Solved Upgraded to 8.1 and got new event log error?

Ken429

New Member
I think I got this Event Log error after I upgraded to 8.1 but I' not sure. Anyway, when I go to event viewer I get a message that says "One or more logs in the query have errors" and then is says the Log that it cannot find is "Microsoft-Windows-DxpTaskRingtone/Analytic". I have looked and the log does not exist and OF COURSE when I try to cheat the system and create the log it does not like the "/" in the name! Any ideas on what the heck is going on and how I can tell W8.1 to create the log would be appreciated.
 

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caperjack

Just the Janitor
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hi, i found a site with the same error,just they are updating there windows 2012 r2
they give info on a fix by edit to the registry . info on where to find it in the registry is a little different but i found it in my registry at the address below ,as it says on the site be sure to backup registry if you do choose to try the fix , good luck
Online Data Retrieval Error - Windows 2012 R2 Upgrade | Iconic IT
[h=1][/h]

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WINEVT\Channels\Microsoft-Windows-DxpTaskRingtone/Analytic
 

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TonyB

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hi Ken429 if you find a resolution let me know i have same issue :)
 

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caperjack

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hi Ken429 if you find a resolution let me know i have same issue :)
just trying to get a handle on the error ,when do you get the error
 

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TonyB

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go into Event Viewer hit custom logs administration events and it pops up
 

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TonyB

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pic of error.pngView attachment 30148here is the error i get and its like i said i go into the Event Viewer hit custom Administration Events and there it is.
 

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caperjack

Just the Janitor
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nope ,not me ,works fine for me ,i updated to 8.1 the other day .if you backup the registry and delete the address suggested in the sites listed in this thread you should be ok
or you could try System file checker it might fix it
open elevated command prompt and run, sfc /scannow
 

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acr731

Member
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nope ,not me ,works fine for me ,i updated to 8.1 the other day .if you backup the registry and delete the address suggested in the sites listed in this thread you should be ok
or you could try System file checker it might fix it
open elevated command prompt and run, sfc /scannow

I don't have the problem either. I did a clean install from an ISO.
 

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TonyB

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nope ,not me ,works fine for me ,i updated to 8.1 the other day .if you backup the registry and delete the address suggested in the sites listed in this thread you should be ok
or you could try System file checker it might fix it
open elevated command prompt and run, sfc /scannow

IF i delete that key is it safe ???
 

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my2cents

Veni, Vidi, Vici
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IF i delete that key is it safe ???

Hello again TonyB,

I'm going to stick my neck out on this a bit and say that it is safe to delete if done with proper preparation. Just make sure you export the registry entry before you make the change so it can be restored if needed. Moreover, I just did a clean install and I do not even have that entry so it must not be an absolute requirement. Good luck with your decision and I hope you understand how to properly delete/restore a registry entry.

Screenshot (10).png
 
Last edited:

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XweAponX

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My Ghod is this the same issue?

Yep, just make sure to Export the Key BEFORE you delete it.

I suggested, searching for the DLL file that is being referred to, if it is missing.

Is this issue causing other Windows Problems?
 

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TonyB

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My Ghod is this the same issue?

Yep, just make sure to Export the Key BEFORE you delete it.

I suggested, searching for the DLL file that is being referred to, if it is missing.

Is this issue causing other Windows Problems?
yeah same issue i got referred to this thread as it had tones more info
 

My Computer

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    Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz
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    MSI Z77A-G45
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TonyB

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nope no other issues i did have a freeze last night but not sure what that was about has not done it all day. on a side not i did a search for that DXPTaskRingtone.dll and came up empty.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
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    Myself
    CPU
    Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz
    Motherboard
    MSI Z77A-G45
    Memory
    8 gigs
    Graphics Card(s)
    PNY GeForce GTX 660 Ti
    Sound Card
    onboard
    Monitor(s) Displays
    Samsung Sync Master s27B550
    Screen Resolution
    1080p
    Hard Drives
    1 TB internal driver and one 1TB external drive.
    PSU
    Antec NeoECO 620 watt
    Case
    custom case
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    Fans
    Keyboard
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    Norton 360 from comcast

caperjack

Just the Janitor
VIP Member
Guru
nope ,not me ,works fine for me ,i updated to 8.1 the other day .if you backup the registry and delete the address suggested in the sites listed in this thread you should be ok
or you could try System file checker it might fix it
open elevated command prompt and run, sfc /scannow

IF i delete that key is it safe ???

as already stated by other posters ,its only safe if you do it correctly
 

My Computer

System One

  • OS
    win8.1.1 enterprise
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    AMD FX 6100 6core 3.30gHz
    Motherboard
    gigibyte ga-78lmy-s2p
    Memory
    4gig ddr3
    Graphics Card(s)
    Radon hd5000 Series
    Sound Card
    onboard realtek hd
    Monitor(s) Displays
    19" viewsonic/ 22"Samsung
    Screen Resolution
    1680x1050
    Hard Drives
    128gig ssd Kingston
    80gig WD 10000 rpm spinner
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    micro
    Keyboard
    microsoft curve 200
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    updated enterprise apr 2/14

Ken429

New Member
I ran "scf /scannow" from an elevated Command Prompt and it did not find and errors.

