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Solved Undeletable file and check disk woes


Anusha

New Member
Member
Kawasaki, Japan

Posts
108
#1
Hi guys.

I have a weird one here. I downloaded few video files from a streaming website using Internet Download Manager and couple of such files do not playback properly. In Windows Explorer (detailed view and preview pane) it shows the file sizes as few hundred MB (which should be correct) but when I check the file properties (right click file -> properties), it says the file size as 0.

Now it doesn't let me delete the file, rename it or move it saying that Explorer cannot find such file. Tried unlocker. No good. Tried CCleaner. No good. I even ran CCleaner's wipe free space thing. No good.

I thought it was some missing index messing with everything. So I did a regular check disk from Computer but it didn't fix anything. Then I did a full check disk from cmd prompt which ran in the next boot up and didn't fix the problem either.

Now, instead of fixing this issue, the Action Center says that it found a problem with the drive and wants to run check disk every time I boot to Windows. It reboots, runs check disk, doesn't fix anything and gives the same error once again upon reboot.



Does anyone know how to fix this issue?

I can fix it the hard way; that is, move everything from the D:\ to backup drive, format D:\ the restore. That's more than 2TB data! :( Backing up is not a problem because I already have backed up everything I need. Restore is the hard part. Will have to do it overnight anyways.
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    DIY
    CPU
    Intel Core i7 4790K @4.5GHz
    Motherboard
    Asus ROG Maximus VII Gene
    Memory
    16GB A-DATA DDR3-2400
    Graphics Card(s)
    Gigabyte GTX 970 Gaming G1
    Monitor(s) Displays
    QNIX QX2710
    Screen Resolution
    2560x1440
    Hard Drives
    Samsung 840 series 250GB
    Toshiba DT01ACA300 3TB (Data)
    Western Digital Caviar Green WD30EZRX-00DC0B0 3TB (Backup)
    PSU
    Silversonte G series 750W
    Case
    Silverstone Sugo SG09
    Cooling
    Noctua NH-U12S
    Keyboard
    Generic
    Mouse
    Logitech G602
    Internet Speed
    200Mbps/200Mbps Fibre
    Browser
    Google Chrome
    Antivirus
    Windows Defender

Lee

New Member
VIP Member
Power User
USA, Idaho

Posts
1,062
#2
Have you attempted a "Recovery." If not that might help fix the problem. . .Good Luck.
 

My Computer

System One

  • OS
    Win 8, (VM win7, XP, Vista)
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP Pavilion p1423w
    CPU
    Intel Core i5 3330 Ivy Bridge
    Motherboard
    Foxconn - 2ADA Ivy Brige
    Memory
    16 GB 1066MHz DDR3
    Graphics Card(s)
    ATI Radeon HD 5450
    Sound Card
    HD Realteck (Onboard)
    Monitor(s) Displays
    Mitsubishi LED TV/Montior HD, Dell 23 HD, Hanspree 25" HD
    Screen Resolution
    Mit. 1980-1080, Dell 2048-115, Hanspree 1920-10802
    Hard Drives
    1 SanDisk 240Gig SSD, 2 Samsung 512Gig SSDs
    Case
    Tower
    Cooling
    Original (Fans)
    Keyboard
    Microsoft Keyboard 2000
    Mouse
    Microsoft Optical Mouse 5000
    Internet Speed
    1.3 (350 to 1024 if lucky)
    Browser
    Firefox 19.1
    Antivirus
    MSE-Defender

Anusha

New Member
Member
Kawasaki, Japan

Posts
108
#3
Have you attempted a "Recovery." If not that might help fix the problem. . .Good Luck.
What exactly do you mean by recovery?
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    DIY
    CPU
    Intel Core i7 4790K @4.5GHz
    Motherboard
    Asus ROG Maximus VII Gene
    Memory
    16GB A-DATA DDR3-2400
    Graphics Card(s)
    Gigabyte GTX 970 Gaming G1
    Monitor(s) Displays
    QNIX QX2710
    Screen Resolution
    2560x1440
    Hard Drives
    Samsung 840 series 250GB
    Toshiba DT01ACA300 3TB (Data)
    Western Digital Caviar Green WD30EZRX-00DC0B0 3TB (Backup)
    PSU
    Silversonte G series 750W
    Case
    Silverstone Sugo SG09
    Cooling
    Noctua NH-U12S
    Keyboard
    Generic
    Mouse
    Logitech G602
    Internet Speed
    200Mbps/200Mbps Fibre
    Browser
    Google Chrome
    Antivirus
    Windows Defender

