• This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn more.

Solved what is the correct device name


avismile10

New Member
canada

Posts
24
#1
hi there ;)
i bought a IOGEAR Bluetooth usb adapter for my computer now i want to get the right driver for it but here starts the fun
on the USB is written "GBU521" on the mini CD that came with the adapter is written "GBU521.GBU521W6" when i plugged in the adapter in my PC Windows automatically downloaded the drivers for it and the name in "Devices And Printers" is "BCM20702A0" :zip:
so what is the correct device name to be able to get the "latest" driver? :huh:

(i know that i am able to just install the software that came with the adapter [on the mini CD] but i don't want to as in
1. i bought it on ebay so i don't know if i could trust 100% percent the guy that sold it that this is indeed the correct driver [i don't want any BSOD'es from this]
2. i always like to go to the vendors site and get the latest drivers from there [it's better and safer]
3. now that i don't know what's the name [and that there already a driver installed] i don't want to start up with my PC and get a BSOB)
(and yes i know that why not leave it as it is? well i still want a hard copy of the latest driver as i am not always on a internet accessible PC)

thanks in advance to all :D THANK YOU :D
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel Core i5 4xxx @ 3.00GHz
    Motherboard
    Gigabyte Technology Co., Ltd. P85-D3
    Memory
    8.00 GB Dual-Channel DDR3 @ 797MHz
    Graphics Card(s)
    NVIDIA GeForce GTX 750 Ti
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    L22T-7 LED on NVIDIA GeForce GTX 750 Ti
    Screen Resolution
    1920x1080 pixels
    Hard Drives
    WD 1 TB
    SSD 120 GB
    Keyboard
    Microsoft Desktop 2000
    Mouse
    Microsoft Desktop 2000
    Browser
    chrome
    Antivirus
    Eset Smart security

avismile10

New Member
canada

Posts
24
#2
no one knows :(
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel Core i5 4xxx @ 3.00GHz
    Motherboard
    Gigabyte Technology Co., Ltd. P85-D3
    Memory
    8.00 GB Dual-Channel DDR3 @ 797MHz
    Graphics Card(s)
    NVIDIA GeForce GTX 750 Ti
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    L22T-7 LED on NVIDIA GeForce GTX 750 Ti
    Screen Resolution
    1920x1080 pixels
    Hard Drives
    WD 1 TB
    SSD 120 GB
    Keyboard
    Microsoft Desktop 2000
    Mouse
    Microsoft Desktop 2000
    Browser
    chrome
    Antivirus
    Eset Smart security

hTconeM9user

Windows 10 and Edge No 1
Member
Eastbourne uk

Posts
89
#3
hi there ;)
i bought a IOGEAR Bluetooth usb adapter for my computer now i want to get the right driver for it but here starts the fun
on the USB is written "GBU521" on the mini CD that came with the adapter is written "GBU521.GBU521W6" when i plugged in the adapter in my PC Windows automatically downloaded the drivers for it and the name in "Devices And Printers" is "BCM20702A0" :zip:
so what is the correct device name to be able to get the "latest" driver? :huh:

(i know that i am able to just install the software that came with the adapter [on the mini CD] but i don't want to as in
1. i bought it on ebay so i don't know if i could trust 100% percent the guy that sold it that this is indeed the correct driver [i don't want any BSOD'es from this]
2. i always like to go to the vendors site and get the latest drivers from there [it's better and safer]
3. now that i don't know what's the name [and that there already a driver installed] i don't want to start up with my PC and get a BSOB)
(and yes i know that why not leave it as it is? well i still want a hard copy of the latest driver as i am not always on a internet accessible PC)

thanks in advance to all :D THANK YOU :D
Is "GBU521" stamped like embedded on the usb Blue tooth adaptor if it is then that is the number you need.
On the cd that came with it covers both yours and several other drivers.
I have a cd for my printer and on the disc it not only covers my printer but all of them in that series, when you insert the cd with the adaptor it will find the drivers for that make.#
The third number is Microsoft own number, if you uninstall their number and put disc in it should install the driver and update the latest software for it.
Hope I have helped you and explained how the cd works
 

