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Update to 8.1 via MS store/ Leaves OEM Mach w/out recovery

Sixwheeler2011

New Member
Hello,
Been a while since I needed to come here for questions and help.
Anyway just trying to figure out MS Idea to remove refresh/restore/reset
options (blunder) in 8.1 update at & and or around 12/2012
"right after warranty end for laptop.

Link from research on issue ( " File: \windows\system32\winload.efi " Is either missing or corrupted )
Windows 8.1 Update Leaves OEM Owners With Broken Restore Function | GadgeTell

Was wanting to refresh my PC(do not have install media/ nor created back USB/ISO(my Bad)
and came across this issue. By running windows repair located no restore points, nor size to
system restore(& recovery turned Off) in system protection, left system protection to default(4.56GB) cache for sys restore.

Is there a way to restore this function? as also stated here that the partition change in disk management/

http://www.eightforums.com/installa...e-changes-when-you-install-windows-8-1-a.html

I would just like the option to reset/refresh and or restore if needed in the future, and suggestions on this
would be much appreciated.

Regards,
Six
 

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My Computer

System One

  • OS
    8.1 6.3.9600
    Computer type
    Laptop
    System Manufacturer/Model
    toshiba Satellite C850D
    CPU
    AMD E1-1200 APU with Radeon(tm) HD Graphics
    Memory
    4096MB RAM
    Graphics Card(s)
    AMD Radeon HD 7310M
    Sound Card
    AMD High Definition Audio Device Version=9.0.0.9902
    Monitor(s) Displays
    Video AMD Radeon HD 7310MVersion=13.151.1.1000
    Screen Resolution
    1366 x 768 Pixels
    Hard Drives
    500GB installed

Mr Sardonicus

New Member
VIP Member
Power User
Microsoft didn't remove the options "refresh/restore/reset"...........they just don't work without some missing files. Let's just hope the issue gets fixed with the April release of 8.1 Update 1.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self built
    CPU
    Intel Core i7-4790
    Motherboard
    GA-Z87X-D3H
    Memory
    G.SKILL 8GB (2 x 4GB) DDR3 F3-10666CL9D-8GBNT
    Graphics Card(s)
    Sapphire ATI Radeon R7 250
    Sound Card
    Realtek ALC892
    Monitor(s) Displays
    Samsung UN32EH5000, Dell 1703FPT
    Screen Resolution
    1920 x 1080
    Hard Drives
    WD5003AZEX
    WD10EZEX
    Samsung HD103SJ
    Samsung 128 GB 840 PRO
    PSU
    SeaSonic M12II SS-500GM
    Case
    Fractal Design Define R4
    Cooling
    Zalman CNPS9900ALED
    Keyboard
    Logitech K800
    Mouse
    Logitech M705
    Internet Speed
    16 Mbps
    Browser
    Firefox
    Antivirus
    Avast
    Other Info
    Bose Companion 2 Multimedia Speakers

genet

New Member
Guru
edit:

Take a look at this post: -> link
 
Last edited:

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G580
    CPU
    Intel Core i5-3230M
    Memory
    8 GB
    Graphics Card(s)
    Intel HD Graphics 4000
    Browser
    Microsoft Edge
    Antivirus
    Windows Defender, standard user account
    Other Info
    UEFI firmware (BIOS) embedded Windows 8 product key.

genet

New Member
Guru
edit:

Take a look at this post: -> link
 
Last edited:

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G580
    CPU
    Intel Core i5-3230M
    Memory
    8 GB
    Graphics Card(s)
    Intel HD Graphics 4000
    Browser
    Microsoft Edge
    Antivirus
    Windows Defender, standard user account
    Other Info
    UEFI firmware (BIOS) embedded Windows 8 product key.

Saltgrass

New Member
Pro User
We may need to keep the Reset and Refresh processes separate for clarity. And since true 8.1 systems are coming online, I suppose we also need to reference just the 8 to 8.1 updated systems.

