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Solved Various BSODs in Past Two Days

sharkya

Member
Member
About two weeks ago I upgraded to Windows 8 (from Windows 7) and I've been getting regular BSODs, 3 of which occurred in the past two days. I've been copy/pasting dump debugs from WinDbg, but your SF Diagnostic Tool seems like a much better option! Let me know if you think you know what the problem could be. Thank You.
 

My Computer

System One

  • OS
    Windows 8
    CPU
    AMD Phenom II X6 1100T Black Edition
    Motherboard
    ASUS Sabertooth 990FX
    Memory
    G.SKILL Ripjaws X Series 16GB (2 x 8GB)
    Graphics Card(s)
    XFX HD-687X-CNFC Radeon HD 6870 2GB 256-bit GDDR5 (x2)
    Monitor(s) Displays
    Asus VE248H 24"
    Screen Resolution
    1920x1080
    Hard Drives
    256GB OCZ Vertex 4
    2TB Seagate
    2TB Hitachi
    1TB Hitachi
    250GB Hitachi
    PSU
    Thermaltake TR2 RX 750W Modular

bagavan

New Member
Power User
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 133, {1, 784, 0, 0}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+13ca8 )
 

My Computer

System One

  • OS
    Windows 8.1 professional x64 + WMC
    System Manufacturer/Model
    Acer Aspire 5920
    CPU
    Core 2 duo T5550
    Motherboard
    ACER CHAPALA
    Memory
    4GB DDR2
    Graphics Card(s)
    Intel GMA X3100
    Screen Resolution
    1280 X 800
    Hard Drives
    160 GB HDD

sharkya

Member
Member
Thanks for the response bagavan, but I'm not really sure what to do with that information. I'm pretty decent with computers, as I am a developer, but I'm not very familiar with diagnosing BSODs. Any help would be appreciated. I did get another BSOD last night and attached is the updated SF zip. Below is the analysis of the new BSOD. Does it seem to be an issue with video cards? Before this BSOD, I updated my catalyst drivers from 12.10 to the 12.11 beta, which obviously didn't help.

*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************


Use !analyze -v to get detailed debugging information.


BugCheck 3B, {c000001d, fffff80046f33382, fffff8801b58b110, 0}


Page 423e79 not present in the dump file. Type ".hh dbgerr004" for details
Probably caused by : dxgkrnl.sys ( dxgkrnl!DXGADAPTER::AcquireCoreResourceShared+59 )


Followup: MachineOwner
---------


2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************


SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c000001d, Exception code that caused the bugcheck
Arg2: fffff80046f33382, Address of the instruction which caused the bugcheck
Arg3: fffff8801b58b110, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.


Debugging Details:
------------------


Page 423e79 not present in the dump file. Type ".hh dbgerr004" for details


EXCEPTION_CODE: (NTSTATUS) 0xc000001d - {EXCEPTION} Illegal Instruction An attempt was made to execute an illegal instruction.


FAULTING_IP:
nt!ExAcquireResourceSharedLite+172
fffff800`46f33382 488b02 mov rax,qword ptr [rdx]


CONTEXT: fffff8801b58b110 -- (.cxr 0xfffff8801b58b110)
rax=0000000000000000 rbx=fffffa800d148420 rcx=fffffa80110369f0
rdx=fffffa8011036980 rsi=fffffa800d057b00 rdi=fffff8a001dd6900
rip=fffff80046f33382 rsp=fffff8801b58bb10 rbp=fffff8801b58bb50
r8=fffffa800d148450 r9=fffffa8011036980 r10=0000000000000000
r11=000007f68da47000 r12=0000000000000001 r13=0000000000000040
r14=0000000000000001 r15=0000000000000000
iopl=0 nv up di ng nz na pe nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010082
nt!ExAcquireResourceSharedLite+0x172:
fffff800`46f33382 488b02 mov rax,qword ptr [rdx] ds:002b:fffffa80`11036980=0000000000000000
Resetting default scope


DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT


BUGCHECK_STR: 0x3B


PROCESS_NAME: dwm.exe


CURRENT_IRQL: 0


LAST_CONTROL_TRANSFER: from fffff88005c60689 to fffff80046f33382


STACK_TEXT:
fffff880`1b58bb10 fffff880`05c60689 : ffff7300`49be7702 fffffa80`0d173010 fffffa80`0d173000 0000001e`49e021e0 : nt!ExAcquireResourceSharedLite+0x172
fffff880`1b58bb80 fffff880`05ca0741 : 00000000`40000140 fffff880`1b58bcc0 fffffa80`0d173010 fffff8a0`01dd6930 : dxgkrnl!DXGADAPTER::AcquireCoreResourceShared+0x59
fffff880`1b58bbb0 fffff800`46ef4753 : fffffa80`0d057b00 fffffa80`0d173010 fffffa80`0d173010 00000000`40000140 : dxgkrnl!DxgkCheckMonitorPowerState+0x131
fffff880`1b58bc40 000007fc`8fac10fa : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
0000001e`4791e7e8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x000007fc`8fac10fa




FOLLOWUP_IP:
dxgkrnl!DXGADAPTER::AcquireCoreResourceShared+59
fffff880`05c60689 4084f6 test sil,sil


SYMBOL_STACK_INDEX: 1


SYMBOL_NAME: dxgkrnl!DXGADAPTER::AcquireCoreResourceShared+59


FOLLOWUP_NAME: MachineOwner


MODULE_NAME: dxgkrnl


IMAGE_NAME: dxgkrnl.sys


DEBUG_FLR_IMAGE_TIMESTAMP: 505ab2c6


STACK_COMMAND: .cxr 0xfffff8801b58b110 ; kb


BUCKET_ID_FUNC_OFFSET: 59


FAILURE_BUCKET_ID: 0x3B_dxgkrnl!DXGADAPTER::AcquireCoreResourceShared


BUCKET_ID: 0x3B_dxgkrnl!DXGADAPTER::AcquireCoreResourceShared


Followup: MachineOwner
---------
 

My Computer

System One

  • OS
    Windows 8
    CPU
    AMD Phenom II X6 1100T Black Edition
    Motherboard
    ASUS Sabertooth 990FX
    Memory
    G.SKILL Ripjaws X Series 16GB (2 x 8GB)
    Graphics Card(s)
    XFX HD-687X-CNFC Radeon HD 6870 2GB 256-bit GDDR5 (x2)
    Monitor(s) Displays
    Asus VE248H 24"
    Screen Resolution
    1920x1080
    Hard Drives
    256GB OCZ Vertex 4
    2TB Seagate
    2TB Hitachi
    1TB Hitachi
    250GB Hitachi
    PSU
    Thermaltake TR2 RX 750W Modular

jmv2009

New Member
Member
Unload any third party firewalls, antivirus, vpn solutions, apple bonjour, virtual machine software. Update your networking drivers.

networking is implicated.
 

My Computer

System One

  • OS
    Win 8 Enterprise RTM
    System Manufacturer/Model
    N53SN
    CPU
    sandy bridge
    Motherboard
    N53SN
    Memory
    24gb
    Graphics Card(s)
    550M
    Screen Resolution
    1080p

sharkya

Member
Member
Unload any third party firewalls, antivirus, vpn solutions, apple bonjour, virtual machine software. Update your networking drivers.

networking is implicated.

I did this, updated network drivers to win 8 version, then I got constant BSODs on start up. Windows went into recovery mode and I was able to back up all of my stuff. I decided to do a clean install of windows 8 and I haven't had any problems since. I appreciate your help. A fresh format install is always a good idea! I'll mark this as solved next week if I don't have any issues.
 

My Computer

System One

  • OS
    Windows 8
    CPU
    AMD Phenom II X6 1100T Black Edition
    Motherboard
    ASUS Sabertooth 990FX
    Memory
    G.SKILL Ripjaws X Series 16GB (2 x 8GB)
    Graphics Card(s)
    XFX HD-687X-CNFC Radeon HD 6870 2GB 256-bit GDDR5 (x2)
    Monitor(s) Displays
    Asus VE248H 24"
    Screen Resolution
    1920x1080
    Hard Drives
    256GB OCZ Vertex 4
    2TB Seagate
    2TB Hitachi
    1TB Hitachi
    250GB Hitachi
    PSU
    Thermaltake TR2 RX 750W Modular

sharkya

Member
Member
I just got another BSOD that seems to be caused by dxgkrnl.sys. Any ideas?
 

