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Wifi connection issues with unsecured networks


lisauze

New Member
Posts
5
#1
Hi,

We have internet provided through the place we live for free. It is broadcasted as an unsecured wifi network. I can connect to the internet with no problems with my windows 7 computer. I recently got a windows 8 computer. I this computer has trouble staying connected to the unsecured network. It will connect for a few minutes then the limited connectivity will come up. Other times it says its connected has a full strength bar but the connection just spins and nothing loads. I have tried a few other forum suggestions with no luck. I have went to the settings and told the computer to not turn of the wifi to save battery which has not fixed the problem. I do not have access to the router and have not way to change anything with it. I have tried turning of the firewall turning of the windows defender to see it it was those programs but still have a connection problem. I am unsure what setting is keeping the connection from being stable with this computer.
 

My Computer

System One

  • OS
    windows 8
    Computer type
    Laptop

broe23

Retired from the grind
VIP Member
Pro User
Central IL

Posts
3,468
#2
Bad driver or has an antenna that is not as sensitive as the old Windows 7 computer. It helps to post the manufacturer & model of the computer.

Also open up a Command Prompt and enter the following without the quotes. Post the results on here: "netsh wlan show all" .
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.

lisauze

New Member
Posts
5
#3
its a toshiba satellite L875D-S7332 I ran the above here is the information

IHV diagnostics CLSID : {00000000-0000-0000-0000-000000000000}

=======================================================================
============================= SHOW INTERFACES =========================
=======================================================================

There is 1 interface on the system:
Name : Wi-Fi
Description : Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC
GUID : eda002a6-a5f8-47ac-b3d3-1e23dd2471a3
Physical address : 20:68:9d:e7:ce:62
State : connected
SSID : SP1
BSSID : 00:02:6f:7c:3a:84
Network type : Infrastructure
Radio type : 802.11g
Authentication : Open
Cipher : None
Connection mode : Auto Connect
Channel : 3
Receive rate (Mbps) : 12
Transmit rate (Mbps) : 12
Signal : 90%
Profile : SP1 2 3
Hosted network status : Not available

=======================================================================
=========================== SHOW HOSTED NETWORK =======================
=======================================================================

Hosted network settings
-----------------------
Mode : Allowed
Settings : <Not configured>
Hosted network status
---------------------
Status : Not available

=======================================================================
============================= SHOW SETTINGS ===========================
=======================================================================

Wireless LAN settings
---------------------
Show blocked networks in visible network list: No
Only use GP profiles on GP-configured networks: No
Hosted network mode allowed in WLAN service: Yes
Allow shared user credentials for network authentication: Yes
Block period: Not Configured.
Auto configuration logic is enabled on interface "Wi-Fi"

=======================================================================
============================== SHOW FILTERS ===========================
=======================================================================

Allow list on the system (group policy)
---------------------------------------
<None>
Allow list on the system (user)
-------------------------------
<None>
Block list on the system (group policy)
---------------------------------------
<None>
Block list on the system (user)
-------------------------------
<None>

=======================================================================
=========================== SHOW CREATEALLUSER ========================
=======================================================================

Everyone is allowed to create all user profiles.

=======================================================================
============================= SHOW PROFILES ===========================
=======================================================================

Profiles on interface Wi-Fi:
Group policy profiles (read only)
---------------------------------
<None>
User profiles
-------------
All User Profile : SP1 2 3
All User Profile : Spinosarus
All User Profile : SP1

=======================================================================
========================== SHOW PROFILES NAME=* =======================
=======================================================================

Profile SP1 2 3 on interface Wi-Fi:
=======================================================================
Applied: All User Profile
Profile information
-------------------
Version : 1
Type : Wireless LAN
Name : SP1 2 3
Control options :
Connection mode : Connect automatically
Network broadcast : Connect even if this network is not broadcasting
AutoSwitch : Do not switch to other networks
Connectivity settings
---------------------
Number of SSIDs : 1
SSID name : "SP1"
Network type : Infrastructure
Radio type : [ Any Radio Type ]
Vendor extension : Not present
Security settings
-----------------
Authentication : Open
Cipher : None
Security key : Absent
Key Index : 1
Cost settings
-------------
Cost : Unrestricted
Congested : No
Approaching Data Limit : No
Over Data Limit : No
Roaming : No
Cost Source : Default