My Computer

System One

  • OS
    Windows 10 x64 Home Version 1803 (Build 17134).472
    Computer type
    Laptop
    System Manufacturer/Model
    HP 15-bw067sa
    CPU
    AMD Dual-Core Processor E1-7010(1.5GHz)
    Motherboard
    HP
    Memory
    4096MB RAM
    Graphics Card(s)
    AMD Radeon tm R2 Graphics
    Screen Resolution
    1366x768 Pixels
    Hard Drives
    Toshiba
    Case
    True Blue
    Cooling
    Fan
    Keyboard
    Prection Touchpad
    Mouse
    Built in with touch keyboard
    Internet Speed
    Fast
    Browser
    Microsoft Edge
    Antivirus
    Windows Defender
    Other Info
    Microsoft Office 365 new version: Fast Track Office 2016
    CCleaner

avismile10

New Member
canada

Posts
24
#4
1.Is "GBU521" stamped like embedded on the usb Blue tooth adaptor if it is then that is the number you need.
On the cd that came with it covers both yours and several other drivers.
I have a cd for my printer and on the disc it not only covers my printer but all of them in that series, when you insert the cd with the adaptor it will find the drivers for that make.#
2. The third number is Microsoft own number, if you uninstall their number and put disc in it should install the driver and update the latest software for it.
3. Hope I have helped you and explained how the cd works
1. nope it's a sticker

2. what does it mean "microsoft number"? that is supposed to be the device name no?

3. thanks
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel Core i5 4xxx @ 3.00GHz
    Motherboard
    Gigabyte Technology Co., Ltd. P85-D3
    Memory
    8.00 GB Dual-Channel DDR3 @ 797MHz
    Graphics Card(s)
    NVIDIA GeForce GTX 750 Ti
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    L22T-7 LED on NVIDIA GeForce GTX 750 Ti
    Screen Resolution
    1920x1080 pixels
    Hard Drives
    WD 1 TB
    SSD 120 GB
    Keyboard
    Microsoft Desktop 2000
    Mouse
    Microsoft Desktop 2000
    Browser
    chrome
    Antivirus
    Eset Smart security

hTconeM9user

Windows 10 and Edge No 1
Member
Eastbourne uk

Posts
89
#5
1.Is "GBU521" stamped like embedded on the usb Blue tooth adaptor if it is then that is the number you need.
On the cd that came with it covers both yours and several other drivers.
I have a cd for my printer and on the disc it not only covers my printer but all of them in that series, when you insert the cd with the adaptor it will find the drivers for that make.#
2. The third number is Microsoft own number, if you uninstall their number and put disc in it should install the driver and update the latest software for it.
3. Hope I have helped you and explained how the cd works
1. nope it's a sticker

2. what does it mean "microsoft number"? that is supposed to be the device name no?

3. thanks
1. It came with a sticker was it from a private seller or a shop if a shop then that sticker is genuine.
2 I meant this "BCM20702A0 is Microsoft own driver.
3. If genuine then run has I put above ok
pleased to try and help
 

My Computer

System One

  • OS
    Windows 10 x64 Home Version 1803 (Build 17134).472
    Computer type
    Laptop
    System Manufacturer/Model
    HP 15-bw067sa
    CPU
    AMD Dual-Core Processor E1-7010(1.5GHz)
    Motherboard
    HP
    Memory
    4096MB RAM
    Graphics Card(s)
    AMD Radeon tm R2 Graphics
    Screen Resolution
    1366x768 Pixels
    Hard Drives
    Toshiba
    Case
    True Blue
    Cooling
    Fan
    Keyboard
    Prection Touchpad
    Mouse
    Built in with touch keyboard
    Internet Speed
    Fast
    Browser
    Microsoft Edge
    Antivirus
    Windows Defender
    Other Info
    Microsoft Office 365 new version: Fast Track Office 2016
    CCleaner

avismile10

New Member
canada

Posts
24
#6
1. It came with a sticker was it from a private seller or a shop if a shop then that sticker is genuine.
2 I meant this "BCM20702A0 is Microsoft own driver.
3. If genuine then run has I put above ok
pleased to try and help
1. private seller