My Computer

System One

  • OS
    Windows 8
    CPU
    AMD Phenom II X6 1100T Black Edition
    Motherboard
    ASUS Sabertooth 990FX
    Memory
    G.SKILL Ripjaws X Series 16GB (2 x 8GB)
    Graphics Card(s)
    XFX HD-687X-CNFC Radeon HD 6870 2GB 256-bit GDDR5 (x2)
    Monitor(s) Displays
    Asus VE248H 24"
    Screen Resolution
    1920x1080
    Hard Drives
    256GB OCZ Vertex 4
    2TB Seagate
    2TB Hitachi
    1TB Hitachi
    250GB Hitachi
    PSU
    Thermaltake TR2 RX 750W Modular

bagavan

New Member
Power User
Code:
********************************************************************************                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************


SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80275ed6322, Address of the instruction which caused the bugcheck
Arg3: fffff8801d295390, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.


Debugging Details:
------------------




EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.


FAULTING_IP: 
nt!ExAcquireResourceSharedLite+112
fffff802`75ed6322 4883c440        add     rsp,40h


CONTEXT:  fffff8801d295390 -- (.cxr 0xfffff8801d295390)
rax=0000000000000001 rbx=fffffa801065b010 rcx=fffff8801d295db0
rdx=0000000000000000 rsi=feffffffbfffffff rdi=0000000000000000
rip=fffff80275ed6322 rsp=fffff8801d295d90 rbp=fffff8801d295dd0
 r8=fffff8801d295ee8  r9=0000000000000000 r10=fffff8800145dfa0
r11=fffffa80109fe700 r12=0000000000000001 r13=0000000000000000
r14=0000000000000001 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0000  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
nt!ExAcquireResourceSharedLite+0x112:
fffff802`75ed6322 4883c440        add     rsp,40h
Resetting default scope


CUSTOMER_CRASH_COUNT:  1


DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT


BUGCHECK_STR:  0x3B


PROCESS_NAME:  dwm.exe


CURRENT_IRQL:  0


LAST_CONTROL_TRANSFER:  from fffff88005d1e689 to fffff80275ed6322


STACK_TEXT:  
fffff880`1d295d90 fffff880`05d1e689 : 00000000`00000002 fffffa80`1065b010 00000000`00000000 fffff802`76265fdd : nt!ExAcquireResourceSharedLite+0x112
fffff880`1d295e00 fffff880`05d2dcf4 : fffffa80`1065b010 00000000`00000000 00000000`00000000 fffffa80`109fe800 : dxgkrnl!DXGADAPTER::AcquireCoreResourceShared+0x59
fffff880`1d295e30 fffff880`05d59475 : 00000800`80002bc0 fffff880`1d296110 fffff880`1d2960a8 fffffa80`1065b010 : dxgkrnl!DxgkpGetPairingAdapters+0x94
fffff880`1d295ea0 fffff960`0025ef31 : fffff880`1d2960a8 fffffa80`00000000 fffffa80`109ca3e0 00000000`00000000 : dxgkrnl!DxgkGetPresentHistory+0x165
fffff880`1d296010 fffff960`0025ed78 : 00000000`00000001 00000000`00000001 ffffffff`ffffffff 00000000`00000000 : win32k!CTokenManager::ProcessDxgkAdapterTokens+0xf1
fffff880`1d296940 fffff960`00284d8f : 00000000`00000003 00000000`00000003 00000000`00000003 00000000`00000114 : win32k!CTokenManager::ProcessTokens+0x119
fffff880`1d296a40 fffff960`00284c5e : 00000000`00000000 00000000`00000000 00000000`00000058 fffff880`05d6c755 : win32k!CTokenManager::TokenThread+0xf7
fffff880`1d296b40 fffff802`75e97753 : fffffa80`109fe700 000000cb`960c1d10 00000000`00000020 fffffa80`109db3a0 : win32k!NtTokenManagerThread+0xae
fffff880`1d296c40 000007fd`8123159a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
000000cb`9820fe68 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x000007fd`8123159a




FOLLOWUP_IP: 
dxgkrnl!DXGADAPTER::AcquireCoreResourceShared+59
fffff880`05d1e689 4084f6          test    sil,sil