Profile Spinosarus on interface Wi-Fi:
=======================================================================
Applied: All User Profile
Profile information
-------------------
Version : 1
Type : Wireless LAN
Name : Spinosarus
Control options :
Connection mode : Connect automatically
Network broadcast : Connect only if this network is broadcasting
AutoSwitch : Do not switch to other networks
Connectivity settings
---------------------
Number of SSIDs : 1
SSID name : "Spinosarus"
Network type : Infrastructure
Radio type : [ Any Radio Type ]
Vendor extension : Not present
Security settings
-----------------
Authentication : WPA2-Personal
Cipher : CCMP
Security key : Present
Cost settings
-------------
Cost : Unrestricted
Congested : No
Approaching Data Limit : No
Over Data Limit : No
Roaming : No
Cost Source : Default

Profile SP1 on interface Wi-Fi:
=======================================================================
Applied: All User Profile
Profile information
-------------------
Version : 1
Type : Wireless LAN
Name : SP1
Control options :
Connection mode : Connect automatically
Network broadcast : Connect even if this network is not broadcasting
AutoSwitch : Do not switch to other networks
Connectivity settings
---------------------
Number of SSIDs : 1
SSID name : "SP1"
Network type : Infrastructure
Radio type : [ Any Radio Type ]
Vendor extension : Not present
Security settings
-----------------
Authentication : WPA2-Personal
Cipher : TKIP
Security key : Present
Cost settings
-------------
Cost : Unrestricted
Congested : No
Approaching Data Limit : No
Over Data Limit : No
Roaming : No
Cost Source : Default

=======================================================================
======================= SHOW NETWORKS MODE=BSSID ======================
=======================================================================

Interface name : Wi-Fi
There are 3 networks currently visible.
SSID 1 :
Network type : Infrastructure
Authentication : Open
Encryption : None
BSSID 1 : 88:dc:96:14:81:3c
Signal : 58%
Radio type : 802.11g
Channel : 3
Basic rates (Mbps) : 1 2 5.5 11
Other rates (Mbps) : 6 9 12 18 24 36 48 54
BSSID 2 : 88:dc:96:14:81:3a
Signal : 44%
Radio type : 802.11g
Channel : 3
Basic rates (Mbps) : 1 2 5.5 11
Other rates (Mbps) : 6 9 12 18 24 36 48 54
SSID 2 : SP1
Network type : Infrastructure
Authentication : Open
Encryption : None
BSSID 1 : 8a:dc:96:14:81:3c
Signal : 50%
Radio type : 802.11g
Channel : 3
Basic rates (Mbps) : 1 2 5.5 11
Other rates (Mbps) : 6 9 12 18 24 36 48 54
BSSID 2 : 00:02:6f:7c:3a:84
Signal : 49%
Radio type : 802.11g
Channel : 3
Basic rates (Mbps) : 1 2 5.5 11
Other rates (Mbps) : 6 9 12 18 24 36 48 54
BSSID 3 : 8a:dc:96:14:81:3a
Signal : 18%
Radio type : 802.11g
Channel : 3
Basic rates (Mbps) : 1 2 5.5 11
Other rates (Mbps) : 6 9 12 18 24 36 48 54
SSID 3 : EZ-Bridge
Network type : Infrastructure
Authentication : WPA2-Personal
Encryption : CCMP
BSSID 1 : 00:11:7c:0c:2d:6f
Signal : 50%
Radio type : 802.11g
Channel : 11
Basic rates (Mbps) : 1 2 5.5 11
Other rates (Mbps) : 6 9 12 18 24 36 48 54

C:\Users\New>
C:\Users\New>
 

My Computer

System One

  • OS
    windows 8
    Computer type
    Laptop

broe23

Retired from the grind
VIP Member
Pro User
Central IL

Posts
3,468
#4
The signal is too low for you to connect is why. Anything below 76% for Signal. You are never going to be able to keep the connection alive. No matter what you do with that machine.

