Update failure - KB3001652

JohnnyGui said:
arachnaut said:
Buffett said:
And it fails to clean up its folder/file remnants from the failed update...
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That happened yesterday, but not today.
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So should that same but fixed update that has come up today remove this folder of yesterday after a successful install or not?


Also, just out of interest, are there any registry entries that would be left after you cancel an update?
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Yesterday the problem was that the update just hung forever, so one had to restart to get out of that problem.
Naturally when that happens things get left hanging so the folders with the extracted update files stayed around.

But today, the update just failed, it didn't hang.

As for cleaning up after failed updates - I always make an image backup before Patch Tuesday. If anything serious goes wrong I just restore the old image.

Most of the patches lately seem to work well, but every now and then MS screws up badly.

The worst screw up I ever saw was back in Windows XP Service Pack 3. My HP Pavilion had an AMD Athlon CPU configured with an Intel Power setting. That was never enabled until SP3 and a lot of Pavilions were bricked - but that was HP's fault. It was really hard to recover from that and I've been imaging before Patch Tuesday ever since then.
 
I recall when NetFramework updates would crash on the installs, a bunch of the updates over time. As vendors typically had a runtime version with their software, I ignored the failed updates as they accumulated until I needed one. The solution was to remove every one in reverse order and then install in normal order. We're talking a lot of time. Then I came across some ex-Softie who wrote a tool to automate the numerous removals. What a time saver! Anyone aware of a tool for this situation?
 
The re-released update installed on my 8.1 desktop without problems and no restart required.

Interesting though, it has not shown up yet for my 8.1 Laptop. I wonder if it has been pulled again.
 
Sorry for being such a pain but I'm just not able to delete this folder that has been created. I have tried changing several settings in the security but the folder just wouldn't budge. Could someone please explain to me what to change exactly in the security settings to be able to remove this damn thing?

Also, I noticed after the successful install of the update today that it installed a bunch of things on my PC e.g. Visual Studio 2010 Redist x86, x64 and Visual Studio Tools for Office Runtime x64. Are these really necessary for the update to function? I do have Office 2013.
 
JohnnyGui said:
Could someone please explain to me what to change exactly in the security settings to be able to remove this damn thing?
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Even using built in Administrator account I could not take ownership to delete these folders (I got the "failed to enumerate" error). I had to boot from Linux live disk to get rid of them. If you have one this is probably the easiest way.
 
Same problem: in my Dell Venue 8 Pro tab. I restarted tab without any indication of progress in installing updates in Windows update shown to me, stuck in Installing updates for 12hrs in the close down screen.

For now, I just force shutdown my tab & not going to install them as of now.
 
adamf said:
JohnnyGui said:
Could someone please explain to me what to change exactly in the security settings to be able to remove this damn thing?
Click to expand...
Even using built in Administrator account I could not take ownership to delete these folders (I got the "failed to enumerate" error). I had to boot from Linux live disk to get rid of them. If you have one this is probably the easiest way.
Click to expand...

Unfortunately, I don't. Is there any other way?
 
JohnnyGui said:
Sorry for being such a pain but I'm just not able to delete this folder that has been created. I have tried changing several settings in the security but the folder just wouldn't budge. Could someone please explain to me what to change exactly in the security settings to be able to remove this damn thing?

Also, I noticed after the successful install of the update today that it installed a bunch of things on my PC e.g. Visual Studio 2010 Redist x86, x64 and Visual Studio Tools for Office Runtime x64. Are these really necessary for the update to function? I do have Office 2013.
Click to expand...

The way I did it was to go to file/folder properties, Securities tab, Advanced, Change Owner, use my userid.
 
How I ended up deleting the annoying folder on all my machines was by using Hiren's Boot CD and using the option to boot up from Mini Windows XP. Once booted, you're able to access File Manager and delete the folder with no issue. You can download Hiren's Boot CD from Download Hiren . Burn the ISO to a CD and you should be good to go, just make sure you first select to boot from your CD/DVD drive. Hope this helps.
 
Ok, I somehow managed to delete the thing by activating a hidden Administrator and then take ownership according to this tutorial:
How to Enable / Activate Hidden Administrator Account in Windows? - AskVG

Man, now that was a PITA. I remember having big problem with a released update before that everyone suffered from just because I was so impatient to install it on the same day of release. I guess I'm too stubborn to learn that I should always wait a couple of days before installing any updates from MS.

Anyway, are these installed software that I mentioned earlier really needed for the update to function? (Visual Studio 2010 x86, x64 and Visual Studio Tools 2010 for Office Runtime)
 
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adamf said:
visruth said:
For now, I just force shutdown my tab & not going to install them as of now.
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If you delete the left over folders in root of C:\ the version offered today seems OK.
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Tried deleting after taking ownership and also used Unlocker program - both didn't work, Unlocked program is not able to run(no error messages) - just that it doesn't run : tried Run as Admin while logged in as Admin. :(

This tab doesn't have CD-ROM drive or standard USB port.
 
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Do I need to install this update?
After the problems mentioned, I really don't want to install it.
But then I'm worried because it's an important update.
What should I do?
 
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