SYMBOL_STACK_INDEX:  1


SYMBOL_NAME:  dxgkrnl!DXGADAPTER::AcquireCoreResourceShared+59


FOLLOWUP_NAME:  MachineOwner


MODULE_NAME: dxgkrnl


IMAGE_NAME:  dxgkrnl.sys


DEBUG_FLR_IMAGE_TIMESTAMP:  505ab2c6


STACK_COMMAND:  .cxr 0xfffff8801d295390 ; kb


BUCKET_ID_FUNC_OFFSET:  59


FAILURE_BUCKET_ID:  0x3B_dxgkrnl!DXGADAPTER::AcquireCoreResourceShared


BUCKET_ID:  0x3B_dxgkrnl!DXGADAPTER::AcquireCoreResourceShared


Followup: MachineOwner
---------
This indicates that dwm(desktop windows manager is at fault)

Update your graphic card drivers and turn off visual effect and see if the error persists.

also run driver verifier

Driver Verifier - Enable and Disable - Windows 7 Forums
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1 professional x64 + WMC
    System Manufacturer/Model
    Acer Aspire 5920
    CPU
    Core 2 duo T5550
    Motherboard
    ACER CHAPALA
    Memory
    4GB DDR2
    Graphics Card(s)
    Intel GMA X3100
    Screen Resolution
    1280 X 800
    Hard Drives
    160 GB HDD

sharkya

Member
Member
My graphics drivers are already up to date. I turned off all visual effects. I followed the steps in the Driver Verifier thread, but there are only 3 drivers listed in step 5, all of which are from Microsoft (hal.dll, kd.dll, and ntoskrnl.exe). Any other suggestions?
 

My Computer

System One

  • OS
    Windows 8
    CPU
    AMD Phenom II X6 1100T Black Edition
    Motherboard
    ASUS Sabertooth 990FX
    Memory
    G.SKILL Ripjaws X Series 16GB (2 x 8GB)
    Graphics Card(s)
    XFX HD-687X-CNFC Radeon HD 6870 2GB 256-bit GDDR5 (x2)
    Monitor(s) Displays
    Asus VE248H 24"
    Screen Resolution
    1920x1080
    Hard Drives
    256GB OCZ Vertex 4
    2TB Seagate
    2TB Hitachi
    1TB Hitachi
    250GB Hitachi
    PSU
    Thermaltake TR2 RX 750W Modular

bagavan

New Member
Power User
My graphics drivers are already up to date. I turned off all visual effects. I followed the steps in the Driver Verifier thread, but there are only 3 drivers listed in step 5, all of which are from Microsoft (hal.dll, kd.dll, and ntoskrnl.exe). Any other suggestions?
Is the BSOD still persisting after turning off visual effects?
 

My Computer

System One

  • OS
    Windows 8.1 professional x64 + WMC
    System Manufacturer/Model
    Acer Aspire 5920
    CPU
    Core 2 duo T5550
    Motherboard
    ACER CHAPALA
    Memory
    4GB DDR2
    Graphics Card(s)
    Intel GMA X3100
    Screen Resolution
    1280 X 800
    Hard Drives
    160 GB HDD

sharkya

Member
Member
Is the BSOD still persisting after turning off visual effects?

I haven't gotten any in the past hour since turning off visual effects. After formatting, my computer was up for 4 days before having a BSOD. I'll give it a week. Are visual effects known for causing BSODs? I wasn't able to find anything about that after a quick google search.
 

My Computer

System One

  • OS
    Windows 8
    CPU
    AMD Phenom II X6 1100T Black Edition
    Motherboard
    ASUS Sabertooth 990FX
    Memory
    G.SKILL Ripjaws X Series 16GB (2 x 8GB)
    Graphics Card(s)
    XFX HD-687X-CNFC Radeon HD 6870 2GB 256-bit GDDR5 (x2)
    Monitor(s) Displays
    Asus VE248H 24"
    Screen Resolution
    1920x1080
    Hard Drives
    256GB OCZ Vertex 4
    2TB Seagate
    2TB Hitachi
    1TB Hitachi
    250GB Hitachi
    PSU
    Thermaltake TR2 RX 750W Modular

bagavan

New Member
Power User
There is a possibility.. But we cant conclude dwm is responsible.. Wait for few days and see if the problem persists. Incompatible programs also can cause BSOD
 

My Computer

System One

  • OS
    Windows 8.1 professional x64 + WMC
    System Manufacturer/Model
    Acer Aspire 5920
    CPU
    Core 2 duo T5550
    Motherboard
    ACER CHAPALA
    Memory
    4GB DDR2
    Graphics Card(s)
    Intel GMA X3100
    Screen Resolution
    1280 X 800
    Hard Drives
    160 GB HDD

sharkya

Member
Member
I got another BSOD overnight. Visual effects are turned off. Any ideas?

