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Weak WiFi reception on HP 15 AC042tu

bShuvam

New Member
Hi and thanks for your time.
I have the laptop mentioned above and the router I have access to is a DLink DIR 600 M.
The two are literally a couple of metres apart (approx. 3 metres) and yet I am able to only receive a very weak signal, just 5 grey bars of the WiFi icon at times and no signal dominantly. Getting right next to the router gives me 4 white bars at best.
I have another Lenovo laptop and it gets a good 4 white bars at a larger distance. So I guess the router isn't faulty.

Please advise.
 

My Computer

System One

  • OS
    Windows 7 Home Premium

hydranix

New Member
Member
Your wireless cards antennas may have come loose. You can check by opening up the laptop and looking at the card.

They should look like this:
BROADCOM-DW1705-Bluetooth-4-0-wifi-300Mbps-Desktop-Card-Mini-PCI-E-for-Desktop-Adapter-with.jpg


If either is disconnected, just press it down onto the circular connector, it doesn't take much force so don't crush it, you could bend the little "flaps" on the coaxial cable end.
 

My Computer

System One

  • OS
    Kernel 4.x
    Computer type
    PC/Desktop
    CPU
    i5 3570K
    Motherboard
    P8Z77-V LK
    Memory
    G.skill Ripjaw Z 2133MHz 9-11-10-28
    Graphics Card(s)
    GTX770 4GB Dual BIOS
    Sound Card
    Audigy 4 Pro
    Monitor(s) Displays
    32" SAMSUNG HDTV
    Screen Resolution
    1920x1080 progressive
    Hard Drives
    10TB total
    3 RAID arrays
    3 single disks
    PSU
    Corsair HX750
    Case
    Corsair R400
    Cooling
    Corsair H100
    Keyboard
    Logitech G510
    Mouse
    Logitech G5
    Internet Speed
    ~900mbps (~115MB/s) down, ~10mbps(~1.5MB/s) up
    Browser
    Firefox & Chromium
    Antivirus
    Common Sense

broe23

Retired from the grind
VIP Member
Pro User
I really doubt the OP antenna leads came loose. Some Gateways with Wireless are just crappy Gateways. We had that issue up at my in-laws, while I was working on their new desktop with wifi. Before Frontier had swapped out the old gateway for the new one. We could get full strength for them, anywhere in the house. The new one is a rebadged Netgear loaded with Frontier's custom Firmware. Total crap.

Next time I go up there, I have to install a Access Point that plugs into the wall outlet. Too much of a PITA to pull Cat-5e.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.

broe23

Retired from the grind
VIP Member
Pro User
Hi and thanks for your time.
I have the laptop mentioned above and the router I have access to is a DLink DIR 600 M.
The two are literally a couple of metres apart (approx. 3 metres) and yet I am able to only receive a very weak signal, just 5 grey bars of the WiFi icon at times and no signal dominantly. Getting right next to the router gives me 4 white bars at best.
I have another Lenovo laptop and it gets a good 4 white bars at a larger distance. So I guess the router isn't faulty.

Please advise.
That one should be hitting End of Life pretty soon. Personally I would get a better unit than that one. I use for my main Access Point the Engenious ECB-350. If you only need Wifi, it will act as a Wireless Gateway only. It has enough power for me to go at least 100' in any direction from my house and still have access to the Internet.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.

hydranix

New Member
Member
I really doubt the OP antenna leads came loose. Some Gateways with Wireless are just crappy Gateways. We had that issue up at my in-laws, while I was working on their new desktop with wifi. Before Frontier had swapped out the old gateway for the new one. We could get full strength for them, anywhere in the house. The new one is a rebadged Netgear loaded with Frontier's custom Firmware. Total crap.

OP says another computer doesn't have the problem, so probably not the AP.


Next time I go up there, I have to install a Access Point that plugs into the wall outlet. Too much of a PITA to pull Cat-5e.

I've never seen 1901 go over painlessly. That's just my experience though. Plus the opto-isolator lags and limitations. I never trusted it.
 

My Computer

System One

  • OS
    Kernel 4.x
    Computer type
    PC/Desktop
    CPU
    i5 3570K
    Motherboard
    P8Z77-V LK
    Memory
    G.skill Ripjaw Z 2133MHz 9-11-10-28
    Graphics Card(s)
    GTX770 4GB Dual BIOS
    Sound Card
    Audigy 4 Pro
    Monitor(s) Displays
    32" SAMSUNG HDTV
    Screen Resolution
    1920x1080 progressive
    Hard Drives
    10TB total
    3 RAID arrays
    3 single disks
    PSU
    Corsair HX750
    Case
    Corsair R400
    Cooling
    Corsair H100
    Keyboard
    Logitech G510
    Mouse
    Logitech G5
    Internet Speed
    ~900mbps (~115MB/s) down, ~10mbps(~1.5MB/s) up
    Browser
    Firefox & Chromium
    Antivirus
    Common Sense

broe23

Retired from the grind
VIP Member
Pro User
I only used it at my in-laws, because there is no way to pull Ethernet between the two areas.

It is sufficient for allowing them to stream Netflix on their Smart TV, is what they were concerned about.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
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