The best thing I would suggest. Is using a USB adapter with external antennas, if it is a laptop. You may be able to use an Access Point as a Bridge to attempt to grab a better connection for units in your place.

The problem is that whomever setup that A/P infrastructure. Did not look at allowing enough coverage for everyone that may access it from outside the fringe coverage area.

You can use inSSIDer to try and find the best signal in your place. But really nothing can be done until the owner of that WiFi network either upgrades their equipment, or adds more Access Points to cover the fringe area.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.

lisauze

New Member
Posts
5
#5
I have tried connecting the labtop to both a wifi booster antenna and a linksys wifi adapter and the computer will not connect to the wifi signals they provide at all. Only to the internal wifi signals. The connection just keeps spinning and the connection shows as full. When I trouble shoot the connection it says nothing is wrong.
 

My Computer

System One

  • OS
    windows 8
    Computer type
    Laptop
#6
The signal strength is actually 90 percent.

The problem is that there are no Windows 8 drivers that are going to connect to an unsecured wireless G network. And there shouldn't be any either, Wireless G is over ten years out of date and unsecured networks are just plain dangerous.

Time for someone to upgrade their hardware. Maybe a USB adaptor would work. I'm outta here. :cool:
 

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Home built
    CPU
    Q9650 @ 4.05 GHz
    Motherboard
    Gforce 780i SLI FTW
    Memory
    8GB Gskill DDR2 1200Mhz
    Graphics Card(s)
    GTX-480
    Sound Card
    Asus D2 Xonar
    Monitor(s) Displays
    HannsG
    Screen Resolution
    1680x1050
    Hard Drives
    Gskill 120GB SSD
    PSU
    Thermal Take 1000watts
    Case
    Thermal Take Xtreme
    Cooling
    9 fans air cooled
    Keyboard
    G15 logitech
    Mouse
    G9 logitech
    Internet Speed
    50mbps

lisauze

New Member
Posts
5
#7
Does that mean we should downgrade to windows 7? We cannot get any other type of internet it is the unsecured wifi connection or nothing
 

My Computer

System One

  • OS
    windows 8
    Computer type
    Laptop

broe23

Retired from the grind
VIP Member
Pro User
Central IL

Posts
3,468
#8
No it does not mean to downgrade to Windows 7. Your problem is that the fact that there is not enough coverage from the A/P. You are on the fringe edge of its signal. So you will never get a good connection, no matter what OS you use on that unit.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
#9
Does that mean we should downgrade to windows 7? We cannot get any other type of internet it is the unsecured wifi connection or nothing
I'd go with Windows 7 here because it's G signal and most Windows 8 drivers don't support wireless G, depends on the router, drivers etc. You may be able to find a USB wireless NIC that will work. The signal strength is 90 percent so that is not the issue here. I've seen this many times. I've highlighted those things below. Have a nice day.

Radio type : 802.11g
Authentication : Open
Cipher : None
Connection mode : Auto Connect
Channel : 3
Receive rate (Mbps) : 12
Transmit rate (Mbps) : 12
Signal : 90%
Profile : SP1 2 3
Hosted network status : Not available
 

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Home built
    CPU
    Q9650 @ 4.05 GHz
    Motherboard
    Gforce 780i SLI FTW
    Memory
    8GB Gskill DDR2 1200Mhz
    Graphics Card(s)
    GTX-480
    Sound Card
    Asus D2 Xonar
    Monitor(s) Displays
    HannsG
    Screen Resolution
    1680x1050
    Hard Drives
    Gskill 120GB SSD
    PSU
    Thermal Take 1000watts
    Case
    Thermal Take Xtreme
    Cooling
    9 fans air cooled
    Keyboard
    G15 logitech
    Mouse
    G9 logitech
    Internet Speed
    50mbps

lisauze

New Member
Posts
5
#10
But I have tried the boosters and I can't connect with it or the adapter. It days i'm connected but when I select Firefox or explorer it says its it is not connected or the status bar just spins. When I troubleshoot the connection it says no issues found
 

My Computer

System One

  • OS
    windows 8
    Computer type
    Laptop