Lee

New Member
VIP Member
Power User
USA, Idaho

Posts
1,062
#4
Go into "Control Panel" and you will find the "Recovery" app. This app will allow you to go back to a time when your computer wasn't having the problem you are having now. If you have any problems using the Recovery App, then go to the Tutorial Section here on the Eight Forums. You will find some really great information in the Tutorials for most of the problems you may have in the future. . .Good Luck, and if you still need help just repost. . .:D
 

My Computer

System One

  • OS
    Win 8, (VM win7, XP, Vista)
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP Pavilion p1423w
    CPU
    Intel Core i5 3330 Ivy Bridge
    Motherboard
    Foxconn - 2ADA Ivy Brige
    Memory
    16 GB 1066MHz DDR3
    Graphics Card(s)
    ATI Radeon HD 5450
    Sound Card
    HD Realteck (Onboard)
    Monitor(s) Displays
    Mitsubishi LED TV/Montior HD, Dell 23 HD, Hanspree 25" HD
    Screen Resolution
    Mit. 1980-1080, Dell 2048-115, Hanspree 1920-10802
    Hard Drives
    1 SanDisk 240Gig SSD, 2 Samsung 512Gig SSDs
    Case
    Tower
    Cooling
    Original (Fans)
    Keyboard
    Microsoft Keyboard 2000
    Mouse
    Microsoft Optical Mouse 5000
    Internet Speed
    1.3 (350 to 1024 if lucky)
    Browser
    Firefox 19.1
    Antivirus
    MSE-Defender
#5
Hi guys.

Does anyone know how to fix this issue?

I can fix it the hard way; that is, move everything from the D:\ to backup drive, format D:\ the restore. That's more than 2TB data! :( Backing up is not a problem because I already have backed up everything I need. Restore is the hard part. Will have to do it overnight anyways.
Have you tried deleting in Safe Mode ?

In my signature is a link to running the DISM command.
Try it.
It runs a while like sfc /scannow.
Reboot when it finishes.

Post back results please. :)
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security

Anusha

New Member
Member
Kawasaki, Japan

Posts
108
#6
Go into "Control Panel" and you will find the "Recovery" app. This app will allow you to go back to a time when your computer wasn't having the problem you are having now. If you have any problems using the Recovery App, then go to the Tutorial Section here on the Eight Forums. You will find some really great information in the Tutorials for most of the problems you may have in the future. . .Good Luck, and if you still need help just repost. . .:D
i have disabled system protection, so i don't think this is going to work.

Have you tried deleting in Safe Mode ?

In my signature is a link to running the DISM command.
Try it.
It runs a while like sfc /scannow.
Reboot when it finishes.

Post back results please. :)
i didn't.

but the weirdest thing has happened. the two files have somehow got deleted, and i don't get the message in Action Center. i don't know what fixed it or when it got fixed. but i'm happy now.

too bad i cannot help anyone else if they face the same problem. just weird. this problem was there for days, but suddenly not anymore.
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    DIY
    CPU
    Intel Core i7 4790K @4.5GHz
    Motherboard
    Asus ROG Maximus VII Gene
    Memory
    16GB A-DATA DDR3-2400
    Graphics Card(s)
    Gigabyte GTX 970 Gaming G1
    Monitor(s) Displays
    QNIX QX2710
    Screen Resolution
    2560x1440
    Hard Drives
    Samsung 840 series 250GB
    Toshiba DT01ACA300 3TB (Data)
    Western Digital Caviar Green WD30EZRX-00DC0B0 3TB (Backup)
    PSU
    Silversonte G series 750W
    Case
    Silverstone Sugo SG09
    Cooling
    Noctua NH-U12S
    Keyboard
    Generic
    Mouse
    Logitech G602
    Internet Speed
    200Mbps/200Mbps Fibre
    Browser
    Google Chrome
    Antivirus
    Windows Defender

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