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Upgraded windows 7 to windows 8 pro,windows mail won't send/receive


Posts
3
#1
I upgraded from windows 7 to windows 8 pro. Now my windows mail won't send or receive emails. I have deleted my email accounts and have started from scratch but no luck. I have also rang my email provider and the reset my password, reset my i.p and they didn't have any luck also. Can anyone help??
 

My Computer

System One

  • OS
    Windows 8 Pro
    System Manufacturer/Model Number
    HP-Pavilion
    CPU
    i7 CPU
    Motherboard
    860 @ 2.80GHz, 2801 Mhz, 4 Core(s), 8 Logical Processor
    Memory
    Total Virtual Memory 16.0 GB
Posts
3
#2
Unable to send or receive messages for the Aztecdesign (phillip) account. The connection to the server has failed.
Server: 'mail.aztecdesign.com.au'
Windows Live Mail Error ID: 0x800CCC0E
Protocol: POP3
Port: 110
Secure(SSL): No
Socket Error: 10013
 

My Computer

System One

  • OS
    Windows 8 Pro
    System Manufacturer/Model Number
    HP-Pavilion
    CPU
    i7 CPU
    Motherboard
    860 @ 2.80GHz, 2801 Mhz, 4 Core(s), 8 Logical Processor
    Memory
    Total Virtual Memory 16.0 GB
Posts
1,308
#3
you are trying to setup a live account, it will not work , you have to go in setting, add account and choose other account , unless it's an exchange server
 

My Computer

System One

  • OS
    Windows 8 enterprise x64
    System Manufacturer/Model Number
    Pc-Quebec / Area 66
    CPU
    i7-3960X Extreme Edition
    Motherboard
    Rampage IV Extreme
    Memory
    Gskill 4x4 GB
    Graphics Card(s)
    4 x HD 7970
    Sound Card
    onboard
    Screen Resolution
    2560*1600
    Hard Drives
    C:\Intel series 520 SSD , 250 GB
    D:\ WD 750 black with Intel 40gb SSD cache Intel RST
    E:\ WD 2TB Black
    PSU
    Corsair AX 1200
    Case
    TT Mozart TX
    Cooling
    Water Cooled
    Keyboard
    Logitech G-15
    Other Info
    Windows 8 VM is install on his own SSD.
Posts
3
#4
No, not trying to set up a live account. I have been using windows mail for years with three or four email accounts set up on it. As soon as I installed windows 8 none of the accounts work. I have deleted them and re entered the accounts. There is something that windows 8 has done to the windows mail, that won't let accounts send or receive mail.
 

My Computer

System One

  • OS
    Windows 8 Pro
    System Manufacturer/Model Number
    HP-Pavilion
    CPU
    i7 CPU
    Motherboard
    860 @ 2.80GHz, 2801 Mhz, 4 Core(s), 8 Logical Processor
    Memory
    Total Virtual Memory 16.0 GB

vern836

New Member
Posts
1
#5
Need same help gmail set ok live set ok other accounts no go windows 8 will not recognize other email accounts. Yes reentered info several times correctly what gives are these the only email win 8 will allow bring back 7
 

My Computer

System One

  • OS
    windows 8
Posts
1
#6
Have you found a solution for this problem? I have the same issue.
No, not trying to set up a live account. I have been using windows mail for years with three or four email accounts set up on it. As soon as I installed windows 8 none of the accounts work. I have deleted them and re entered the accounts. There is something that windows 8 has done to the windows mail, that won't let accounts send or receive mail.
 

My Computer

System One

  • OS
    Windows 8 Pro
Posts
5
#7
Similar problem. Mail will send, though. However, if any mails are on the server, download fails with the same error.

If I delete messages via webmail, Live Mail no longer fails but, of course, there is nothing to download. Undeleting a message returns the error.

Any ideas? At the moment, I'm having to use an iPod for work! Not exactly a win for Microsoft there...
 

My Computer

System One

  • OS
    Windows 8

cluberti

Cat herder
VIP Member
Pro User
Redmond

Posts
651
#8
No, that's weird. The error code means "failed to connect". I'm wondering if you're behind a web proxy of some kind?
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom
    CPU
    Intel Core i7 4790K @ 4.5GHz
    Motherboard
    Asus Maximus Hero VII
    Memory
    32GB DDR3
    Graphics Card(s)
    Nvidia GeForce GTX970
    Sound Card
    Realtek HD Audio
    Hard Drives
    1x Samsung 250GB SSD
    4x WD RE 2TB (RAIDZ)
    PSU
    Corsair AX760i
    Case
    Fractal Design Define R4
    Cooling
    Noctua NH-D15
Posts
5
#9
I don't think so - only upgraded today and no settings have changed (unless Windows 8 has changed them!). Have been using Live Mail without issue previously.

And I agree, it's weird: there is no error unless there is a message on the server (although the program fails to download anything, it does show how many messages there are, so it must be connecting to some degree but failing on protocol, maybe?), which it makes it look as though some accounts are working fine. But it was easy to verify they aren't by sending an e-mail to one!

Partial screenshot indicates what I mean:
mail.jpg
 

My Computer

System One

  • OS
    Windows 8
Posts
5
#10
Checked with Outlook, which worked fine (but, unfortunately is not what I like to use, nor where all my saved messages live!).

So this appears to be a Live Mail-specific issue, for Windows 8, rather than a connection problem.
 

My Computer

System One

  • OS
    Windows 8
Posts
5
#12
Sledge to crack nut but this might be fixed. Done as follows:

1. With WLM closed, rename the store folder so that it can't find it; start up the program and it will create a new folder of the old name with basic files in it. I guess one of these is the problem but without knowing which one, I instead went to...

2. Import e-mails across from the renamed folder. This took time but it gathered up all accounts and message rules (which needed redoing, however). All the folders needed moving by hand as they sit in an "imported folder" and many of the details just needed deleting (doubling up of all the separate inboxes for each account, for instance).

That's it. Seems to be working, though I'll be nervous for a while...

One thing: if you try this, after step one, add one of your non-working accounts and check it works before doing any importing to save you time.
 

My Computer

System One

  • OS
    Windows 8