• This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn more.

Unexpected BSOD Alienware 14


Posts
1
#1
Hi everyone,
Two weeks back I bought a Alienware 14 got it with windows 8 later updated to 8.1 and all my drivers are upto date.
Currently I am facing with BSOD error "DRIVER_POWER_STATE_FAILURE"

I've zipped up all the dump files and the archive can be accessed from here: http://sdrv.ms/Lmz8aD

Thanks
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Alienware 14'
    CPU
    Core i7 4700MQ
    Motherboard
    Alienware
    Memory
    8gb DDR3
    Graphics Card(s)
    GTX 765M with 2GB GDDR5
    Browser
    Firefox
    Antivirus
    Windows Defender
Posts
1,883
#2
Delete this file: C:\Windows\System32\drivers\tapoas.sys

Then open Regedit and navigate to here: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services

Find the subkey for tapoas.sys (you might have to look a little, since it could be named differently or as similar to TAP-Windows Adapter V9 - you will see a reference to the tapoas.sys inside the correct one) and delete the subkey.

Reboot.

Update:

e22w8x64 e22w8x64.sys Mon Dec 03 10:42:37 2012

then do the procedure here.
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus

Users Who Are Viewing This Thread (Users: 0, Guests: 1)