Since I think the Query Error that some of us are getting is just a missing log file could one of you guys that do not have the problem look in Windows\System32\winevt\Logs and see if the
"Microsoft-Windows-DxpTaskRingtone/Analytic.evtx" file is there or at least some .evtx log file that is close to that name. If I could get a copy of that log file I'll see if I can make the Query Error go away.
 

My Computer

System One

  • OS
    W.8.1 Pro Update 1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    3770K
    Motherboard
    ASRock Z77 OC Formula
    Memory
    GSkill 2400-10
    Graphics Card(s)
    None
    Monitor(s) Displays
    Samsung S27B350
    Screen Resolution
    1920X1080
    Hard Drives
    Mushkin Chronos DX-7 240GB, WD Raptor 250Gb, 3 -WD Raptors 500GB
    PSU
    Seasonic X750
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Ken429

New Member
I ran "scf /scannow" from an elevated Command Prompt and it did not find and errors.

Since I think the Query Error that some of us are getting is just a missing log file could one of you guys that do not have the problem look in Windows\System32\winevt\Logs and see if the
"Microsoft-Windows-DxpTaskRingtone/Analytic.evtx" file is there or at least some .evtx log file that is close to that name. If I could get a copy of that log file I'll see if I can make the Query Error go away. Or at the very least - what is the exact name of the log file so I can attempt to create it?
 

My Computer

System One

  • OS
    W.8.1 Pro Update 1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    3770K
    Motherboard
    ASRock Z77 OC Formula
    Memory
    GSkill 2400-10
    Graphics Card(s)
    None
    Monitor(s) Displays
    Samsung S27B350
    Screen Resolution
    1920X1080
    Hard Drives
    Mushkin Chronos DX-7 240GB, WD Raptor 250Gb, 3 -WD Raptors 500GB
    PSU
    Seasonic X750
    Case
    Corsair 800D
    Cooling
    Swiftech Apogee HD 3X120 Rad
    Keyboard
    Microsoft Sidewinder X4
    Mouse
    Microsoft Exporer 2.0
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    IE11
    Antivirus
    Malwarebytes

my2cents

Veni, Vidi, Vici
VIP Member
Guru
Hi Ken429,

At least three people have recommended a registry fix that you and TonyB are avoiding. The error you are getting is because you have an invalid registry entry that points to a file that doesn't exist. I do not have that invalid entry. I think it is either time for you to take action or just live with the log. Your latest request will get you no further to a solution than you are right now. Good luck as this will be my final response to your issue.
 

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Ken429

New Member
Sorry for the double post! I didn't hit the last button.

Ok, Ok, I deleted the Registry Entry and the error went away. I guess I am too curious - why only some of us got the "erroneous" entry. Could it be that I have a Cannon MX870 multi-printer, scanner, fax connected to the system? But I'll move on.
 

My Computer

System One

  • OS
    W.8.1 Pro Update 1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    3770K
    Motherboard
    ASRock Z77 OC Formula
    Memory
    GSkill 2400-10
    Graphics Card(s)
    None
    Monitor(s) Displays
    Samsung S27B350
    Screen Resolution
    1920X1080
    Hard Drives
    Mushkin Chronos DX-7 240GB, WD Raptor 250Gb, 3 -WD Raptors 500GB
    PSU
    Seasonic X750
    Case
    Corsair 800D
    Cooling
    Swiftech Apogee HD 3X120 Rad
    Keyboard
    Microsoft Sidewinder X4
    Mouse
    Microsoft Exporer 2.0
    Browser
    IE11
    Antivirus
    Malwarebytes

my2cents

Veni, Vidi, Vici
VIP Member
Guru
Sorry for the double post! I didn't hit the last button.

Ok, Ok, I deleted the Registry Entry and the error went away. I guess I am too curious - why only some of us got the "erroneous" entry. Could it be that I have a Cannon MX870 multi-printer, scanner, fax connected to the system? But I'll move on.

Good for you! That erroneous entry is/was obviously incorporated into the Win 8.1 upgrade process for "some" but not all. Why? Who knows? Anyway, you finally made the commitment, deleted the entry, and it worked for you. Hopefully, you courage to give it a try will inspire others to follow your lead... Nice job!

my2cents
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel G2020
    Motherboard
    ASRock B75M-DGS R2.0
    Memory
    8GBs @ 1333 MHz
    Hard Drives
    Samsung 840 EVO
    PSU
    400w
    Internet Speed
    57/11

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