*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************


PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced. This cannot be protected by try-except,
it must be protected by a Probe. Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: ffffffff80000000, memory referenced.
Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
Arg3: fffff801ff6b772e, If non-zero, the instruction address which referenced the bad memory
address.
Arg4: 0000000000000002, (reserved)


Debugging Details:
------------------


***** Kernel symbols are WRONG. Please fix symbols to do analysis.


Page 423e70 not present in the dump file. Type ".hh dbgerr004" for details
*************************************************************************
*** ***
*** ***
*** Either you specified an unqualified symbol, or your debugger ***
*** doesn't have full symbol information. Unqualified symbol ***
*** resolution is turned off by default. Please either specify a ***
*** fully qualified symbol module!symbolname, or enable resolution ***
*** of unqualified symbols by typing ".symopt- 100". Note that ***
*** enabling unqualified symbol resolution with network symbol ***
*** server shares in the symbol path may cause the debugger to ***
*** appear to hang for long periods of time when an incorrect ***
*** symbol name is typed or the network symbol server is down. ***
*** ***
*** For some commands to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Either you specified an unqualified symbol, or your debugger ***
*** doesn't have full symbol information. Unqualified symbol ***
*** resolution is turned off by default. Please either specify a ***
*** fully qualified symbol module!symbolname, or enable resolution ***
*** of unqualified symbols by typing ".symopt- 100". Note that ***
*** enabling unqualified symbol resolution with network symbol ***
*** server shares in the symbol path may cause the debugger to ***
*** appear to hang for long periods of time when an incorrect ***
*** symbol name is typed or the network symbol server is down. ***
*** ***
*** For some commands to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Either you specified an unqualified symbol, or your debugger ***
*** doesn't have full symbol information. Unqualified symbol ***
*** resolution is turned off by default. Please either specify a ***
*** fully qualified symbol module!symbolname, or enable resolution ***
*** of unqualified symbols by typing ".symopt- 100". Note that ***
*** enabling unqualified symbol resolution with network symbol ***
*** server shares in the symbol path may cause the debugger to ***
*** appear to hang for long periods of time when an incorrect ***
*** symbol name is typed or the network symbol server is down. ***
*** ***
*** For some commands to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************


ADDITIONAL_DEBUG_TEXT:
You can run '.symfix; .reload' to try to fix the symbol path and load symbols.


MODULE_NAME: nt


FAULTING_MODULE: fffff801ff272000 nt


DEBUG_FLR_IMAGE_TIMESTAMP: 50875b31


WRITE_ADDRESS: unable to get nt!MmSpecialPoolStart
unable to get nt!MmSpecialPoolEnd
unable to get nt!MmPagedPoolEnd
unable to get nt!MmNonPagedPoolStart
unable to get nt!MmSizeOfNonPagedPoolInBytes
ffffffff80000000


FAULTING_IP:
nt!NtClose+32e
fffff801`ff6b772e 0000 add byte ptr [rax],al


MM_INTERNAL_CODE: 2


DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT


BUGCHECK_STR: AV


CURRENT_IRQL: 0


LAST_CONTROL_TRANSFER: from fffff801ff45b018 to fffff801ff2ec740


STACK_TEXT:
fffff880`2e898f58 fffff801`ff45b018 : 00000000`00000050 ffffffff`80000000 00000000`00000001 fffff880`2e899140 : nt!KeBugCheckEx
fffff880`2e898f60 fffff801`ff327e1f : 00000000`00000001 ffffffff`80000000 fffffa80`103d9080 fffff8a0`09b6e060 : nt!XIPDispatch+0x28be8
fffff880`2e899000 fffff801`ff2ea1ee : 00000000`00000001 fffff8a0`00003000 00000000`00000000 fffff880`2e899140 : nt!ExAllocatePoolWithQuotaTag+0x8df
fffff880`2e899140 fffff801`ff6b772e : 00000000`00000006 00000000`00000008 fffff8a0`09b6e060 fffff880`2e8995e0 : nt!KeSaveStateForHibernate+0x14ce
fffff880`2e8992d8 fffff880`2e899740 : fffff801`ff2eb753 fffffa80`103d9080 fffffa80`103d9080 fffff880`2e899410 : nt!NtClose+0x32e
fffff880`2e899388 fffff801`ff2eb753 : fffffa80`103d9080 fffffa80`103d9080 fffff880`2e899410 fffff880`2e8998e0 : 0xfffff880`2e899740
fffff880`2e899390 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KeSaveStateForHibernate+0x2a33