You should be able to Reset your system, but it would be back to a Windows 8 configuration using the factory image in the large Recovery partition. I don't think having the 8.1 install files would make a difference here.

A Windows 8.1 Refresh is not an option, if you don't have the 8.1 install files, unless you have created a CustomRefreshImage when your system was working normally.

I have not done any restores, but I am running a 250 GB hard drive and the setting for my restore points is 5%. Maybe you could increase the available space to allow your restore points to build up.
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Grown
    CPU
    i7 3770K
    Motherboard
    ASUS P8Z77 -v Pro, Z87-Expert
    Memory
    16 G
    Graphics Card(s)
    EVGA GTX 680 Classified (2)
    Hard Drives
    Kingston SSD 240 GB

Sixwheeler2011

New Member
Hello,

Thanks Saltgrass for your response.
The information states Enabled to Partitio6
issue is in reference to not being able load any partion as I stated.
system32/winload.efi
 

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My Computer

System One

  • OS
    8.1 6.3.9600
    Computer type
    Laptop
    System Manufacturer/Model
    toshiba Satellite C850D
    CPU
    AMD E1-1200 APU with Radeon(tm) HD Graphics
    Memory
    4096MB RAM
    Graphics Card(s)
    AMD Radeon HD 7310M
    Sound Card
    AMD High Definition Audio Device Version=9.0.0.9902
    Monitor(s) Displays
    Video AMD Radeon HD 7310MVersion=13.151.1.1000
    Screen Resolution
    1366 x 768 Pixels
    Hard Drives
    500GB installed

Sixwheeler2011

New Member
Microsoft didn't remove the options "refresh/restore/reset"...........they just don't work without some missing files. Let's just hope the issue gets fixed with the April release of 8.1 Update 1.
I totaly agree.
 

My Computer

System One

  • OS
    8.1 6.3.9600
    Computer type
    Laptop
    System Manufacturer/Model
    toshiba Satellite C850D
    CPU
    AMD E1-1200 APU with Radeon(tm) HD Graphics
    Memory
    4096MB RAM
    Graphics Card(s)
    AMD Radeon HD 7310M
    Sound Card
    AMD High Definition Audio Device Version=9.0.0.9902
    Monitor(s) Displays
    Video AMD Radeon HD 7310MVersion=13.151.1.1000
    Screen Resolution
    1366 x 768 Pixels
    Hard Drives
    500GB installed

theog

VIP Member
VIP Member
Gold Member
Microsoft didn't remove the options "refresh/restore/reset"...........they just don't work without some missing files. Let's just hope the issue gets fixed with the April release of 8.1 Update 1.
I totaly agree.

Sixwheeler2011 said:
Anyway just trying to figure out MS Idea to remove refresh/restore/reset
options (blunder) in 8.1 update

Not been removed, just will not use the Windows 8 install.wim on Recovery Partition.


I would recommend you making the OEM manufacturer's Recovery DVD's or USB drive.
or
How to make Toshiba Recovery disks.
Toshiba How-To: Create System Recovery Media DVDs on a Windows 8 Laptop - YouTube
Toshiba How-To: Understanding Windows 8 system recovery options - YouTube
Creating Recovery Media for Windows 8 - TOSHIBA FORUMS
You can order the Microsoft official OEM Recovery disks from the OEM manufacturer's website.
Toshiba Service Portal - Laptop Recovery Media Services - Toshiba

Saltgrass said:
We may need to keep the Reset and Refresh processes separate for clarity. And since true 8.1 systems are coming online, I suppose we also need to reference just the 8 to 8.1 updated systems.
:ditto:
 
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My Computer

System One

  • OS
    ME, XP,Vista,Win7,Win8,Win8.1
    Computer type
    PC/Desktop
    Other Info
    Notebooks x 3

    Desktops x 5

    Towers x 4

Saltgrass

New Member
Pro User
The information states Enabled to Partition 6
issue is in reference to not being able load any partition as I stated.
system32/winload.efi
Are you saying you cannot boot your system? The winload.efi file is used but it is not related to the Repair options. If that file is actually corrupt it will not be usable to boot, and I have seen several instances of this error message, but I do not know for sure what they had to do to repair it.

