to see if you can point it to the right place.
 

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Self Built
    CPU
    Intel I-7 860
    Motherboard
    Asus P7B
    Memory
    8GB
    Graphics Card(s)
    Nvidia 580
    Monitor(s) Displays
    Acer (Primary), Asus (secondary), Sony TV (third)
    Screen Resolution
    1920 x 1080
    Hard Drives
    Kingston 128GB SSD Windows 8 Boot Drive
    WD Black 1 TB (2 ea)
    WD Red 3 TB
    WD Black 500GB
    Keyboard
    MS 1000
    Mouse
    MS Flip
    Internet Speed
    Verizon FIOS 35/35
    Browser
    IE 11, Google Chrome, Firefox, Opera, Safari
    Antivirus
    Windows 8 Defender (MS Security Essentials)

strollin

Old Guys Rule!
VIP Member
Pro User
N. Calif

Posts
3,606
#6
As OldGuyGeek said, you can point the music app to wherever your music is stored. I have many gigabytes of mp3s on a network drive and the music app is able to add them to My Collection and I am able to play them fine.

I wonder if you may be running into a DRM (Digital Rights Management) issue? Are your iTunes songs DRM free?
 

My Computer

System One

  • OS
    W10 Pro (desktop), W10 (laptop), W10 Pro (tablet), W10 (laptop)
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Home built i7-8700K, Toshiba Satellite S55-A Laptop, MS Surface Pro 3, Dell Inspiron 15 5000
    CPU
    3.7Ghz Core i7-8700K, 2.4Ghz Core i7-3630QM, 1.9Ghz Core i5 4300U, 2.8Ghz Core i5 6200U
    Motherboard
    ASUS TUF Z370-Pro Gaming, Toshiba, MS, Dell
    Memory
    16G, 12G, 4G, 8G
    Graphics Card(s)
    Nvidia GTX 1050, Intel HD Graphics 4000
    Sound Card
    ATI High Definition Audio (Built-in to mobo)
    Monitor(s) Displays
    Dell S2817Q 28", 15.6"
    Screen Resolution
    3840x2160, 1366x768 (laptop)
    Hard Drives
    500GB ssd boot drive with 2 & 10TB Data on Desktop, 512GB ssd for laptop, 128GB SSD tablet, 500GB ssd laptop
    PSU
    Corsair CX 750M
    Case
    Antec 100
    Cooling
    Coolermaster CM 212+
    Keyboard
    IBM Model M - used continuously since 1986
    Mouse
    Microsoft IntelliMouse
    Internet Speed
    120Mbps/6Mbps down/up
    Browser
    FireFox
    Antivirus
    MSE on desktop, Defender on laptop
    Other Info
    Retired after working in the tech industry for 41 years. First 10 years as a Technician, the rest as a programmer/software engineer. After 1 year of retirement, I was bored so went back to work as a Robotic Process Automation Consultant.

topgundcp

Well-Known Member
VIP Member
Guru
San Jose - California

Posts
2,847
#7
You need to set the default player for each file type, for mp3 files, follow the screen shot. Next time when you double click on the mp3 file, music apps will Open & Play. In addition, if you want to build the play list(s), you have to set it in the Music Apps to include all the Music folders in your PC.

m.png
 

My Computer

System One

  • OS
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Home Brewed
    CPU
    I7 4970K OC'ed @4.7 GHz
    Motherboard
    MSI-Z97
    Memory
    16 GB G-Skill Trident X @2400MHZ
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    X-Fi Titanium Fatal1ty Professional Series
    Monitor(s) Displays
    Dual HP-W2408
    Screen Resolution
    1920X1200
    Hard Drives
    256 GB M2 sm951, (2) 500GB 850EVO, 5TB, 2 TB Seagate
    PSU
    Antec 850W
    Case
    Antec 1200
    Cooling
    Danger Den H20
    Keyboard
    Logitech
    Mouse
    Logitech Performance Mouse MX
    Internet Speed
    35/12mbps
    Browser
    Firefox
Posts
15
#10
That was the first thing I checked good with file associations. Loaded iTunes but did not allow it to set itself as default media player, pickup up all my music in library and ran with it, windows still says no files to play with
 

My Computer

System One

  • OS
    8.1
    Computer type
    Laptop
    System Manufacturer/Model Number
    dell inspiron 17 7000

caperjack

Just the Janitor
VIP Member
Guru
Posts
2,627
#11
the Xbox music app in Start doesn't show all my music in its list ,I didn't show bob Dylan witch was clearly in the music folder with the rest ,but I assume it was not shown because they are .flac files , and that player doesn't play flac file type ,I use VLC player for those . so it could be a file type issue for you .see picture
 

My Computer

System One

  • OS
    win8.1.1 enterprise
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Hinze57
    CPU
    AMD FX 6100 6core 3.30gHz
    Motherboard
    gigibyte ga-78lmy-s2p
    Memory
    4gig ddr3
    Graphics Card(s)
    Radon hd5000 Series
    Sound Card
    onboard realtek hd
    Monitor(s) Displays
    19" viewsonic/ 22"Samsung
    Screen Resolution
    1680x1050
    Hard Drives
    128gig ssd Kingston
    80gig WD 10000 rpm spinner
    Case
    micro
    Keyboard
    microsoft curve 200
    Mouse
    Logitech wireless M215
    Internet Speed
    high speed 20
    Browser
    ie 11
    Antivirus
    windows defender
    Other Info
    updated enterprise apr 2/14

strollin

Old Guys Rule!
VIP Member
Pro User
N. Calif

Posts
3,606
#12
The OP said all the files were mp3s. If iTunes can see/play the files but the Music app can't, I still think it's a DRM issue. That's why I personally won't have anything to do with DRM content, too restrictive as to what you can do with it.
 

