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Why don't I get a Windows 8.1 Update in store?


SDhamija

Member
Member
Delhi, India

Posts
58
#1
Okay now, today is October 18th and I've not got a Windows 8.1 update in store yet. I've Installed all the updates that were available for windows, restarted my PC several times but I still don't get it. What could be the reason and how do I get it?
 

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#2
Have you checked with any of your friends locally to see if they have the update in the MS store? If not, then it's a problem with your country. If your friends, locally, have it then it could be any number of things....internet blockage, a data cap from your ISP, your computer and it goes on.

Is there something specifically from MS about your Country as to what version of the OS you get to install?
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    AMD Phenom II X 4 965 BE
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    Gigabyte GA-MA790X-DS4
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SDhamija

Member
Member
Delhi, India

Posts
58
#3
I don't think that's the case because on Microsoft website, I see that Windows 8.1 is available for download in INDIA where I live. So, it should be there... But it's not there!
Also, there are friends who have Windows 8 and they got the update yesterday itself. But also there is no Internet blockage I guess as I can use other internet services normally.
 

My Computer

System One

  • OS
    Windows 8 Pro, Windows 8.1
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    PC/Desktop
    CPU
    Intel Core 2 Duo E7500 [email protected]
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    BIOSTAR G31M
    Memory
    4GB DDR2
    Graphics Card(s)
    AMD/ATI Radeon HD 5450 1024 MB
    Sound Card
    Via HD Audio
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    LG W1943C
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    1360x768
    Hard Drives
    1 x 500 GB HDD (ST3500418AS)
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    Intex 500 Watts
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    Intex Ripple
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SDhamija

Member
Member
Delhi, India

Posts
58
#4
So... Any solution to this? Because I don't want to do a clean install and moreover, I don't want to pay for it again!
 

My Computer

System One

  • OS
    Windows 8 Pro, Windows 8.1
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    PC/Desktop
    CPU
    Intel Core 2 Duo E7500 [email protected]
    Motherboard
    BIOSTAR G31M
    Memory
    4GB DDR2
    Graphics Card(s)
    AMD/ATI Radeon HD 5450 1024 MB
    Sound Card
    Via HD Audio
    Monitor(s) Displays
    LG W1943C
    Screen Resolution
    1360x768
    Hard Drives
    1 x 500 GB HDD (ST3500418AS)
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    Intex 500 Watts
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    Dell MS 111
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SDhamija

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Member
Delhi, India

Posts
58
#5
Anyone???:cry:
 

My Computer

System One

  • OS
    Windows 8 Pro, Windows 8.1
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    PC/Desktop
    CPU
    Intel Core 2 Duo E7500 [email protected]
    Motherboard
    BIOSTAR G31M
    Memory
    4GB DDR2
    Graphics Card(s)
    AMD/ATI Radeon HD 5450 1024 MB
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    Via HD Audio
    Monitor(s) Displays
    LG W1943C
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    1360x768
    Hard Drives
    1 x 500 GB HDD (ST3500418AS)
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    Intex 500 Watts
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JOD

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Posts
21
#6

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DavidY

Active Member
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Posts
955
#7
What happens if you try this...?

Use the Upgrade Assistant and run it. This is the UK site; you may need to change it to the equivalent for your country.
Upgrade Assistant: FAQ - Microsoft Windows Help

If you're lucky, the Upgrade Assistant will say you can't buy it but download it from the Store, at which point I think it will show you a "Go to the store" link which will take you to the correct Windows Store page.
 

My Computer

System One

  • OS
    Windows 8.1, 10

PhredE

New Member
Posts
5
#8
Any luck, SD?
I had a similar problem earlier today with the store offering only the 8.1 Preview. Store now corrected.
Maybe India's throttled for the time being, what with a billion potential customers threatening to swamp the servers, along with the rest of the world.

I can't agree with JOD and a necessary link to an account. I've avoided any email addresses with 8.x so far and I managed the 8.1 update.
BTW, there's a Youtube video on 8.1 appearing to force us to sign on to a Microsoft account to use 8.1. Not so, and you don't have to fake an address, either.
 

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System One

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    Windows 8 Pro
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    Custom
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    i7 920
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    Gigabyte X58-UDP4
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SDhamija

Member
Member
Delhi, India

Posts
58
#9
@JOD I'm logged in with my Microsoft account already but still don't see the update...
And @DavidY I'll try running upgrade assistant when I get back home... And let you all know...
 