STACK_COMMAND: kb


FOLLOWUP_IP:
nt!NtClose+32e
fffff801`ff6b772e 0000 add byte ptr [rax],al


SYMBOL_STACK_INDEX: 4


SYMBOL_NAME: nt!NtClose+32e


FOLLOWUP_NAME: MachineOwner


IMAGE_NAME: ntkrnlmp.exe


BUCKET_ID: WRONG_SYMBOLS


Followup: MachineOwner
---------
 

My Computer

System One

  • OS
    Windows 8
    CPU
    AMD Phenom II X6 1100T Black Edition
    Motherboard
    ASUS Sabertooth 990FX
    Memory
    G.SKILL Ripjaws X Series 16GB (2 x 8GB)
    Graphics Card(s)
    XFX HD-687X-CNFC Radeon HD 6870 2GB 256-bit GDDR5 (x2)
    Monitor(s) Displays
    Asus VE248H 24"
    Screen Resolution
    1920x1080
    Hard Drives
    256GB OCZ Vertex 4
    2TB Seagate
    2TB Hitachi
    1TB Hitachi
    250GB Hitachi
    PSU
    Thermaltake TR2 RX 750W Modular

sharkya

Member
Member
The past 2 nights my computer froze (not a BSOD). The HDD seemed to still have some activity (the light was flashing), but I was unable to see the desktop. TeamViewer said my computer was online, but I was unable to connect to it. Attached is my updated dumps. I'd appreciate any help. Thanks.
 

My Computer

System One

  • OS
    Windows 8
    CPU
    AMD Phenom II X6 1100T Black Edition
    Motherboard
    ASUS Sabertooth 990FX
    Memory
    G.SKILL Ripjaws X Series 16GB (2 x 8GB)
    Graphics Card(s)
    XFX HD-687X-CNFC Radeon HD 6870 2GB 256-bit GDDR5 (x2)
    Monitor(s) Displays
    Asus VE248H 24"
    Screen Resolution
    1920x1080
    Hard Drives
    256GB OCZ Vertex 4
    2TB Seagate
    2TB Hitachi
    1TB Hitachi
    250GB Hitachi
    PSU
    Thermaltake TR2 RX 750W Modular

sharkya

Member
Member
Today it froze mid-day. Any ideas?
 

My Computer

System One

  • OS
    Windows 8
    CPU
    AMD Phenom II X6 1100T Black Edition
    Motherboard
    ASUS Sabertooth 990FX
    Memory
    G.SKILL Ripjaws X Series 16GB (2 x 8GB)
    Graphics Card(s)
    XFX HD-687X-CNFC Radeon HD 6870 2GB 256-bit GDDR5 (x2)
    Monitor(s) Displays
    Asus VE248H 24"
    Screen Resolution
    1920x1080
    Hard Drives
    256GB OCZ Vertex 4
    2TB Seagate
    2TB Hitachi
    1TB Hitachi
    250GB Hitachi
    PSU
    Thermaltake TR2 RX 750W Modular

sharkya

Member
Member
I just had it lock up on me again (not a BSOD) about 5 minutes ago. Attached are the updated dumps.
 

My Computer

System One

  • OS
    Windows 8
    CPU
    AMD Phenom II X6 1100T Black Edition
    Motherboard
    ASUS Sabertooth 990FX
    Memory
    G.SKILL Ripjaws X Series 16GB (2 x 8GB)
    Graphics Card(s)
    XFX HD-687X-CNFC Radeon HD 6870 2GB 256-bit GDDR5 (x2)
    Monitor(s) Displays
    Asus VE248H 24"
    Screen Resolution
    1920x1080
    Hard Drives
    256GB OCZ Vertex 4
    2TB Seagate
    2TB Hitachi
    1TB Hitachi
    250GB Hitachi
    PSU
    Thermaltake TR2 RX 750W Modular

sharkya

Member
Member
They are becoming more frequent. Just got another one. If you don't have time to go through my dumps, please at least give me some guidance on what to look for. Thanks!
 

