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User Profile Service service failed to sign-in


meishe91

New Member
Posts
2
#1
Hello All,

So for the past few hours I have been trying to create an account on my computer and have not been able to log onto it. It doesn't matter if I create a local User, Admin, or use a Microsoft account (Admin or not). I've tried restarting my computer. Tried turning it off and letting it sit for a while. Nothing seems to be working. I also haven't been able to find any information the particular problem that is going on.

I HAVE already found and tried the tutorial located on this site that Brink wrote (http://www.eightforums.com/tutorials/38838-user-profile-service-failed-sign-fix-windows-8-a.html) but it does not seem to apply to my situation. There are no registry entries that are associated with any profile I've created (besides my usual account that I'm currently on). In fact, there aren't even folders in the C:\Users directory for any of the accounts I've tried to create (during or after creation and deletion).

It seems to be the same issue dant was having (http://www.eightforums.com/user-accounts-family-safety/28375-user-profile-service-failed-sign.html) but I am not sure since there isn't much on that thread. Anybody have any ideas? I have been searching for hours and my Google-Fu is not finding anything.
 

My Computer

System One

  • OS
    Windows 8.1

Brink

Administrator
Administrator
mvp
Posts
23,453
#2
Hello Meishe, and welcome to Eight Forums.

When you add/create a new user account, it's user profile is not created until the first time you sign in to it. Since you are unable to sign in to it, this would be why you do not have any registry keys and no "C:\Users\(user-name)" folder for the account yet.

Are you getting this user profile error when you sign in to any other user account on the computer?

For now, you might see if doing a system restore using a restore point dated before you had this issue may be able to help.

Hope this helps for now, :)
Shawn
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

meishe91

New Member
Posts
2
#3
Ah okay, well that explains why the folder and such aren't there...

And no, I only have one account on it right now and it logs in fine. I created an account a month or so ago and it worked fine but then I deleted that one and went back to only having one. Basically, this one logs in fine. Every one I try to create and log in on fails.

I'll try the system restore, but I don't know if the options I have will go back far enough. I'll edit with details after.

EDIT:
So I did a System Restore back as far as it allowed me to go and it still did the same thing. I created an account, tried to log in, didn't work and was saying the same thing. Tried restarting and trying, still didn't work. Restored back to before I restored and tried again, and to no surprise, it still didn't work. :/
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1