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Update failure - KB3001652

arachnaut

New Member
Power User

My Computer

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    Jim Hurley
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    Intel Core i7-2600K @ 4.3 GHz
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    2 of Seagate Barracuda XT ST32000641AS (2TB ea.);
    1 of Seagate Barracuda Green ST2000DL003 (2TB);
    1 of Hitachi Deskstar HDS722020ALA330 (2TB);
    2 of Seagate Desktop ST4000DM000-1F2168 (4TB)
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    Boston Acoustics CS Sub 10 Powered Subwoofer;
    NI Kore controller;
    NI Maschine controller;
    M-Audio Axiom 61 keyboard controller; expression pedal; sustain pedal;

    ... and tons of audio software ...

    I also keep two USB 3 thumb drives (A: and B:) attached with boot recovery and security stuff that I can boot into from BIOS in case of emergency
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JohnnyGui

New Member
Member
And it fails to clean up its folder/file remnants from the failed update...

That happened yesterday, but not today.

So should that same but fixed update that has come up today remove this folder of yesterday after a successful install or not?


Also, just out of interest, are there any registry entries that would be left after you cancel an update?
 

My Computer

System One

  • OS
    Windows 8.1 (Update 1) Pro 64 bit
    Computer type
    PC/Desktop
    CPU
    Intel i5 3570K
    Motherboard
    Asrock Pro4 Z77
    Memory
    8 GB
    Graphics Card(s)
    Geforce GTX 660Ti
    Hard Drives
    Hitachi HDS921010DLE630

arachnaut

New Member
Power User
And it fails to clean up its folder/file remnants from the failed update...

That happened yesterday, but not today.

So should that same but fixed update that has come up today remove this folder of yesterday after a successful install or not?


Also, just out of interest, are there any registry entries that would be left after you cancel an update?


Yesterday the problem was that the update just hung forever, so one had to restart to get out of that problem.
Naturally when that happens things get left hanging so the folders with the extracted update files stayed around.

But today, the update just failed, it didn't hang.

As for cleaning up after failed updates - I always make an image backup before Patch Tuesday. If anything serious goes wrong I just restore the old image.

Most of the patches lately seem to work well, but every now and then MS screws up badly.

The worst screw up I ever saw was back in Windows XP Service Pack 3. My HP Pavilion had an AMD Athlon CPU configured with an Intel Power setting. That was never enabled until SP3 and a lot of Pavilions were bricked - but that was HP's fault. It was really hard to recover from that and I've been imaging before Patch Tuesday ever since then.
 

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center (64-bit)
    Name
    Jim Hurley
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom-build
    CPU
    Intel Core i7-2600K @ 4.3 GHz
    Motherboard
    ASUS P8P67 PRO Rev 3.0
    Memory
    16 GB G.SKILL Ripjaws X DDR3 SDRAM DDR3 1600 (4 banks 4GB DIMM DDR3 8-8-8-24 5-32-12-7 1T 1.5V)
    Graphics Card(s)
    NVIDIA GeForce GT 440
    Sound Card
    Firewire Focusrite Saffire Pro 14
    Monitor(s) Displays
    LG W2353V
    Screen Resolution
    1920x1080
    Hard Drives
    2 of Seagate Barracuda XT ST32000641AS (2TB ea.);
    1 of Seagate Barracuda Green ST2000DL003 (2TB);
    1 of Hitachi Deskstar HDS722020ALA330 (2TB);
    2 of Seagate Desktop ST4000DM000-1F2168 (4TB)
    PSU
    Corsair AX850 Gold
    Occupation
    retired software engineer
    Case
    Cooler Master HAF 932 Advanced
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    ThermalTake Silent 1156
    Keyboard
    Logitech K520
    Mouse
    Logitech M310
    Internet Speed
    7Mbps
    Browser
    Chrome
    Antivirus
    Kaspersky
    Other Info
    Event Studio Precision 6 powered audio monitors;
    Boston Acoustics CS Sub 10 Powered Subwoofer;
    NI Kore controller;
    NI Maschine controller;
    M-Audio Axiom 61 keyboard controller; expression pedal; sustain pedal;

    ... and tons of audio software ...

