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WiFi Connection is Good But Can't Connect to the Internet


#1
Hello.

I have a problem here. Everytime I connect to my WiFi, it looks like this:

Wifi 3.png

It says "Internet Access", but I can't access any website. What is going on here? The only solution I find this so far is to turn off the Wi-Fi adapter then turn it on again. It makes me tired. Is there any solution available?

Oh yeah, I've tried updating the driver, but it says "Your Adapter is up to date".

Adapter: Ralink RT3290 802.11bgn Wi-Fi Adapter

Thanks.

Regards,
Akip
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    Laptop
    System Manufacturer/Model Number
    Hewlett-Packard
    CPU
    Intel Core i3 2328M CPU 2.2GHz
    Motherboard
    InsydeH2O F.12
    Memory
    2 GB
    Graphics Card(s)
    AMD Radeon 7400M Series
    Sound Card
    High Definition Audio Device
    Monitor(s) Displays
    Generic PnP Monitor
    Screen Resolution
    1366 x 768
    Hard Drives
    Seagate ST500LM012 HN-M500MBB
    PNY Transformer USB Device
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    Synaptics PS/2 Port TouchPad
    Internet Speed
    7.2 MB/s
    Browser
    Mozilla Firefox
    Antivirus
    Windows Defender

jds63

New Member
Pro User
N.Y.

Posts
2,214
#2
Try to troubleshoot it ? In notification area, bottom right, right click the network icon.Click Diagnose in WiFi Status from image you posted. Might need reset adapter. Which browsers any, IE too, see you use Mozilla ? What exactly does it say in browsers ? Try reset browser too.
 

My Computer

System One

  • OS
    Windows 10 Pro 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    CyberPowerPC Gamer Xtreme 1502 (GX1502)
    CPU
    Intel Core i7 5820K 3.30 GHZ 64 bit 6-Core Processor
    Motherboard
    Gigabyte GA-X99-UD3
    Memory
    G.Skill 16GB Quad Channel DDR4-2400MHZ
    Graphics Card(s)
    EVGA GeForce GTX 970 SSC ACX 2.0+ DDR5 4GB
    Sound Card
    Creative Sound Blaster ZxR 5.1
    Monitor(s) Displays
    ASUS PA24Q 24" Pro Art IPS LCD/LED Backlit 1920x1200
    Screen Resolution
    1920x1200 16:10
    Hard Drives
    SAMSUNG 850 EVO 250GB SATA 6Gb/s 2.5" Internal SSD,
    Crucial MX100 512GB SATA 6Gb/s 2.5" Internal SSD,
    WD WD10EZEX-00RKKA0 1TB SATA 6Gb/s 3.5 Internal HDD
    PSU
    EVGA SuperNOVA 750 G2 750W 80 Plus Gold Full Modular
    Case
    AZZA Cosmas Black Gaming Case
    Cooling
    Cool Master Hyper 212 Evo Dual 120mm, ( 2) Noctua PWM 120mm Case Fans (1) Gelid PWM 120mm Blue LED
    Keyboard
    Logitech K800 Illumiated Wireless Keyboard
    Mouse
    Logitech M570 Wireless Trackball
    Internet Speed
    84mbps /94mbps
    Browser
    Mozilla Firefox 41.0.1 / Microsoft Edge/ IE 11
    Antivirus
    Norton Security 2015
    Other Info
    Pioneer BDR-209DBK 16x Blu-Ray Burner, LG 24x Dual Layer DVD Burner,
    StarTech Front Bay 22-in-1 USB 2.0 Internal Multi Media Memory Card Reader,Logitech Z906 5.1 Speaker system
#3
I have already do it. The troubleshooter says couldn't identify the problem. Yeah, reseting the adapter is my only choice, but after some time it happens again. Any browser, even my Steam (software) can't connect to internet too.

Thanks.

Regards,
Akip
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    Laptop
    System Manufacturer/Model Number
    Hewlett-Packard
    CPU
    Intel Core i3 2328M CPU 2.2GHz
    Motherboard
    InsydeH2O F.12
    Memory
    2 GB
    Graphics Card(s)
    AMD Radeon 7400M Series
    Sound Card
    High Definition Audio Device
    Monitor(s) Displays
    Generic PnP Monitor
    Screen Resolution
    1366 x 768
    Hard Drives
    Seagate ST500LM012 HN-M500MBB
    PNY Transformer USB Device
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    Synaptics PS/2 Port TouchPad
    Internet Speed
    7.2 MB/s
    Browser
    Mozilla Firefox
    Antivirus
    Windows Defender

popeye

New Member
VIP Member
Guru
United States

Posts
3,090
#4
How about router settings/firmware?
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model Number
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.

broe23

Retired from the grind
VIP Member
Pro User
Central IL

Posts
3,468
#5
How about Firewall/Internet Security software?
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.

Berton

New Member
Power User
Forever West

Posts
591
#6
How about Control Panel, Internet Options, Connections tab, LAN settings and assure a checkmark in ONLY the first item? It's usually set by default but some infections or programs can change it. Don't want anything in Proxy unless your ISP needs it and they'll tell you.
 