2. microsoft creates drivers? (never heard of that)
if they do how do i get this driver from microsoft servers for future installations?

thanks for trying to help:D
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel Core i5 4xxx @ 3.00GHz
    Motherboard
    Gigabyte Technology Co., Ltd. P85-D3
    Memory
    8.00 GB Dual-Channel DDR3 @ 797MHz
    Graphics Card(s)
    NVIDIA GeForce GTX 750 Ti
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    L22T-7 LED on NVIDIA GeForce GTX 750 Ti
    Screen Resolution
    1920x1080 pixels
    Hard Drives
    WD 1 TB
    SSD 120 GB
    Keyboard
    Microsoft Desktop 2000
    Mouse
    Microsoft Desktop 2000
    Browser
    chrome
    Antivirus
    Eset Smart security

Barman58

Super Moderator
Super Moderators
#7
Bluetooth, (and other network), USB adaptors utilise drivers designed for a specific chipset, rather than a specific maker of the device. Broadcom is one of the major suppliers of bluetooth hardware to OEM manufacturers. From the BCM prefix I would assume that Windows has discovered a broadcom chipset and installed the latest driver for this type of device.

The Microsoft drivers will normally be later than the on disc version, but will possibly only provide basic feature support. whilst this may be an issue for complex hardware a bluetooth adaptor is a pretty simple device and so the Microsoft drivers should be sufficient.

Broadcom do not always make drivers available to end users but the actual manufacturer's site may have full feature drivers available.

Note - Microsoft does not actually write drivers except for it's own hardware, but sources them from OEM developers of the hardware so their drivers could be full featured and later than the manufacturers
 

My Computer

System One

  • OS
    Windows 10 Pro x64 x2 Windows 10 Enterprise x64, Ubuntu
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Real World Computing
    CPU
    AMD FX8350 8 Core @4GHz
    Motherboard
    Asus M5A78L-M USB3
    Memory
    32GB [4x8GB] DDR3 1600 MHz
    Graphics Card(s)
    Asus nVidia GTX750TI-OC-2GD5 (2GB DDR5)
    Sound Card
    ASUS Xoner DG + SPDIF to 5.1 System + HDMI
    Monitor(s) Displays
    Acer G276HL 27", (DVi) + Samsung 39" HDTV (HDMI)
    Screen Resolution
    1920 x 1080 @60Hz + 1920 x 1080 @60Hz
    Hard Drives
    Internal
    Crucial 256GB SSD,
    WDC WD30EZRX-00D8PB0 3TB,
    Toshiba HDWD130 3TB
    Seagate ST2000DM001-1CH1 2TB,

    External (USB3)
    Seagate Backup+ Hub BK SCSI Disk 8TB
    2.5/3.5 Hot Swap Cradle, USB3 + eSata (client HDDs)

    NAS
    Seagate ST4000DM000
    PSU
    Aerocool Templarius Imperator 750W 80+ Silver
    Case
    AeroCool X-Warrior Devil Red Tower
    Cooling
    Stock CPU, Rear 120mm, Front 2x120mm, Side 2x120mm
    Keyboard
    Logitech Wireless K710 & K270
    Mouse
    Logitech Wireless M710 M185 & M570 Trackball
    Internet Speed
    37Mb/s Down - 9.5Mb/s Up
    Browser
    Chrome
    Antivirus
    BitDefender Total Security 2017
    Other Info
    Also run...

    Desktop - 6Core 8GB - Windows 10 Enterprise x64,
    Laptop - Quad 8GB - Windows 10 Pro x64
    Netbook - Ubuntu
    2 x Nexus 7 Android tablets
    Samsung 10.2" tablet
    Sony Z3 Android Smartphone
    HTC One Android Smartphone

hTconeM9user

Windows 10 and Edge No 1
Member
Eastbourne uk

Posts
89
#8
When you install anything like in your usb port if no disc came with it then Microsoft will install a default driver.