    I also keep two USB 3 thumb drives (A: and B:) attached with boot recovery and security stuff that I can boot into from BIOS in case of emergency
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    us california

JohnnyGui

New Member
Member
Yep and dunno. But it is Windows, so if I were a betting type...

Well, I just installed the same update today and it installed succesfully but it didn't remove the folder of yesterday by itself.
 

My Computer

System One

  • OS
    Windows 8.1 (Update 1) Pro 64 bit
    Computer type
    PC/Desktop
    CPU
    Intel i5 3570K
    Motherboard
    Asrock Pro4 Z77
    Memory
    8 GB
    Graphics Card(s)
    Geforce GTX 660Ti
    Hard Drives
    Hitachi HDS921010DLE630

Buffett

New Member
I recall when NetFramework updates would crash on the installs, a bunch of the updates over time. As vendors typically had a runtime version with their software, I ignored the failed updates as they accumulated until I needed one. The solution was to remove every one in reverse order and then install in normal order. We're talking a lot of time. Then I came across some ex-Softie who wrote a tool to automate the numerous removals. What a time saver! Anyone aware of a tool for this situation?
 

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System One

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    WindowsForWorkgroups3.11

gator2013

New Member
Pro User
The re-released update installed on my 8.1 desktop without problems and no restart required.

Interesting though, it has not shown up yet for my 8.1 Laptop. I wonder if it has been pulled again.
 

My Computer

System One

  • OS
    windows 8.1 64, LT -Windows 10 Home 64
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    HP 500-075 Desktop + HP 15-f018dx Laptop
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    Intel Core i5 3470 Ivy Bridge 3.2 GHz Quad Core/ LT - i3-4030U 1.9 GHz
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    Foxcon Joshua-H61-uATX
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    CyberPower UPS, Macrium Backup, Revo Pro, Malwarebytes Premium

JohnnyGui

New Member
Member
Sorry for being such a pain but I'm just not able to delete this folder that has been created. I have tried changing several settings in the security but the folder just wouldn't budge. Could someone please explain to me what to change exactly in the security settings to be able to remove this damn thing?

Also, I noticed after the successful install of the update today that it installed a bunch of things on my PC e.g. Visual Studio 2010 Redist x86, x64 and Visual Studio Tools for Office Runtime x64. Are these really necessary for the update to function? I do have Office 2013.
 

My Computer

System One

  • OS
    Windows 8.1 (Update 1) Pro 64 bit
    Computer type
    PC/Desktop
    CPU
    Intel i5 3570K
    Motherboard
    Asrock Pro4 Z77
    Memory
    8 GB
    Graphics Card(s)
    Geforce GTX 660Ti
    Hard Drives
    Hitachi HDS921010DLE630

adamf

Banned
Could someone please explain to me what to change exactly in the security settings to be able to remove this damn thing?
Even using built in Administrator account I could not take ownership to delete these folders (I got the "failed to enumerate" error). I had to boot from Linux live disk to get rid of them. If you have one this is probably the easiest way.
 

My Computer

System One

  • OS
    Windows 10 Pro Prieview x64
    Name
    adam
    Computer type
    Laptop
    System Manufacturer/Model
    MacBook Pro Core2Duo
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    T7600
    Memory
    3
    Graphics Card(s)
    ATI Radeon X1600
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    Internal
    Screen Resolution
    1440 x 800
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    40GB
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    Apple
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    Apple
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    Varies
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    Various
    Antivirus
    Defender
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visruth

Well-Known Member
Pro User
Same problem: in my Dell Venue 8 Pro tab. I restarted tab without any indication of progress in installing updates in Windows update shown to me, stuck in Installing updates for 12hrs in the close down screen.

