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W8.1 Pro can't access shared folders on W2K3 server


Kurtwin

New Member
Posts
2
#1
Greetings all,

I've browsed the forums a bit this evening trying to solve an issue that just showed up. Didn't find an exact fit in any other post, so I started a new one...

Computers involved:
W2K3 Standard SP2
W8.1 pro laptop

When working on the laptop this evening, i was trying to access "server" (my w2k3 computer) from the W8.1 laptop. I can ping the server IP successfully from the laptop, I can access "server" via Remote Desktop from the laptop, but I can't access it through the file browser at all. It doesn't show up in the display, nor can I simply type in the address. I've tried \\server\ and \\192.168.1.xx and neither one work. I get an error that says: "Windows cannot access \\server". Diagnostic was of no help, it couldn't find a solution at all. However, I can see the laptop from the server and access folders on it, no problem. So, it is a one-way issue: laptop --> server.

I've already checked "go to [FONT=inherit !important][FONT=inherit ! important]Programs[/FONT][/FONT] and features > turn [FONT=inherit !important][FONT=inherit ! important]windows features[/FONT][/FONT] on or off > enable "[FONT=inherit !important][FONT=inherit ! important]SMB[/FONT][/FONT] 1.0 /CIFS File sharing". It is enabled.
I've already tried:
"Assuming this Windows 8 Enterprise machine isn't locked down with Group Policy.
This type of problem usually requires that you change the lanman server parimeters in order to get Windows 8 working with older servers. Do these adjustments on the Windows 8 machines that needs to connect to the server.
Control Panel - Administrative Tools - Local Security Policy
Local Policies - Security Options
Network security: LAN Manager authentication level
Set to Send LM & NTLM responses only
Set the Minimum session security for NTLM SSP
Disable Require 128-bit encryption
Reboot all machines after making the adjustment."

This is the only machine that is having the issue, another W8 tablet sees "server" just fine, and all the w7 and XP machines have no problem either.

It may be just coincidence, but shortly after I started to troubleshoot this problem, the WIFI adapter refused to see the network and I had to plug in to get back on the network. The computer is an Acer Aspire One with a Qualcomm Atheros AR5007EG Wireless network Adapter.

I also noticed in the event log that I am receiving lots of System errors "The computer browser service depends on the Workstation service which failed to start because of the following error: The dependency service or group failed to start." Event ID 7001 - I suspect this is directly related, but how do I fix this issue?

This computer was being used by my son who said he was able to connect to the server ok, but has been transferred to my wife after my son created a user account for her and deleted his own. She just started using it this evening and ran into these troubles.

Thanks,
Kurt Winsley
 
Last edited:

My Computer

System One

  • OS
    Win 7
    Computer type
    Laptop

2xg

Hi everyone!
VIP Member
Member
Posts
96
#2
Hi Kurt and Welcome to Eight Forums!

I would do a comparison of the Services from your other Windows 8/8.1 devices, something might have disabled. Click on the Dependencies Tab and make sure that the Services are Started.

Computer Browser service - Dependancies.JPG
 

My Computer

System One

  • OS
    Win 8.1 Enterprise
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo
    CPU
    Intel i5

broe23

Retired from the grind
VIP Member
Pro User
Central IL

Posts
3,468
#3
Also make sure that the laptop has the correct GPO and scripts to load the shares at login, along with that the AD on the server allows the laptop access to those shares.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.

Kurtwin

New Member
Posts
2
#4
Ok, we fixed the problem by reinstalling windows. I'm not sure what is different yet, but it works.

Thanks to all for your help!

Kurt
 

My Computer

System One

  • OS
    Win 7
    Computer type
    Laptop

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