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Updating windows 8.0 to 8.1

halfpenny1

New Member
Hi folks
My wife's new Asus notebook is running on Windows 8.0 but all the recommendations indicate she should upgrade to 8.1. However, when she tries to do this, a message appears saying upgrade is not possible before the automatic update scan has been carried out. However, when the update scan has been done the same message appears again when trying to then upgrade to 8.1.
Any advice welcomed as to how to resolve this one.
(Never had these problems with good old XP)
 

My Computer

System One

  • OS
    Windows 8.0

genet

New Member
Guru
Before upgrade to Windows 8.1 from the Windows Store, you do not need to install all Windows 8 updates from Windows Update. You only need to install KB2871389 update, then you’ll be able to install the Windows 8.1 update via the Windows Store. Download and install KB2871389 update from link or from Windows Update.

KB2871389 (direct download link)
- All supported x86-based versions of Windows 8: http://download.microsoft.com/downl...5E-794177982162/Windows8-RT-KB2871389-x86.msu
- All supported x64-based versions of Windows 8: http://download.microsoft.com/downl...49-140AB1CF7B5F/Windows8-RT-KB2871389-x64.msu

But if you've opened the Windows Store and you don't see the Windows 8.1 update, then you will need to also install KB2917499 update.

edit: Take a look at this post: link
 
Last edited:

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G580
    CPU
    Intel Core i5-3230M
    Memory
    8 GB
    Graphics Card(s)
    Intel HD Graphics 4000
    Browser
    Microsoft Edge
    Antivirus
    Windows Defender, standard user account
    Other Info
    UEFI firmware (BIOS) embedded Windows 8 product key.

halfpenny1

New Member
Thanks Berton and Genet for your advice; the Asus has been downloading/installing uploading all the updates for Windows 8.0 for the past 18 hours, believe it or not, so we're hoping that, once it's finished, we should be able to upgrade subsequently to 8.1. If not, we'll download the KB2871389 update as kindly suggested by genet. Can either of you advise me too as to how we find out whether we're using a 86 or 64 based version?
cheers
 

My Computer

System One

  • OS
    Windows 8.0

genet

New Member
Guru
Can either of you advise me too as to how we find out whether we're using a 86 or 64 based version?

System.png
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G580
    CPU
    Intel Core i5-3230M
    Memory
    8 GB
    Graphics Card(s)
    Intel HD Graphics 4000
    Browser
    Microsoft Edge
    Antivirus
    Windows Defender, standard user account
    Other Info
    UEFI firmware (BIOS) embedded Windows 8 product key.

halfpenny1

New Member
Many thanks
We're just about there now; managed to successfully get all the 8.0 uploads and we've uploaded and are now installing 8.1 although it's stuck at 82% installed for the last 20 minutes
 

My Computer

System One

  • OS
    Windows 8.0

azasadny

Moved to ten*****s.com
VIP Member
Guru
Be patient, it will install. It can take many hours, especially if your Internet connection or the servers are loaded...
 

My Computer

System One

  • OS
    Win 10 Pro 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built Intel i7-3770k-based system
    CPU
    Intel i7-3770k, Overclocked to 4.6GHz (46x100) with Corsair H110i GT cooler
    Motherboard
    ASRock Z77 OC Formula 2.30 BIOS
    Memory
    32GB DDR3 2133 Corsair Vengeance Pro
    Graphics Card(s)
    GeForce GTX 980ti SC ACS 6GB DDR5 by EVGA
    Sound Card
    Creative Sound Blaster X-Fi Titanium HD, Corsair SP2500 speakers and subwoofer
    Monitor(s) Displays
    LG 27EA33 [Monitor] (27.2"vis) HDMI
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung SSD 850 EVO 250GB (system drive)
    WD 6TB Red NAS hard drives x 2 in Storage Spaces (redundancy)
    PSU
    Corsair 750ax fully modular power supply with sleeved cables
    Case
    Corsair Air 540 with 7 x 140mm fans on front, rear and top panels
    Cooling
    Corsair H110i GT liquid cooled CPU with 4 x 140" Corsair SP "push-pull" and 3 x 140mm fans
    Keyboard
    Thermaltake Poseidon Z illuminated keyboard
    Mouse
    Corsair M65 wired
    Internet Speed
    85MBps DSL
    Browser
    Chrome and Edge
    Antivirus
    Windows Defender, MalwareBytes Pro and CCleaner Pro
    Other Info
    Client of Windows Server 2012 R2 10 PC's, laptops and smartphones on the WLAN.

    1GBps Ethernet ports

AddRAM

R.I.P. Gary
Member

My Computer

System One

  • OS
    Windows 7 Pro x64 Windows 10 Pro x64 Build 9926
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway GT5404
    CPU
    Intel Core 2 Duo E6700 @ 2.66 GHz
    Motherboard
    Intel D945GCL
    Memory
    4GB PC2 6400 @ 800 MHz CL 6-6-6-18
    Graphics Card(s)
    MSI GTX660 TF3 2GB
    Sound Card
    Realtek HD
    Monitor(s) Displays
    Gateway FPD1975W
    Screen Resolution
    1440 x 900
    Hard Drives
    Samsung 850 EVO 120GB SSD / WD 500GB
    PSU
    Corsair HX750
    Case
    OEM
    Cooling
    OEM
    Keyboard
    Gateway KB-0401
    Mouse
    Gateway MOAKUO
    Internet Speed
    Verizon Quantum Gateway 60 / 60
    Browser
    Chrome / IE11
    Antivirus
    MSE / Defender / MBAM

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