My Computer

System One

  • OS
    W10 Pro (desktop), W10 (laptop), W10 Pro (tablet), W10 (laptop)
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Home built i7-8700K, Toshiba Satellite S55-A Laptop, MS Surface Pro 3, Dell Inspiron 15 5000
    CPU
    3.7Ghz Core i7-8700K, 2.4Ghz Core i7-3630QM, 1.9Ghz Core i5 4300U, 2.8Ghz Core i5 6200U
    Motherboard
    ASUS TUF Z370-Pro Gaming, Toshiba, MS, Dell
    Memory
    16G, 12G, 4G, 8G
    Graphics Card(s)
    Nvidia GTX 1050, Intel HD Graphics 4000
    Sound Card
    ATI High Definition Audio (Built-in to mobo)
    Monitor(s) Displays
    Dell S2817Q 28", 15.6"
    Screen Resolution
    3840x2160, 1366x768 (laptop)
    Hard Drives
    500GB ssd boot drive with 2 & 10TB Data on Desktop, 512GB ssd for laptop, 128GB SSD tablet, 500GB ssd laptop
    PSU
    Corsair CX 750M
    Case
    Antec 100
    Cooling
    Coolermaster CM 212+
    Keyboard
    IBM Model M - used continuously since 1986
    Mouse
    Microsoft IntelliMouse
    Internet Speed
    120Mbps/6Mbps down/up
    Browser
    FireFox
    Antivirus
    MSE on desktop, Defender on laptop
    Other Info
    Retired after working in the tech industry for 41 years. First 10 years as a Technician, the rest as a programmer/software engineer. After 1 year of retirement, I was bored so went back to work as a Robotic Process Automation Consultant.

off piste

Member
Member
Posts
31
#13
I've had the same problem with ripped files - from my own CDs I might add - transferred from a W7 system. They played and then somehow mysteriously vanished, or actually couldn't be seen by Explorer. I think it is a DRM issue and not sure how to solve it since taking ownership dosen't seem to work understandably. I had to rip the CDs from the W8 system to get back to normal. The old versions will play if selected in Explorer and added to an existing Playlist it seems but that might be because I moved them to or from the C: drive. Bit of a bummer really but perhaps I have the wrong settings in Windows Media Player - I tend to disable almost everything. I hate DRM. :confused:
 

My Computer

System One

  • OS
    8.1
    Computer type
    Laptop
    System Manufacturer/Model Number
    Lenovo G500
    Memory
    8 GB
    Hard Drives
    1 TB

caperjack

Just the Janitor
VIP Member
Guru
Posts
2,627
#14

My Computer

System One

  • OS
    win8.1.1 enterprise
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Hinze57
    CPU
    AMD FX 6100 6core 3.30gHz
    Motherboard
    gigibyte ga-78lmy-s2p
    Memory
    4gig ddr3
    Graphics Card(s)
    Radon hd5000 Series
    Sound Card
    onboard realtek hd
    Monitor(s) Displays
    19" viewsonic/ 22"Samsung
    Screen Resolution
    1680x1050
    Hard Drives
    128gig ssd Kingston
    80gig WD 10000 rpm spinner
    Case
    micro
    Keyboard
    microsoft curve 200
    Mouse
    Logitech wireless M215
    Internet Speed
    high speed 20
    Browser
    ie 11
    Antivirus
    windows defender
    Other Info
    updated enterprise apr 2/14

caperjack

Just the Janitor
VIP Member
Guru
Posts
2,627
#15
Open the Music App then the charms bar. Choose Properties. There should be a link that says 'choose where we look for music'. Click on it and follow the instructions to see if you can point it to the right place.
correct ,there is ,as you said ,in properties ,go to settings ,and the link is there under collections , choose where to look for music
 

My Computer

System One

  • OS
    win8.1.1 enterprise
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Hinze57
    CPU
    AMD FX 6100 6core 3.30gHz
    Motherboard
    gigibyte ga-78lmy-s2p
    Memory
    4gig ddr3
    Graphics Card(s)
    Radon hd5000 Series
    Sound Card
    onboard realtek hd
    Monitor(s) Displays
    19" viewsonic/ 22"Samsung
    Screen Resolution
    1680x1050
    Hard Drives
    128gig ssd Kingston
    80gig WD 10000 rpm spinner
    Case
    micro
    Keyboard
    microsoft curve 200
    Mouse
    Logitech wireless M215
    Internet Speed
    high speed 20
    Browser
    ie 11
    Antivirus
    windows defender
    Other Info
    updated enterprise apr 2/14