• This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn more.

Vista ; two logins, one won't detect scanner, the other will


GrahamC

New Member
Posts
1
#1
I've got Vista with two logins. On one login my Canon 5000F scanner works fine. On the other, it won't work at all. When I go to Scanners and Cameras in Control Panel, the scanner shows up. If I select Properties and use the Test button, it tells me the scanner is working properly. But when I select Scan Profile, I'm told No scanners were detected. This happens on both logins. Why does the scanner work on only one of them?

I've downloaded the latest driver from Canon, and the latest version of CanoScan Toolbox.

I want to get rid of the login that the scanner works on. What do I do?
 

My Computer

Joan Archer

Gadget Mad Granny.
VIP Member
Power User
#2
I've got Vista with two logins. On one login my Canon 5000F scanner works fine. On the other, it won't work at all. When I go to Scanners and Cameras in Control Panel, the scanner shows up. If I select Properties and use the Test button, it tells me the scanner is working properly. But when I select Scan Profile, I'm told No scanners were detected. This happens on both logins. Why does the scanner work on only one of them?

I've downloaded the latest driver from Canon, and the latest version of CanoScan Toolbox.

I want to get rid of the login that the scanner works on. What do I do?
Welcome to the forum Graham, I think you will get better help with your problem if you ask about in the Vista forum, this is a forum set up for when the next version of Windows is launched.

There are some knowledgeable people in here already who could probably help you out but I think you would be better of in the correct forum so point your browser to Vista Forums and you will find all the help you need for your operating system.
 

My Computer

System One

  • OS
    Windows 7 Ultimate SP1 32 bit/ Windows 8.1 64 bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Zoostorm/ Asus K55A Notebook
    CPU
    Intel Core 2 Duo E4600 @ 2400 MHz
    Motherboard
    Foxconn 45CMX/45GMX/45CMX-K
    Memory
    2048 MB (2 x 1024 DDR2-SDRAM)/8GB DDR3
    Graphics Card(s)
    Intel Corp 82945G Integrated Graphics Controller
    Sound Card
    Onboard Realtek
    Monitor(s) Displays
    Hanns.G HH221 22" Widescreen
    Screen Resolution
    1920 x 1080
    Hard Drives
    ExcelStor (250GB)
    Keyboard
    Microsoft Natural Ergonomic Keyboard 4000 (UK)
    Mouse
    Microsoft Optical Wheel Mouse
    Internet Speed
    Just under 4MB download it's ADSL.
    Other Info
    Epson Stylus SX415 All-in-one Printer,
    Seagate Expansion 500GB External Desktop Drive

Users Who Are Viewing This Thread (Users: 0, Guests: 1)