• This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn more.

User account appears as new then reverts to normal


New Member

Yesterday an issue came up where my user account appeared as new (as if it was the first use of the account), I assumed this was the result of an auto-update so set everything up and continued as normal. This included moving some documents from the desktop into the my documents folder. When I logged on to my PC today I was presented with my user account as it was before this reset. The PC is behaving as if it has forgotten everything that I did with the 'new' version of my account.

The problem I have is that the documents that I placed into the my documents folder are no longer there and I can't find them using the search function.

Does anyone have any ideas how I can access these documents? I'm using windows 8 64-bit.

Thanks in advance,

My Computer

System One

  • OS
    windows 8

Users Who Are Viewing This Thread (Users: 0, Guests: 1)