For now, I just force shutdown my tab & not going to install them as of now.
 

My Computer

System One

  • OS
    Win 8.1 Update x64
    Name
    Visruth M Kumar
    Computer type
    Laptop
    System Manufacturer/Model
    HP Pavilion 15
    CPU
    Haswell Core i5 4200U
    Memory
    8GB Dual-Channel DDR3L @1600
    Graphics Card(s)
    Intel HD 4400 Integrated; 2GB Dedicated NVIDIA GT 740M
    Hard Drives
    500GB Samsung 840 EVO Internal SSD ;
    2TB WD MyPassport Ultra EHDD ;
    1TB TOSHIBA HDD
    Occupation
    Doctor
    Cooling
    Deepcool X6
    Mouse
    Logitech B175 Wireless Mouse
    Internet Speed
    10 Mbps
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    KIS 2014
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    Microsoft Wired Xbox 360 Controller
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adamf

Banned
For now, I just force shutdown my tab & not going to install them as of now.
If you delete the left over folders in root of C:\ the version offered today seems OK.
 

My Computer

System One

  • OS
    Windows 10 Pro Prieview x64
    Name
    adam
    Computer type
    Laptop
    System Manufacturer/Model
    MacBook Pro Core2Duo
    CPU
    T7600
    Memory
    3
    Graphics Card(s)
    ATI Radeon X1600
    Monitor(s) Displays
    Internal
    Screen Resolution
    1440 x 800
    Hard Drives
    40GB
    Keyboard
    Apple
    Mouse
    Apple
    Internet Speed
    Varies
    Browser
    Various
    Antivirus
    Defender
    Country Flag
    France

JohnnyGui

New Member
Member
Could someone please explain to me what to change exactly in the security settings to be able to remove this damn thing?
Even using built in Administrator account I could not take ownership to delete these folders (I got the "failed to enumerate" error). I had to boot from Linux live disk to get rid of them. If you have one this is probably the easiest way.

Unfortunately, I don't. Is there any other way?
 

My Computer

System One

  • OS
    Windows 8.1 (Update 1) Pro 64 bit
    Computer type
    PC/Desktop
    CPU
    Intel i5 3570K
    Motherboard
    Asrock Pro4 Z77
    Memory
    8 GB
    Graphics Card(s)
    Geforce GTX 660Ti
    Hard Drives
    Hitachi HDS921010DLE630

adamf

Banned
Unfortunately, I don't. Is there any other way?
You should be able to right click, go to properties, security, advanced and change the owner to your profile. It should then let you delete. Like I said though this didn't work for me.

If you want to create a live disk you can download an ISO from here Download - CentOS Wiki and create a bootable usb stick using this LinuxLive USB Creator
 

My Computer

System One

  • OS
    Windows 10 Pro Prieview x64
    Name
    adam
    Computer type
    Laptop
    System Manufacturer/Model
    MacBook Pro Core2Duo
    CPU
    T7600
    Memory
    3
    Graphics Card(s)
    ATI Radeon X1600
    Monitor(s) Displays
    Internal
    Screen Resolution
    1440 x 800
    Hard Drives
    40GB
    Keyboard
    Apple
    Mouse
    Apple
    Internet Speed
    Varies
    Browser
    Various
    Antivirus
    Defender
    Country Flag
    France

arachnaut

New Member
Power User
Sorry for being such a pain but I'm just not able to delete this folder that has been created. I have tried changing several settings in the security but the folder just wouldn't budge. Could someone please explain to me what to change exactly in the security settings to be able to remove this damn thing?

Also, I noticed after the successful install of the update today that it installed a bunch of things on my PC e.g. Visual Studio 2010 Redist x86, x64 and Visual Studio Tools for Office Runtime x64. Are these really necessary for the update to function? I do have Office 2013.

The way I did it was to go to file/folder properties, Securities tab, Advanced, Change Owner, use my userid.
 