My Computer

System One

  • OS
    Windows 8
    CPU
    AMD Phenom II X6 1100T Black Edition
    Motherboard
    ASUS Sabertooth 990FX
    Memory
    G.SKILL Ripjaws X Series 16GB (2 x 8GB)
    Graphics Card(s)
    XFX HD-687X-CNFC Radeon HD 6870 2GB 256-bit GDDR5 (x2)
    Monitor(s) Displays
    Asus VE248H 24"
    Screen Resolution
    1920x1080
    Hard Drives
    256GB OCZ Vertex 4
    2TB Seagate
    2TB Hitachi
    1TB Hitachi
    250GB Hitachi
    PSU
    Thermaltake TR2 RX 750W Modular

bagavan

New Member
Power User
Code:
FAULTING_IP: nt!NtClose+32e
fffff801`ff6b772e 0000            add     byte ptr [rax],al


MM_INTERNAL_CODE:  2


CUSTOMER_CRASH_COUNT:  1


DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT


BUGCHECK_STR:  AV


[B]PROCESS_NAME:  uTorrent.exe[/B]


CURRENT_IRQL:  0


TRAP_FRAME:  fffff8802e899140 -- (.trap 0xfffff8802e899140)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=ffffffff80000000 rbx=0000000000000000 rcx=ffffffff800010fb
rdx=fffff8802e899c01 rsi=0000000000000000 rdi=0000000000000000
rip=fffff801ff6b772e rsp=fffff8802e8992d8 rbp=fffff8802e899410
 r8=0000000000000001  r9=fffff8a0028aa3f0 r10=fffff801ff6b7400
r11=00000000003cfb00 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz ac pe cy
nt!NtClose+0x32e:
fffff801`ff6b772e 0000            add     byte ptr [rax],al ds:ffffffff`80000000=??
Resetting default scope


MISALIGNED_IP: 
nt!NtClose+32e
fffff801`ff6b772e 0000            add     byte ptr [rax],al


LAST_CONTROL_TRANSFER:  from fffff801ff45b018 to fffff801ff2ec740


STACK_TEXT:  
fffff880`2e898f58 fffff801`ff45b018 : 00000000`00000050 ffffffff`80000000 00000000`00000001 fffff880`2e899140 : nt!KeBugCheckEx
fffff880`2e898f60 fffff801`ff327e1f : 00000000`00000001 ffffffff`80000000 fffffa80`103d9080 fffff8a0`09b6e060 : nt! ?? ::FNODOBFM::`string'+0x3276a
fffff880`2e899000 fffff801`ff2ea1ee : 00000000`00000001 fffff8a0`00003000 00000000`00000000 fffff880`2e899140 : nt!MmAccessFault+0x54f
fffff880`2e899140 fffff801`ff6b772e : 00000000`00000006 00000000`00000008 fffff8a0`09b6e060 fffff880`2e8995e0 : nt!KiPageFault+0x16e
fffff880`2e8992d8 fffff880`2e899740 : fffff801`ff2eb753 fffffa80`103d9080 fffffa80`103d9080 fffff880`2e899410 : nt!NtClose+0x32e
fffff880`2e899388 fffff801`ff2eb753 : fffffa80`103d9080 fffffa80`103d9080 fffff880`2e899410 fffff880`2e8998e0 : 0xfffff880`2e899740
fffff880`2e899390 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13




STACK_COMMAND:  kb


FOLLOWUP_IP: 
nt!NtClose+32e
fffff801`ff6b772e 0000            add     byte ptr [rax],al


SYMBOL_STACK_INDEX:  4


SYMBOL_NAME:  nt!NtClose+32e


FOLLOWUP_NAME:  MachineOwner


IMAGE_NAME:  hardware


DEBUG_FLR_IMAGE_TIMESTAMP:  0


MODULE_NAME: hardware


FAILURE_BUCKET_ID:  IP_MISALIGNED


BUCKET_ID:  IP_MISALIGNED


Followup: MachineOwner
---------

Uninstall u torrent

Also update your direct x
 

My Computer

System One

  • OS
    Windows 8.1 professional x64 + WMC
    System Manufacturer/Model
    Acer Aspire 5920
    CPU
    Core 2 duo T5550
    Motherboard
    ACER CHAPALA
    Memory
    4GB DDR2
    Graphics Card(s)
    Intel GMA X3100
    Screen Resolution
    1280 X 800
    Hard Drives
    160 GB HDD

sharkya

Member
Member
Direct X was already up to date and I uninstalled utorrent. I just got another BSOD today:

*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************


Use !analyze -v to get detailed debugging information.


