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WIN 8.1 BSOD system service exception rtkvhd64.sys


Bagadur

New Member
Posts
3
#1
WIN 8.1 BSOD system service exception rtkvhd64.sys

I have this BSOD 3-4 times in a month. It is not so very big problem, but I am not able to save my work. I am an experienced user, but I can`t understand, where is the problem. May be some software, or may be my cheap ACER notebook`s hardware. It was not any problem for the first half year. May be...

Intel Celeron 2955U 1.40 GHz
4.00 GB
Win 8.1 64 bit (Japanese)
Realtek High Definition Audio
Intel HD Graphics
Broadcom NetLink (TM) Gigabit Ethernet
Qualcomm Atheros AR956x Wireless Network Adapter

There are no special programs, drivers and devices. All are cheap and usual. :rolleyes:
I need your advice. Sorry for my English. :eek:
 

My Computer

System One

  • OS
    win 8.1

lifetec

New Member
Power User
Posts
660
#2
The dumpfiles confirm the driver is rtkvhd64.sys.
This is the driver for your Realtek High definition audio device.

Because you have already the latest driver from your Acer supportpage.
It could be that your driver is corrupted., uninstall it and reinstall it.
If this does not stop the BSOD.

You could try the latest driver from the realtek page http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=8&PFid=14&Level=3&Conn=2
But it could be not compatible with your Acer Laptop, because it could be that Acer uses their own customized OEM driver.
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    self build
    CPU
    Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz
    Motherboard
    Asrock P55 Pro
    Memory
    DDR3 Team--Elite-1333 8 gb
    Graphics Card(s)
    Sapphire R9 280x
    Sound Card
    Realtek Alc 855
    Monitor(s) Displays
    Acer V233H
    Screen Resolution
    1920 x 1020
    Hard Drives
    Samsung evo 850 SSd
    Seagate ST 320 gb
    Samsung HD 750 gb
    Seagate ST 3000gb
    PSU
    OCZ Stealth 600 watt
    Case
    Antec 300
    Mouse
    Speedlink Ledos and Nexus

Bagadur

New Member
Posts
3
#4


http://www.realtek.com.tw/downloads/...Level=3&Conn=2

[FONT=Verdana, Arial, Tahoma, Calibri, Geneva, sans-serif]Was is not compatible with my notebook. Sound player freezes.[/FONT]

[FONT=Verdana, Arial, Tahoma, Calibri, Geneva, sans-serif]I tried to remove drivers by myself, but Win 8 restored them without asking. Well, I think there is something :). It is not very bad problem, I`ll endure. Thanks for information.[/FONT]
 

My Computer

System One

  • OS
    win 8.1