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Update Error


hostelo

New Member
Dom. Rep.

Posts
16
#1
Hi.

There is no way of installing this update on my computer:

Windows 8.1 Update for x64-based Systems (KB2919355)
Download size: 693.3 MB
You may need to restart your computer for this update to take effect.
Update type: Important
Windows 8.1 Update is a cumulative set of security updates, critical updates and updates. You must install Windows 8.1 Update to ensure that your computer can continue to receive future Windows Updates, including security updates. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. After you install this item, you may have to restart your computer.

I have attached a picture of said update and what it does it fills that bar pictured.
Asks me to restart to finish installation.

I restart the computer, get no errors.
But when I check for updates to install other updates it says failed (Pictured) and its not installed and asks me to do the same process all over again.

I have read this update gives errors and is complicated.

Please help as I cant get updates newer than this because of this error.


Untitled.jpg
 

My Computer

System One

  • OS
    Windows 8 Pro
    Computer type
    PC/Desktop
    CPU
    Intel Core i5 Processor 2.66 GHz 8 MB LGA1156 CPU I5-750BOX
    Motherboard
    ASUS P7P55D
    Memory
    8GB Corsair DDR3
    Graphics Card(s)
    ATI HD 5770
    Sound Card
    MotherBoard
    Monitor(s) Displays
    Asus VK278 27"
    Hard Drives
    1 x 120 GB SSD
    1 x 1 TB SATA
    1 x 1.5 TB SATA
    2 x 2TB SATA
    Case
    Cooler Master HAF 932

Brink

Administrator
Administrator
mvp
Posts
23,982
#2

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

hostelo

New Member
Dom. Rep.

Posts
16
#3
Hi brink
Thanks for the response

This is the only update I have available. And since i cant install this update no other new updates are coming in because I cant till this one is installed

Let me try that tutorial see that happens
 

My Computer

System One

  • OS
    Windows 8 Pro
    Computer type
    PC/Desktop
    CPU
    Intel Core i5 Processor 2.66 GHz 8 MB LGA1156 CPU I5-750BOX
    Motherboard
    ASUS P7P55D
    Memory
    8GB Corsair DDR3
    Graphics Card(s)
    ATI HD 5770
    Sound Card
    MotherBoard
    Monitor(s) Displays
    Asus VK278 27"
    Hard Drives
    1 x 120 GB SSD
    1 x 1 TB SATA
    1 x 1.5 TB SATA
    2 x 2TB SATA
    Case
    Cooler Master HAF 932

hostelo

New Member
Dom. Rep.

Posts
16
#4
No dice.

The option 3 resetting everything did not work. :-(

Same situation as I explained on my first post.

Any other help?

THIS IS THE ERROR I GET AFTER CLEANING THE UPDATE HISTORY:

Untitled.png
 
Last edited:

My Computer

System One

  • OS
    Windows 8 Pro
    Computer type
    PC/Desktop
    CPU
    Intel Core i5 Processor 2.66 GHz 8 MB LGA1156 CPU I5-750BOX
    Motherboard
    ASUS P7P55D
    Memory
    8GB Corsair DDR3
    Graphics Card(s)
    ATI HD 5770
    Sound Card
    MotherBoard
    Monitor(s) Displays
    Asus VK278 27"
    Hard Drives
    1 x 120 GB SSD
    1 x 1 TB SATA
    1 x 1.5 TB SATA
    2 x 2TB SATA
    Case
    Cooler Master HAF 932

Brink

Administrator
Administrator
mvp
Posts
23,982
#5
Since the error says Windows Update is currently installing other updates, temporarily set your Windows Update settings to Check for updates but let me choose whether to install them to prevent any other updates from being installed in the background and interfering. Afterwards, restart the PC to see if that will allow any other updates to finish installing.
If that doesn't help, then run Windows Update Cleanup, and check for updates again afterwards.

Just to make sure, when you click on the Review important updates and Review optional updates links in your screenshot, do you have any other updates available that may need to be installed first?
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

hostelo

New Member
Dom. Rep.

Posts
16
#6
Hey Brink.

Again thanks for trying to help.

The 2 other updates you saw trying to install were the bing bar and bing desktop.
I skipped those 2.

Did all the steps you mentioned above and this is what happens now:

First to show you there are no other updates:

1.png

2.png

Then when I click install update it stays like this for a while:

3.png

Then out of nowhere it jumps to this: (No way 700mb downloaded in 2 secs):

4.png

Then stays like this for like a min or 2:

5.png

Then this happens:

6.png


:cry::cry::cry::cry::cry::cry::cry:
 

My Computer

System One

  • OS
    Windows 8 Pro
    Computer type
    PC/Desktop
    CPU
    Intel Core i5 Processor 2.66 GHz 8 MB LGA1156 CPU I5-750BOX
    Motherboard
    ASUS P7P55D
    Memory
    8GB Corsair DDR3
    Graphics Card(s)
    ATI HD 5770
    Sound Card
    MotherBoard
    Monitor(s) Displays
    Asus VK278 27"
    Hard Drives
    1 x 120 GB SSD
    1 x 1 TB SATA
    1 x 1.5 TB SATA
    2 x 2TB SATA
    Case
    Cooler Master HAF 932

Brink

Administrator
Administrator
mvp
Posts
23,982
#7
Last edited:

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

hostelo

New Member
Dom. Rep.

Posts
16
#8
Wow this had been hard. LOL

Tried the first process and this is what I got:

1.png

2.png


The second process. Is this for re-installing the whole Windows again?
 

My Computer

System One

  • OS
    Windows 8 Pro
    Computer type
    PC/Desktop
    CPU
    Intel Core i5 Processor 2.66 GHz 8 MB LGA1156 CPU I5-750BOX
    Motherboard
    ASUS P7P55D
    Memory
    8GB Corsair DDR3
    Graphics Card(s)
    ATI HD 5770
    Sound Card
    MotherBoard
    Monitor(s) Displays
    Asus VK278 27"
    Hard Drives
    1 x 120 GB SSD
    1 x 1 TB SATA
    1 x 1.5 TB SATA
    2 x 2TB SATA
    Case
    Cooler Master HAF 932

Brink

Administrator
Administrator
mvp
Posts
23,982
#9
Nar, it's just to use the DISM command to hopefully repair Windows Update. :)

http://www.eightforums.com/tutorials/26512-dism-fixing-component-store-corruption-windows-8-a.html

[h=5]Method 2: Run the DISM tool[/h]
  1. Swipe in from the right edge of the screen, and then tap Search.
    Note If you are using a mouse, point to the upper-right corner of the screen. Then, move the mouse pointer down, and then click Search.
  2. Enter command prompt in the search box.
  3. In the list of results, swipe down on or right-click Command Prompt, and then tap or click Run as administrator.
  4. In the Administrator: Command Prompt window, type the following commands. Press the Enter key after each command:
    DISM.exe /Online /Cleanup-image /Scanhealth


    DISM.exe /Online /Cleanup-image /Restorehealth

  5. To close the Administrator: Command prompt window, type Exit, and then press Enter.
  6. Run Windows Update again.
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

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