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Solved Update your drivers and BIOS BEFORE upgrading to Win8


johnpombrio

New Member
Power User
Manchester CT

Posts
693
#1
My friend's Win8 upgrade ( no, really! It was MY FRIEND'S machine, I swear!) halted on an error with an Intel driver issue. The solution was simple, he just needed to update his drivers from the mobo website BEFORE trying to upgrade to Win8. Untold hours of misery trying to track down the error rather than the few minutes of updating his drivers.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64 bit GA
    Computer type
    PC/Desktop
    CPU
    i7-4770K Haswell
    Motherboard
    ASUS Z87-PRO
    Memory
    16 GB of Corsair 1866
    Graphics Card(s)
    GTX 780
    Sound Card
    Cooler Master Storm Headphones
    Monitor(s) Displays
    Dell 27 inch U2711 IPS
    Screen Resolution
    2560 by 1440
    Hard Drives
    Samsung 840 Pro 250GB SSD plus 2 3 TB drives
    PSU
    Corsair-750
    Case
    Corsair White Graphite Series 600T
    Cooling
    Corsair H00i Water
    Keyboard
    Corsair K90
    Mouse
    Logitech G9 Laser
    Internet Speed
    6.3 MBps
    Browser
    Firefox
    Antivirus
    MS

Kebero

New Member
Member
Posts
354
#2
Things like this are why a clean install is generally recommended.
Sent from my Nokia Lumia 920 using Board Express
 

My Computer

System One

  • OS
    Windows Server 2012 Standard w/Hyper-V
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    HP ProBook 4430s
    CPU
    Intel Core i3-2310M
    Memory
    16GB DDR3
    Hard Drives
    80GB Intel 320 SSD
    500GB Samsung Momentus

kcmike

Member
Member
Kansas

Posts
53
#3
I agree 100%. I tried the upgrade route and spent a 1/2 day troubleshooting a sluggish computer. Clean install "fixed" most everything.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64 bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    AcerAspire ME600
    CPU
    Core i5 Quad-Core CPU Speed 3330 (3GHz)
    Motherboard
    North Bridge Chipset Intel B75 Express
    Memory
    8 GB
    Graphics Card(s)
    Intel HD Graphics 2500
    Sound Card
    High Definition Audio with 5.1-channel audio support
    Monitor(s) Displays
    Hewlett-Packard SmartBuy LV1911 18.5" LED Backlit LCD Monitor
    Screen Resolution
    1366 x768
    Hard Drives
    1 TB (Terabyte) SATA hard drive.
    PSU
    300W
    Other Info
    This is my living room PC with Media Center. Not a gamer.

johnpombrio

New Member
Power User
Manchester CT

Posts
693
#4
My sentiments exactly. I would never try to do anything but a clean install. My friend did not want to bother to try to figure out how to do a clean install on a UEFI BIOS machine with the upgrade disk he burnt from Microsoft tho. He didn't think it was possible and he didn't ask or come here to look.

The worst was him trying to troubleshoot the specific cause that is listed in the error message. He spent hours trying to uninstall a driver that he could not even find for the Intel LAN driver. I just had him turn off the unused LAN port in the BIOS so the driver never was loaded. Kludge but it worked. The RIGHT solution was to upgrade to the current driver for the mobo.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64 bit GA
    Computer type
    PC/Desktop
    CPU
    i7-4770K Haswell
    Motherboard
    ASUS Z87-PRO
    Memory
    16 GB of Corsair 1866
    Graphics Card(s)
    GTX 780
    Sound Card
    Cooler Master Storm Headphones
    Monitor(s) Displays
    Dell 27 inch U2711 IPS
    Screen Resolution
    2560 by 1440
    Hard Drives
    Samsung 840 Pro 250GB SSD plus 2 3 TB drives
    PSU
    Corsair-750
    Case
    Corsair White Graphite Series 600T
    Cooling
    Corsair H00i Water
    Keyboard
    Corsair K90
    Mouse
    Logitech G9 Laser
    Internet Speed
    6.3 MBps
    Browser
    Firefox
    Antivirus
    MS