You might try running a Chkdsk to see if it will clean up any corruption.

The reagentc report looks normal so the Repair options should be available, although they may not be able to repair a corrupted file. You did not compress the partition or use some other process on the C: partition, did you?
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Grown
    CPU
    i7 3770K
    Motherboard
    ASUS P8Z77 -v Pro, Z87-Expert
    Memory
    16 G
    Graphics Card(s)
    EVGA GTX 680 Classified (2)
    Hard Drives
    Kingston SSD 240 GB

Sixwheeler2011

New Member
The information states Enabled to Partition 6
issue is in reference to not being able load any partition as I stated.
system32/winload.efi
Are you saying you cannot boot your system? The winload.efi file is used but it is not related to the Repair options. If that file is actually corrupt it will not be usable to boot, and I have seen several instances of this error message, but I do not know for sure what they had to do to repair it.

You might try running a Chkdsk to see if it will clean up any corruption.

The reagentc report looks normal so the Repair options should be available, although they may not be able to repair a corrupted file. You did not compress the partition or use some other process on the C: partition, did you?

No I have not used any other process.just upgraded to 8.1, & was just going to refresh/ possibly reset
but can not. System is booting and in good working order. Just was wanting to have the option to do a reset/ or refresh if needed.

At the moment trying to create recovery disks. At first purchase of laptop recovery disk creation was failing could not find path specified, hoping not to get same error this go around.
(appreciated of all the help so far :) )

will check in if disks were created.
Regards,
Six
 

My Computer

System One

  • OS
    8.1 6.3.9600
    Computer type
    Laptop
    System Manufacturer/Model
    toshiba Satellite C850D
    CPU
    AMD E1-1200 APU with Radeon(tm) HD Graphics
    Memory
    4096MB RAM
    Graphics Card(s)
    AMD Radeon HD 7310M
    Sound Card
    AMD High Definition Audio Device Version=9.0.0.9902
    Monitor(s) Displays
    Video AMD Radeon HD 7310MVersion=13.151.1.1000
    Screen Resolution
    1366 x 768 Pixels
    Hard Drives
    500GB installed

Sixwheeler2011

New Member
Hello,

Well run recovery Media creator from Toshiba, and created the 3 DVD's required (Successful)
for the recovery Disks. But will not create on another Toshiba (As That Toshiba was able to refresh).
Might just have to wait until the win 8.1 is installed to create recovery Media, that is how it worked on mine.
or could be a whole other error in the program of Toshiba recovery creator.
It happened to my 1st Toshiba, the one that just now created the disks go figure.

At this point all is well. Created another user on the second laptop (admin) and created a clean retore point on Both laptops.

Regards,
and Thank you for your responses :)
SIX
 

My Computer

System One

  • OS
    8.1 6.3.9600
    Computer type
    Laptop
    System Manufacturer/Model
    toshiba Satellite C850D
    CPU
    AMD E1-1200 APU with Radeon(tm) HD Graphics
    Memory
    4096MB RAM
    Graphics Card(s)
    AMD Radeon HD 7310M
    Sound Card
    AMD High Definition Audio Device Version=9.0.0.9902
    Monitor(s) Displays
    Video AMD Radeon HD 7310MVersion=13.151.1.1000
    Screen Resolution
    1366 x 768 Pixels
    Hard Drives
    500GB installed

Curtis

New Member
On a Toshiba if you shut down your computer completely then hold "0" (zero), Then Turn on the PC while holding "0" you will boot into the Toshiba recovery environment. From there can can restore from the factory image.

On some Toshiba laptops you actually have to hold shift then click restart while holding shift. then Click on Troubleshoot > Advanced > Toshiba System Recovery
 

My Computer

System One

  • OS
    8.1, 7 Ultimate, Vista HP

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