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Solved VSS error when trying to use Macrium Reflect Full backup

Have been using Macrium successfully for about a 5 full backups but ran into this VSS error this time and haven't the slightest idea what to do now. I am a fairly computer literate until it gets into these kinds of problems.

I am running W8.1 fully updated but modified with the Start 8 program on an HP Envy desktop and have been using this set-up for about a year w/o a problem and have been using Macrium Reflect for just over a month doing a full backup to an 750Gb external HD each week.

I am sending the following information but there is a very long log also if you need that.

Thanks View attachment VSS problem.docx

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    System Manufacturer/Model
    HP Envy
    IE 11

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