BugCheck C4, {91, 0, fffffa800fa7e8c0, 0}


Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )


Followup: MachineOwner
---------


2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************


DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
A device driver attempting to corrupt the system has been caught. This is
because the driver was specified in the registry as being suspect (by the
administrator) and the kernel has enabled substantial checking of this driver.
If the driver attempts to corrupt the system, bugchecks 0xC4, 0xC1 and 0xA will
be among the most commonly seen crashes.
Arguments:
Arg1: 0000000000000091, A driver switched stacks using a method that is not supported by
the operating system. The only supported way to extend a kernel
mode stack is by using KeExpandKernelStackAndCallout.
Arg2: 0000000000000000
Arg3: fffffa800fa7e8c0
Arg4: 0000000000000000


Debugging Details:
------------------




BUGCHECK_STR: 0xc4_91


DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT


PROCESS_NAME: dwm.exe


CURRENT_IRQL: 0


LAST_CONTROL_TRANSFER: from 0000000000000000 to fffff80373a80740


STACK_TEXT:
000000f4`8f48c018 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx




STACK_COMMAND: kb


SYMBOL_NAME: ANALYSIS_INCONCLUSIVE


FOLLOWUP_NAME: MachineOwner


MODULE_NAME: Unknown_Module


IMAGE_NAME: Unknown_Image


DEBUG_FLR_IMAGE_TIMESTAMP: 0


BUCKET_ID: ZEROED_STACK


Followup: MachineOwner
---------
 

My Computer

System One

  • OS
    Windows 8
    CPU
    AMD Phenom II X6 1100T Black Edition
    Motherboard
    ASUS Sabertooth 990FX
    Memory
    G.SKILL Ripjaws X Series 16GB (2 x 8GB)
    Graphics Card(s)
    XFX HD-687X-CNFC Radeon HD 6870 2GB 256-bit GDDR5 (x2)
    Monitor(s) Displays
    Asus VE248H 24"
    Screen Resolution
    1920x1080
    Hard Drives
    256GB OCZ Vertex 4
    2TB Seagate
    2TB Hitachi
    1TB Hitachi
    250GB Hitachi
    PSU
    Thermaltake TR2 RX 750W Modular

bagavan

New Member
Power User
This shows some drivers is causing the system to crash.

As you can see analysis in inconclusive.

we need some more dumps to check which driver is causing the fault
 

My Computer

System One

  • OS
    Windows 8.1 professional x64 + WMC
    System Manufacturer/Model
    Acer Aspire 5920
    CPU
    Core 2 duo T5550
    Motherboard
    ACER CHAPALA
    Memory
    4GB DDR2
    Graphics Card(s)
    Intel GMA X3100
    Screen Resolution
    1280 X 800
    Hard Drives
    160 GB HDD

sharkya

Member
Member
I got another BSOD last night while playing a game. I've been trying different versions of graphics drivers to no avail. Attached are updated dumps (it could not find the direct x text file).
 

My Computer

System One

  • OS
    Windows 8
    CPU
    AMD Phenom II X6 1100T Black Edition
    Motherboard
    ASUS Sabertooth 990FX
    Memory
    G.SKILL Ripjaws X Series 16GB (2 x 8GB)
    Graphics Card(s)
    XFX HD-687X-CNFC Radeon HD 6870 2GB 256-bit GDDR5 (x2)
    Monitor(s) Displays
    Asus VE248H 24"
    Screen Resolution
    1920x1080
    Hard Drives
    256GB OCZ Vertex 4
    2TB Seagate
    2TB Hitachi
    1TB Hitachi
    250GB Hitachi
    PSU
    Thermaltake TR2 RX 750W Modular

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