My Computer

System One

  • OS
    WinVista, Win7, Win8.1, Win10, Mac OS X 10.10, Linux Mint 17.1
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    2 Customs and 3 OEM/Brands
    CPU
    AMD and Intel
#7
I've checked everything including router settings. No problem in there.

I never touch any LAN settings in Internet Options.

Oh yeah, I've checked this with my friend's Wi-Fi, but the problem is same. Not only once, but twice. So, it is not my route.

Thanks.

Regards,
Akip
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    Laptop
    System Manufacturer/Model Number
    Hewlett-Packard
    CPU
    Intel Core i3 2328M CPU 2.2GHz
    Motherboard
    InsydeH2O F.12
    Memory
    2 GB
    Graphics Card(s)
    AMD Radeon 7400M Series
    Sound Card
    High Definition Audio Device
    Monitor(s) Displays
    Generic PnP Monitor
    Screen Resolution
    1366 x 768
    Hard Drives
    Seagate ST500LM012 HN-M500MBB
    PNY Transformer USB Device
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    Synaptics PS/2 Port TouchPad
    Internet Speed
    7.2 MB/s
    Browser
    Mozilla Firefox
    Antivirus
    Windows Defender

Berton

New Member
Power User
Forever West

Posts
591
#8
I never touch any LAN settings in Internet Options.
But did you look at them to verify they are correct? With WinXP one had to make that setting about "Automatically detect......" but Win7 installs with it set by default. Reiterating my statement, infections are known to change things.
 

My Computer

System One

  • OS
    WinVista, Win7, Win8.1, Win10, Mac OS X 10.10, Linux Mint 17.1
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    2 Customs and 3 OEM/Brands
    CPU
    AMD and Intel
#9
Yeah, I've tried check it back and it's been "Automatically Detect...." like you said before. It is the very first option. I don't know what to do.

Regards,
Akip
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    Laptop
    System Manufacturer/Model Number
    Hewlett-Packard
    CPU
    Intel Core i3 2328M CPU 2.2GHz
    Motherboard
    InsydeH2O F.12
    Memory
    2 GB
    Graphics Card(s)
    AMD Radeon 7400M Series
    Sound Card
    High Definition Audio Device
    Monitor(s) Displays
    Generic PnP Monitor
    Screen Resolution
    1366 x 768
    Hard Drives
    Seagate ST500LM012 HN-M500MBB
    PNY Transformer USB Device
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    Synaptics PS/2 Port TouchPad
    Internet Speed
    7.2 MB/s
    Browser
    Mozilla Firefox
    Antivirus
    Windows Defender

popeye

New Member
VIP Member
Guru
United States

Posts
3,090
#10
All I got is this:

[Windows Key] + [X] and select Command Prompt (Admin).


At the command prompt type: netsh winsock reset catalog and press [Enter].


Next type: netsh int ip reset reset.log and press [Enter].


Restart your PC for the changes to take effect.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model Number
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
#11
Ok, give me some time to do that, I'll come back after it finish.

Regards,
Akip
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    Laptop
    System Manufacturer/Model Number
    Hewlett-Packard
    CPU
    Intel Core i3 2328M CPU 2.2GHz
    Motherboard
    InsydeH2O F.12
    Memory
    2 GB
    Graphics Card(s)
    AMD Radeon 7400M Series
    Sound Card
    High Definition Audio Device
    Monitor(s) Displays
    Generic PnP Monitor
    Screen Resolution
    1366 x 768
    Hard Drives
    Seagate ST500LM012 HN-M500MBB
    PNY Transformer USB Device
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    Synaptics PS/2 Port TouchPad
    Internet Speed
    7.2 MB/s
    Browser
    Mozilla Firefox
    Antivirus
    Windows Defender

Khrazy

New Member
Canada

Posts
7
#12
All I got is this:

[Windows Key] + [X] and select Command Prompt (Admin).


At the command prompt type: netsh winsock reset catalog and press [Enter].


Next type: netsh int ip reset reset.log and press [Enter].


Restart your PC for the changes to take effect.
I have the same problem as Akip and am just curious, is it supposed to show this message after doing "netsh int ip reset reset.log"?
Untitled.png
IT says:
Resetting Failed
Access is denied
 
Last edited:

My Computer

System One

  • OS
    windows 8.1 (64-bit)
    Computer type
    Laptop
    System Manufacturer/Model Number
    HP Notebook 2000-2d13CA
    Memory
    4GB DDR3 SDRAM
    Graphics Card(s)
    Intel High-Definition (HD) Graphics Driver
    Sound Card
    Realtek High-Definition (HD) Audio Driver
    Monitor(s) Displays
    15.6-inch diagonal HD BrightView LED-backlit display (1366x768)
    Hard Drives
    500GB 5400RPM hard drive
    Keyboard
    Full-size keyboard
    Mouse
    Touchpad supporting multi-touch gestures with on/off button
    Browser
    Mozilla Firefox, Google Chrome, Internet Explorer
    Antivirus
    Norton Antivirus
    Other Info
    2 years old