My Computer

System One

  • OS
    Windows 8 Pro, Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel Core 2 Duo E7500 [email protected]
    Motherboard
    BIOSTAR G31M
    Memory
    4GB DDR2
    Graphics Card(s)
    AMD/ATI Radeon HD 5450 1024 MB
    Sound Card
    Via HD Audio
    Monitor(s) Displays
    LG W1943C
    Screen Resolution
    1360x768
    Hard Drives
    1 x 500 GB HDD (ST3500418AS)
    PSU
    Intex 500 Watts
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    Intex Ripple
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    Conventional
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    Dell MS 111
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SDhamija

Member
Member
Delhi, India

Posts
58
#10
@PhredE I don't even get windows 8.1 preview update... :(
Don't know what's wrong!
 

My Computer

System One

  • OS
    Windows 8 Pro, Windows 8.1
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    PC/Desktop
    CPU
    Intel Core 2 Duo E7500 [email protected]
    Motherboard
    BIOSTAR G31M
    Memory
    4GB DDR2
    Graphics Card(s)
    AMD/ATI Radeon HD 5450 1024 MB
    Sound Card
    Via HD Audio
    Monitor(s) Displays
    LG W1943C
    Screen Resolution
    1360x768
    Hard Drives
    1 x 500 GB HDD (ST3500418AS)
    PSU
    Intex 500 Watts
    Case
    Intex Ripple
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Tews

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Posts
279
#11
Is your Windows 8 a retail version, or,MSDN/TechNet ?
 

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    64-bit Windows 8.1 Pro
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SDhamija

Member
Member
Delhi, India

Posts
58
#12
I really don't know what that means... It came pre-installed when I purchased my machine
 

My Computer

System One

  • OS
    Windows 8 Pro, Windows 8.1
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    PC/Desktop
    CPU
    Intel Core 2 Duo E7500 [email protected]
    Motherboard
    BIOSTAR G31M
    Memory
    4GB DDR2
    Graphics Card(s)
    AMD/ATI Radeon HD 5450 1024 MB
    Sound Card
    Via HD Audio
    Monitor(s) Displays
    LG W1943C
    Screen Resolution
    1360x768
    Hard Drives
    1 x 500 GB HDD (ST3500418AS)
    PSU
    Intex 500 Watts
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    Intex Ripple
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SDhamija

Member
Member
Delhi, India

Posts
58
#13
Or maybe its kms activated. I really don't know... Is it even legal? Because I didn't bother as long as it's working.
 

My Computer

System One

  • OS
    Windows 8 Pro, Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel Core 2 Duo E7500 [email protected]
    Motherboard
    BIOSTAR G31M
    Memory
    4GB DDR2
    Graphics Card(s)
    AMD/ATI Radeon HD 5450 1024 MB
    Sound Card
    Via HD Audio
    Monitor(s) Displays
    LG W1943C
    Screen Resolution
    1360x768
    Hard Drives
    1 x 500 GB HDD (ST3500418AS)
    PSU
    Intex 500 Watts
    Case
    Intex Ripple
    Cooling
    Conventional
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    Logitech
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    Dell MS 111
    Internet Speed
    512 kbps Downstream, 320 kbps Upstream
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SDhamija

Member
Member
Delhi, India

Posts
58
#14
That's what I see.JPG

Okay.. So I used Windows 8.1 Update Assistant... all my apps were compatible but the main part, It says in the end that "Windows 8.1 can't be downloaded from here" "But you can download it from the Windows Store" and when I click 'Go to Store', It takes me to store with no tile for windows 8.1.

Store.png

So, anything else I can do?
 
Last edited:

My Computer

System One

  • OS
    Windows 8 Pro, Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel Core 2 Duo E7500 [email protected]
    Motherboard
    BIOSTAR G31M
    Memory
    4GB DDR2
    Graphics Card(s)
    AMD/ATI Radeon HD 5450 1024 MB
    Sound Card
    Via HD Audio
    Monitor(s) Displays
    LG W1943C
    Screen Resolution
    1360x768
    Hard Drives
    1 x 500 GB HDD (ST3500418AS)
    PSU
    Intex 500 Watts
    Case
    Intex Ripple
    Cooling
    Conventional
    Keyboard
    Logitech
    Mouse
    Dell MS 111
    Internet Speed
    512 kbps Downstream, 320 kbps Upstream
    Browser
    Google Chrome, Internet Explorer 10
    Antivirus
    Windows Defender

jimbo45

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Hafnarfjörður IS

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4,373
#15
Hi there
there have been a few issues on this topic -- there are some updates to W8 you need to have installed before the update will work.

