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User profile cannot be loaded, user folder on other drive


New Member
Hello all,

This is my first post, I am looking forward to getting involved with the community here :)

As the title says, I cannot log into my Windows 8 computer and I get the error message "The user profile service failed the sign in. User profile cannot be loaded"

This appears to be a common problem from the searching around I have done, however none of what I could find addressed my particular issue.

The setup I have on my desktop is a SSD boot drive with Windows and a HDD data drive. When first installing windows I followed this tutorial to move the user folder to the larger data drive. It has been working fine for nearly 2 years.

I purchased an additional SSD with the aim to setup a RAID to increase the capacity of the boot drive (need more programs!). During installation I was doing a bit of debugging work and booted up the computer without the data drive (where my user profile is) and I received the aforementioned error. After shutting down and rebooting with the original setup of drives (Boot drive and data drive) I am still getting the error.

What I can only assume is when attempting to login only using the boot drive it created a temporary user profile that it is now trying to load and is no longer pointing to the data drive even after replacing it.:think:

Hopefully someone will be able to help me out!

Many thanks in advance :),


My Computer

System One

  • OS
    Windows 8