what u could do is uninstall the Bluetooth from program and feathers,
put the Bluetooth back in and if it come up have you disc or would you like Microsoft to find them for you click I have disc insert it and it will install one of either the drivers on that disc.
if it comes up not right disc then install Microsoft drivers and inform e-bay that the seller sold you a Bluetooth device with the wrong information.
They will put a black mark against his name and try and get some if not all of your money back
 

My Computer

System One

  • OS
    Windows 10 x64 Home Version 1803 (Build 17134).472
    Computer type
    Laptop
    System Manufacturer/Model
    HP 15-bw067sa
    CPU
    AMD Dual-Core Processor E1-7010(1.5GHz)
    Motherboard
    HP
    Memory
    4096MB RAM
    Graphics Card(s)
    AMD Radeon tm R2 Graphics
    Screen Resolution
    1366x768 Pixels
    Hard Drives
    Toshiba
    Case
    True Blue
    Cooling
    Fan
    Keyboard
    Prection Touchpad
    Mouse
    Built in with touch keyboard
    Internet Speed
    Fast
    Browser
    Microsoft Edge
    Antivirus
    Windows Defender
    Other Info
    Microsoft Office 365 new version: Fast Track Office 2016
    CCleaner

popeye

New Member
VIP Member
Guru
United States

Posts
3,090
#9
Go to Device Manager and in the Details for the device look at Hardware ID, copy the first line and do a online search, should see results for what it really is.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.

avismile10

New Member
canada

Posts
24
#10
Go to Device Manager and in the Details for the device look at Hardware ID, copy the first line and do a online search, should see results for what it really is.
thanks
but i might as well show that this is nearly impossible as a bluetooth device has more than one device in it as you can see in the attached images
 

Attachments

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel Core i5 4xxx @ 3.00GHz
    Motherboard
    Gigabyte Technology Co., Ltd. P85-D3
    Memory
    8.00 GB Dual-Channel DDR3 @ 797MHz
    Graphics Card(s)
    NVIDIA GeForce GTX 750 Ti
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    L22T-7 LED on NVIDIA GeForce GTX 750 Ti
    Screen Resolution
    1920x1080 pixels
    Hard Drives
    WD 1 TB
    SSD 120 GB
    Keyboard
    Microsoft Desktop 2000
    Mouse
    Microsoft Desktop 2000
    Browser
    chrome
    Antivirus
    Eset Smart security

popeye

New Member
VIP Member
Guru
United States

Posts
3,090
#11
Going by those pics I would say you have a Broadcom BCM20702 chip in that device no matter what is stamped on the case. Those are the drivers I would install. I have an Intel Bluetooth chip and install Intel drivers but portions of the Bluetooth still install MS drivers. Bluetooth is such a generic hardware device that many different drivers often work.

Capture.JPG

I would uninstall all those random devices and reboot, see if they come back.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.

popeye

New Member
VIP Member
Guru
United States

Posts
3,090
#12

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.

avismile10

New Member
canada

Posts
24
#13
Go to Device Manager and in the Details for the device look at Hardware ID, copy the first line and do a online search, should see results for what it really is.
thanks
but i might as well show that this is nearly impossible as a bluetooth device has more than one device in it as you can see in the attached images
thanks for your help much appreciated
just that i decided to go to the original manufacturers site and check it out and came out that the driver is the same for most devices so i just downloaded that
(the reason i rather would take that is that for bluetooth i already have the driver just i knew that there should be more functions available)

thanks anyway you guys are great:thumb:
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel Core i5 4xxx @ 3.00GHz
    Motherboard
    Gigabyte Technology Co., Ltd. P85-D3
    Memory
    8.00 GB Dual-Channel DDR3 @ 797MHz
    Graphics Card(s)
    NVIDIA GeForce GTX 750 Ti
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    L22T-7 LED on NVIDIA GeForce GTX 750 Ti
    Screen Resolution
    1920x1080 pixels
    Hard Drives
    WD 1 TB
    SSD 120 GB
    Keyboard
    Microsoft Desktop 2000
    Mouse
    Microsoft Desktop 2000
    Browser
    chrome
    Antivirus
    Eset Smart security

Users Who Are Viewing This Thread (Users: 0, Guests: 1)