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center (64-bit)
    Name
    Jim Hurley
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom-build
    CPU
    Intel Core i7-2600K @ 4.3 GHz
    Motherboard
    ASUS P8P67 PRO Rev 3.0
    Memory
    16 GB G.SKILL Ripjaws X DDR3 SDRAM DDR3 1600 (4 banks 4GB DIMM DDR3 8-8-8-24 5-32-12-7 1T 1.5V)
    Graphics Card(s)
    NVIDIA GeForce GT 440
    Sound Card
    Firewire Focusrite Saffire Pro 14
    Monitor(s) Displays
    LG W2353V
    Screen Resolution
    1920x1080
    Hard Drives
    2 of Seagate Barracuda XT ST32000641AS (2TB ea.);
    1 of Seagate Barracuda Green ST2000DL003 (2TB);
    1 of Hitachi Deskstar HDS722020ALA330 (2TB);
    2 of Seagate Desktop ST4000DM000-1F2168 (4TB)
    PSU
    Corsair AX850 Gold
    Occupation
    retired software engineer
    Case
    Cooler Master HAF 932 Advanced
    Cooling
    ThermalTake Silent 1156
    Keyboard
    Logitech K520
    Mouse
    Logitech M310
    Internet Speed
    7Mbps
    Browser
    Chrome
    Antivirus
    Kaspersky
    Other Info
    Event Studio Precision 6 powered audio monitors;
    Boston Acoustics CS Sub 10 Powered Subwoofer;
    NI Kore controller;
    NI Maschine controller;
    M-Audio Axiom 61 keyboard controller; expression pedal; sustain pedal;

    ... and tons of audio software ...

    I also keep two USB 3 thumb drives (A: and B:) attached with boot recovery and security stuff that I can boot into from BIOS in case of emergency
    Country Flag
    USA
    State/Region Flag
    us california

arachnaut

New Member
Power User
If you still can't delete this, try the program 'Unlocker' from filehippo.com:

Download Unlocker 1.9.2 - FileHippo.com

Be careful not to do the quick install or you will get a toolbar. Be very vigilant when you try out free software.
 

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center (64-bit)
    Name
    Jim Hurley
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom-build
    CPU
    Intel Core i7-2600K @ 4.3 GHz
    Motherboard
    ASUS P8P67 PRO Rev 3.0
    Memory
    16 GB G.SKILL Ripjaws X DDR3 SDRAM DDR3 1600 (4 banks 4GB DIMM DDR3 8-8-8-24 5-32-12-7 1T 1.5V)
    Graphics Card(s)
    NVIDIA GeForce GT 440
    Sound Card
    Firewire Focusrite Saffire Pro 14
    Monitor(s) Displays
    LG W2353V
    Screen Resolution
    1920x1080
    Hard Drives
    2 of Seagate Barracuda XT ST32000641AS (2TB ea.);
    1 of Seagate Barracuda Green ST2000DL003 (2TB);
    1 of Hitachi Deskstar HDS722020ALA330 (2TB);
    2 of Seagate Desktop ST4000DM000-1F2168 (4TB)
    PSU
    Corsair AX850 Gold
    Occupation
    retired software engineer
    Case
    Cooler Master HAF 932 Advanced
    Cooling
    ThermalTake Silent 1156
    Keyboard
    Logitech K520
    Mouse
    Logitech M310
    Internet Speed
    7Mbps
    Browser
    Chrome
    Antivirus
    Kaspersky
    Other Info
    Event Studio Precision 6 powered audio monitors;
    Boston Acoustics CS Sub 10 Powered Subwoofer;
    NI Kore controller;
    NI Maschine controller;
    M-Audio Axiom 61 keyboard controller; expression pedal; sustain pedal;

    ... and tons of audio software ...

