Daisy
New Member
- Messages
- 4
Hello,
I've begun having a problem with my USB ports delivering power to inserted flash drives, but not reading them - Windows Explorer shows nothing in the drives and the "safely eject hardware" option isn't available.
The problem started with one "fussy" port a couple of weeks ago, then over the past weekend, I was unable to get any of the three available ports to boot a flash drive. I tried different flash drives which all work on other computers.
The fourth USB port runs my mouse without issue.
I have run virus/malware scans with no results. The computer (HP Envy running OEM Win 8.1) is working fine otherwise.
I've begun having a problem with my USB ports delivering power to inserted flash drives, but not reading them - Windows Explorer shows nothing in the drives and the "safely eject hardware" option isn't available.
The problem started with one "fussy" port a couple of weeks ago, then over the past weekend, I was unable to get any of the three available ports to boot a flash drive. I tried different flash drives which all work on other computers.
The fourth USB port runs my mouse without issue.
I have run virus/malware scans with no results. The computer (HP Envy running OEM Win 8.1) is working fine otherwise.