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Message: <blockquote data-quote="Slavic" data-source="post: 563007" data-attributes="member: 95974">Well, if you have a suspect, it's time to get rid of it. BTW, I never used that program, preferring CCleaner. With its huge installation base, any such bug will be known very quickly and becomes fixed soon.First, I suggest to check the date of installation. Control Panel > Programs and Features > Installed On (look at that program). Alternatively, you can look at the creation date of its directory in Program Files, but this way is less reliable. Now you have two options: uninstall it normally or use System Restore.Normal uninstallation is preferrable, but you count on correct work of uninstaller which should restore the files and system config exactly as before. Unfortunately, it's not always true, but need to attempt anyway.If this doesn't solve the problem, use System Restore. However, you should have a good restoration point before that date (look above how to see the list of them). Before starting the restoration, check the dependences: select the date in the list and press "Scan for affected programs". You will see which other programs or updates will be affected (restored to previous state) after system restoration. Memorise that and complete the restoration. If this still doesn't help, need to look for other reasons.</blockquote>