Cheers
jimbo
 

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SDhamija

Member
Member
Delhi, India

Posts
58
#16
Yes... I read this on this very forum and installed all updates that were available. But still I don't get that update.
 

My Computer

System One

  • OS
    Windows 8 Pro, Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel Core 2 Duo E7500 [email protected]
    Motherboard
    BIOSTAR G31M
    Memory
    4GB DDR2
    Graphics Card(s)
    AMD/ATI Radeon HD 5450 1024 MB
    Sound Card
    Via HD Audio
    Monitor(s) Displays
    LG W1943C
    Screen Resolution
    1360x768
    Hard Drives
    1 x 500 GB HDD (ST3500418AS)
    PSU
    Intex 500 Watts
    Case
    Intex Ripple
    Cooling
    Conventional
    Keyboard
    Logitech
    Mouse
    Dell MS 111
    Internet Speed
    512 kbps Downstream, 320 kbps Upstream
    Browser
    Google Chrome, Internet Explorer 10
    Antivirus
    Windows Defender

tinmar49

Member
Member
Posts
58
#17
Don't give up, I have updated three pc's from 8 to 8.1 and each time I had difficulty finding the site which had the actual download.
 

My Computer

System One

  • OS
    win7 64
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    athlon2x2 240e
    Motherboard
    asus m4a87td evo
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    2x4gb ddr3 1600
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    ati 5670
#18

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    AMD Phenom II X 4 965 BE
    Motherboard
    Gigabyte GA-MA790X-DS4
    Memory
    G-Skill 8 GB PC 8500
    Graphics Card(s)
    AMD XFX HD Radeon 6790D
    Sound Card
    Realtek HD onboard
    Monitor(s) Displays
    2l Samsung SyncMaster S20B300
    Screen Resolution
    1600 X 900
    Hard Drives
    Seagate Barracuda 320 GB w/OS
    Seagate Barracuda 1 TB data storage
    PSU
    Ultra X4 750 watt fully modular
    Case
    Thermaltake OverSeer RX 1 fulltower
    Cooling
    Cooler Master Hyper212 120mm
    Keyboard
    Logitech G510
    Mouse
    Razor DeathAdder 3.5

DavidY

Active Member
VIP Member
Pro User
Posts
955
#19
Hi there
there have been a few issues on this topic -- there are some updates to W8 you need to have installed before the update will work.

Cheers
jimbo
Exactly.....have a look here...

Why can't I find the update in the Store? - Microsoft Windows Help
Although I think you do need to be up to date, the main update mentioned (KB2871389) isn't downloaded by Windows 8.1 Preview.

Theog even tried installing it manually here and it wouldn't work in 8.1 Preview; it's only for 8.
 

My Computer

System One

  • OS
    Windows 8.1, 10

SDhamija

Member
Member
Delhi, India

Posts
58
#20
I installed KB 2871389 update but still couldn't find the windows 8.1 in store.
As I said, I've installed all updates available for my pc but still i don't get windows 8 .1 update in store.
Is there any other way i could get it?
 

My Computer

System One

  • OS
    Windows 8 Pro, Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel Core 2 Duo E7500 [email protected]
    Motherboard
    BIOSTAR G31M
    Memory
    4GB DDR2
    Graphics Card(s)
    AMD/ATI Radeon HD 5450 1024 MB
    Sound Card
    Via HD Audio
    Monitor(s) Displays
    LG W1943C
    Screen Resolution
    1360x768
    Hard Drives
    1 x 500 GB HDD (ST3500418AS)
    PSU
    Intex 500 Watts
    Case
    Intex Ripple
    Cooling
    Conventional
    Keyboard
    Logitech
    Mouse
    Dell MS 111
    Internet Speed
    512 kbps Downstream, 320 kbps Upstream
    Browser
    Google Chrome, Internet Explorer 10
    Antivirus
    Windows Defender