    I also keep two USB 3 thumb drives (A: and B:) attached with boot recovery and security stuff that I can boot into from BIOS in case of emergency
    Country Flag
    USA
    State/Region Flag
    us california

pilotsr

New Member
How I ended up deleting the annoying folder on all my machines was by using Hiren's Boot CD and using the option to boot up from Mini Windows XP. Once booted, you're able to access File Manager and delete the folder with no issue. You can download Hiren's Boot CD from Download Hiren . Burn the ISO to a CD and you should be good to go, just make sure you first select to boot from your CD/DVD drive. Hope this helps.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    Country Flag
    USA
    State/Region Flag
    us california

JohnnyGui

New Member
Member
Ok, I somehow managed to delete the thing by activating a hidden Administrator and then take ownership according to this tutorial:
How to Enable / Activate Hidden Administrator Account in Windows? - AskVG

Man, now that was a PITA. I remember having big problem with a released update before that everyone suffered from just because I was so impatient to install it on the same day of release. I guess I'm too stubborn to learn that I should always wait a couple of days before installing any updates from MS.

Anyway, are these installed software that I mentioned earlier really needed for the update to function? (Visual Studio 2010 x86, x64 and Visual Studio Tools 2010 for Office Runtime)
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1 (Update 1) Pro 64 bit
    Computer type
    PC/Desktop
    CPU
    Intel i5 3570K
    Motherboard
    Asrock Pro4 Z77
    Memory
    8 GB
    Graphics Card(s)
    Geforce GTX 660Ti
    Hard Drives
    Hitachi HDS921010DLE630

visruth

Well-Known Member
Pro User
For now, I just force shutdown my tab & not going to install them as of now.
If you delete the left over folders in root of C:\ the version offered today seems OK.

Tried deleting after taking ownership and also used Unlocker program - both didn't work, Unlocked program is not able to run(no error messages) - just that it doesn't run : tried Run as Admin while logged in as Admin. :(

This tab doesn't have CD-ROM drive or standard USB port.
 
Last edited:

My Computer

System One

  • OS
    Win 8.1 Update x64
    Name
    Visruth M Kumar
    Computer type
    Laptop
    System Manufacturer/Model
    HP Pavilion 15
    CPU
    Haswell Core i5 4200U
    Memory
    8GB Dual-Channel DDR3L @1600
    Graphics Card(s)
    Intel HD 4400 Integrated; 2GB Dedicated NVIDIA GT 740M
    Hard Drives
    500GB Samsung 840 EVO Internal SSD ;
    2TB WD MyPassport Ultra EHDD ;
    1TB TOSHIBA HDD
    Occupation
    Doctor
    Cooling
    Deepcool X6
    Mouse
    Logitech B175 Wireless Mouse
    Internet Speed
    10 Mbps
    Browser
    Opera v25.0
    Antivirus
    KIS 2014
    Other Info
    Microsoft Wired Xbox 360 Controller
    Country Flag
    India

Autobahn

Member
Member
Do I need to install this update?
After the problems mentioned, I really don't want to install it.
But then I'm worried because it's an important update.
What should I do?
 

My Computer

System One

  • OS
    Windows 8.1 update 1
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 15R special edition
    CPU
    Intel Core i5-3210M CPU @ 2.50GHz
    Graphics Card(s)
    Intel HD Graphics 4000
    Browser
    Firefox
    Antivirus
    Avast
    Country Flag
    UK

adamf

Banned
What should I do?
You should do exactly what you've done and not install updates on the first day but let others test them first :)

Microsoft fixed it the next day so you are safe to install it.
 

My Computer

System One

  • OS
    Windows 10 Pro Prieview x64
    Name
    adam
    Computer type
    Laptop
    System Manufacturer/Model
    MacBook Pro Core2Duo
    CPU
    T7600
    Memory
    3
    Graphics Card(s)
    ATI Radeon X1600
    Monitor(s) Displays
    Internal
    Screen Resolution
    1440 x 800
    Hard Drives
    40GB
    Keyboard
    Apple
    Mouse
    Apple
    Internet Speed
    Varies
    Browser
    Various
    Antivirus
    Defender
    Country Flag
    France

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